TrustRadius: an HG Insights company

Bird

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Bird

12 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bird

    Score8.5 out of 10
    		N/ABird CRM, replacing the former MessageBird, is a CRM for Marketing, Sales, and Payments, powering messages to customers across Email, SMS, and WhatsApp.

    $45

    per month 3000 monthly contacts

    Pricing
    Bird
    Editions & Modules
    API Pricing - WhatsApp
    $0.01
    per message
    API Pricing - Voice
    $0.01
    per minute
    API Pricing - SMS
    $0.01
    per message
    API Pricing - Numbers
    $1
    per month
    Pro
    $50
    per month
    Pro Plus
    $150
    per month
    Start Up
    Free
    Custom Plan
    Contact sales team
    Offerings
    Pricing Offerings
    Bird
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Bird
    Considered Both Products
    Bird (formerly MessageBird)
    Verified User
    Chose Bird
    I use 24sessions predominantly as I have large discount with it and it works for scheduling clients. The user interface is helpful for past meetings.

    24sessions is click and go - no account or software is needed for the client.
    Incentivized
    Verified User
    Chose Bird
    Twilio prices were much higher for our initial volume (30k SMS/month). But they have more APIs and more services if you need to integrate email, SMS, and other channels.
    We didn't need those features, only basic SMS and email, so we kept each feature from one provider. Email …
    Incentivized
    Pablo Ritchie
    Product Manager in Sales at Migrante Sociedad Financiera (Financial Services, 51-200 employees)
    Chose Bird
    Regarding WhatsApp Business, it is a very useful tool because templates can be programmed for the entire organization and clients can also be referred to other users in order to decongest an agent who can become quite busy. Otherwise there would be no way to serve you through …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Bird
    Likelihood to Recommend
    5.3
    (3 ratings)