It just works. I have seen multiple viruses and malware get past other antivirus software like TrendMicro, Webroot, and Kaspersky. Bitdefender GravityZone always catches what others miss. It has a very light footprint when it comes to system resources. The centralized management console is nice, but I prefer the console before they redesigned the UI.
It has been brilliant for us in terms of understanding the behaviour affecting our endpoints and assets. We have full visibility of our alerts, which menas we can act on them immediately. We use a single pain of glass with dashboards that can be easily drilled down into to get further information. It has laso helped us eo create bespoke reports for senios Managmeent, while at the same time supports other teams like Network Mnagement and Operations.
The Gravity Zone console is quite easy to use, particularly if the person assigned to implement and deploy have a good understanding of how to make it work to get at the information needed.
The Dashboard is customizable to get at the information needed in one location.
Pushing tasks across the network is quite easy.
Having said the what is available in gravity zone, it is easy to see what devices have activity that frequently result in quarantines. This allows us to address "misuse" of our devices. Which brings me to my final point...
The policies can be set up to lock devices down with very strict rules (such as device locking) or with relaxed policies.
Rapid7 InsightIDR does a very good job at keeping virus definitions up to date so that our threat intelligence is very up to date when knowing what to protect against.
It helps us by scanning all of our infrastructure components and highlights where improvements need to be made in security so we can be proactive with our security initiatives.
It has automated response mechanisms to triage and resolve any potentials risks allowing us to save time in the long run.
I wish we could access logs from the cloud-based product. Not just in a viewable sense but from a download so that we can scrape them for interesting strings.
Bitdefender needs to make it easier to export data from the web interface. As it stands now, it's a time-consuming copy and paste activity.
I would like for there to a notification service when someone encounters malware. For example, an email to our IT team when someone's Bitdefender quarantines a file.
It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.
Yes its very available. The software continues to protect you even if you are offline. It constantly runs in the background and will check for updates again once back online.
The console is quite fast and responsive, and once you start to get used to it, it is easy to use and you can see the main dashboard status at a glance. You can then dig deeper into the individual Companies / Endpoint clients and check the status of each. The software itself is not heavy on system resources in each PC.
Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.
The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.
Bitdefender offered the largest number of tools with the smallest footprint of any providers we have tested and used. The cloud platform is very well thought out and will give us all the information we need very quickly. Resources required have been greatly reduced, both on Endpoints and in the day-to-day management of the product. We also gained Patch management and vulnerability scanning as part of the switch, which has enabled us to keep on top of updates, making the environment more secure.
Between Rapid7 InsightIDR and Crowdstrike, we liked Rapid7 InsightIDR due to the functionality of the system and the features Rapid7 InsightIDR has. Rapid7 InsightIDR was very easy to deploy in our environment to our endpoint devices. We like the scanning capabilities and the console we felt was very easy to use and can be easily caught up to our IT staff. Also during vulnerability scans, we felt that Rapid7 InsightIDR was able to detect more and any competitor out there.
I give it this rating because one you have the console running, you can add or remove whole companies, add computer endpoints (and remove them), and easily create and deploy endpoint packages to the machines that need the software. Once installed, the software starts to report back to the Bitdefender servers and the number of active licences is then seen and billed.
Estimating the ROI with Bitdefender [GravityZone] is rather difficult. While there is an obvious cost to using Bitdefender [GravityZone] (via a monthly or yearly subscription fee for each device being protected), it is hard to estimate the cost of if a computer or computers become infected via a piece of malware. In the best-case scenario, a single computer becomes infected with a relatively benign piece of malware that can be removed after infection; in a worst-case scenario, an entire infrastructure is infected by ransomware completely crippling an organization.
Since implementing Bitdefender [GravityZone] across multiple organizations, not a single one has [added] a malware outbreak.
The initial cost of setup and the cost of maintenance is more than worth it for if nothing more than peace of mind.
Rapid7 InsightIDR has allowed us to be proactive in securing our systems as the vulnerability scans give us a lens at what we need to fortify when it comes to security.
In recent incidents its allowed us to save time and money as it mostly detects issues accurately and we are able to bring systems back quickly without too much downtime for the business.
With recent updates, we are confident that Rapid7 InsightIDR is a good solution for the long run as they are always making adjustments to their platform and improving it with every release.
