TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Birdeye

    Score8 out of 10
    N/ABirdeye is a reputation management and digital customer experience platform for local brands and multi-location businesses. Birdeye’s AI-powered platform is used by brands to engage with customers, drive loyalty, and excel in local markets.

    $299

    per month

    Uberall

    Score9.8 out of 10
    N/AUberall, including the former SweetIQ which was acqured by Uberall, helps brick and mortar businesses stay relevant, competitive, and profitable, by using digital technology to win hearts online and feet offline. The local customer experience platform powers the entire customer journey from online discovery, to store visit, to recommendation and repeat purchase.N/A
    Pricing
    BirdeyeUberall
    Editions & Modules
    Standard
    $299.00
    per month
    Professional
    $399.00
    per month
    Premium
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    BirdeyeUberall
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BirdeyeUberall
    Considered Both Products
    Birdeye
    Chose Birdeye
    I have not used any other platforms similar to Birdeye.
    Incentivized
    Chose Birdeye
    I have never used anything like Birdeye.
    Incentivized
    Chose Birdeye
    It's way more modern and offers more options than Review Wave. It's much more user friendly.
    Incentivized
    Uberall
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    BirdeyeUberall
    Likelihood to Recommend
    7.2
    (166 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.4
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (78 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (69 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)