Birdeye vs. SurgePoint
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Birdeye | Score8 out of 10 | N/A | Birdeye is a reputation management and digital customer experience platform for local brands and multi-location businesses. Birdeye’s AI-powered platform is used by brands to engage with customers, drive loyalty, and excel in local markets. | $299 per month |
 SurgePoint | N/A | Small Businesses (1-50 employees) | SurgePoint is a platform designed to help small and medium-sized businesses manage their online reputation, drive customer referrals, and increase repeat business. By centralizing reviews from platforms like Google, Yelp, and Facebook, SurgePoint simplifies review management and streamlines responses using AI-powered tools. Key Features Centralized Review Management: Aggregate and track reviews across multiple platforms in one dashboard. AI-Powered… | $65 per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Birdeye | SurgePoint | |
|---|---|---|
| Likelihood to Recommend | 7.2 | - |
| Likelihood to Renew | 8.4 | - |
| Usability | 9.4 | - |
| Support Rating | 7.5 | - |
| Implementation Rating | 9.1 | - |