TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Birdeye

    Score8 out of 10
    N/ABirdeye is a reputation management and digital customer experience platform for local brands and multi-location businesses. Birdeye’s AI-powered platform is used by brands to engage with customers, drive loyalty, and excel in local markets.

    $299

    per month

    Vendasta

    Score4.2 out of 10
    N/AVendasta headquartered in Saskatoon provides a white-label local marketing platform aimed at agencies and marketers supporting brick and mortar franchises with local business online toolkits, and their platform that they describe as an end-to-end commerce platform designed for businesses at every stage of growth.

    $49

    per month

    Pricing
    BirdeyeVendasta
    Editions & Modules
    Standard
    $299.00
    per month
    Professional
    $399.00
    per month
    Premium
    Custom Pricing
    Startup
    $49
    per month
    Partner Strategy Consulting
    $150
    per session
    Additonal Markets
    $240
    per month
    Essentials
    $345
    per month
    Agecny Website
    $360
    one-time fee
    Growth
    $575
    per month
    Scale
    1,150
    per month
    Offerings
    Pricing Offerings
    BirdeyeVendasta
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BirdeyeVendasta
    Considered Both Products
    Birdeye
    Chose Birdeye
    Vendasta is a more economical platform but is missing key API integrations. Vendasta does have a stronger ecosystem with other services and their listing management platform is a bit stronger. Birdeye overall, though, is the better platform for review generation and analytics.
    Incentivized
    Vendasta
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    BirdeyeVendasta
    Likelihood to Recommend
    7.2
    (166 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.4
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (78 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (69 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)