TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackbaud eTapestry

    Score2.6 out of 10
    N/ABlackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage new supporters, and maximize existing donor relationships with the software.

    $115

    per month Usage based per constituent record

    Pricing
    Blackbaud eTapestry
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Blackbaud eTapestry
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional Details—
    More Pricing Information
    Community Pulse
    Blackbaud eTapestry
    Considered Both Products
    Blackbaud
    Chose Blackbaud eTapestry
    Blackbaud eTapestry is more user friendly for all members of the department. You don't have to be as data-minded to understand the information you put in. The cost is also a huge factor in being the perfect option for smaller organizations. You can increase the number of …
    Incentivized
    Chose Blackbaud eTapestry
    Donor perfect is superior in all ways: reliability, ease of use, customer service, trainings, running reports, etc.
    Incentivized
    Chose Blackbaud eTapestry
    We choose Blackbaud eTapestry ten years ago because some of the above did not exist or they did not have the features such as credit card integration and direct email. We also liked the ease of use. To create queries and to run reports are easy and to create and run …
    Incentivized
    Chose Blackbaud eTapestry
    We use this suite of products in our entire division. It helps us with reports and donor management, and it is very helpful on a day-to-day basis. I enjoy the ease of use as well as the product offerings available. I would recommend using this in your development office.
    Incentivized
    Chose Blackbaud eTapestry
    I have not used anything like eTapestry where all the information is kept in one place. I have used other CRMs but financial information was always kept separately.
    Incentivized
    Chose Blackbaud eTapestry
    I very much prefer eTapestry to Raiser's Edge. I found the separation between the database and web view of Raiser's Edge very disorienting and didn't like having to switch back and forth between the two views to be able to complete certain tasks. I REALLY didn't like that a few …
    Incentivized
    Chose Blackbaud eTapestry
    we were trying to consolidate eTapestry, our donation and event ticketing platform and our email marketing service. RE NXT would certainly have been an upgrade to eTapestry but did not offer the full functionality we were looking for.
    Incentivized
    Chose Blackbaud eTapestry
    Raisers Edge is more expensive and different process to pull reports
    Incentivized
    Chose Blackbaud eTapestry
    I used and set-up Salesforce.com at a previous position and Blackbaud e-Tapestry is simpler to use 'out of the box' and has a much lower learning curve. My supervisor is looking at Raiser's Edge to replace e-Tapestry for the more premium features.
    Incentivized
    Chose Blackbaud eTapestry
    Blackbaud eTapestry is the most customizable out of the other databases I have worked with, however, a solution like Bloomerang is easier for inexperienced database users.
    Incentivized
    Chose Blackbaud eTapestry
    We have researched 2-3 other donor platforms and we just aren't at a place to change, although we are very tempted. eTapestry is getting us by for now and we don't look forward to the day when we have to change platforms and have to change things for our monthly donors. We …
    Incentivized
    Chose Blackbaud eTapestry
    Network for Good is significantly more cost-effective and overall more user friendly.
    Incentivized
    Chose Blackbaud eTapestry
    ETAP presents a better format and seems more powerful. But LGL is more intuitive and has more flexible options.
    Incentivized
    Chose Blackbaud eTapestry
    None. At this time, eTapestry provides what we need, with a little improvement needed. This is another question for the CEO & Founder.
    Incentivized
    Chose Blackbaud eTapestry
    We have compared other products and also looked at supplemental software to integrate with our events and event management software. We have looked at many other products and there is not a one that does it all.
    Incentivized
    Chose Blackbaud eTapestry
    Blackbaud eTapestry is a fully cloud based system, unlike Sumac, which means it can handle continuous multi-users in real time while remaining synchronous. Everything can be stored within the system, including documents that one needs such as granting or gift agreements. Easier …
    Incentivized
    Chose Blackbaud eTapestry
    With the exception of Faith Direct, which we had prior to eTapestry, and is strictly a vehicle for donations (think PayPal, WePay, GiveCentral, etc) - some of the others did not exist or were even less relevant at the time we chose eTapestry (Donor Perfect). We were interested …
    Incentivized
    Chose Blackbaud eTapestry
    I just ran comparisons in 2016, and E-tapestry was the program that fit us best.
    Incentivized
    Chose Blackbaud eTapestry
    I was not involved in the selection of Blackbaud eTapestry. However, in comparing it to my experience with Raiser's Edge, this program is more user-friendly despite the learning curve battle of the query and reports section of eTapestry.
    Incentivized
    Chose Blackbaud eTapestry
    a Previous Employee researched and made the decision
    Incentivized
    Chose Blackbaud eTapestry
    If I had my choice I would use Bloomerang!
    Incentivized
    Chose Blackbaud eTapestry
    I think Constant Contact is somewhat easier to use and has more graphic capabilities
    Incentivized
    Chose Blackbaud eTapestry
    I have used canvas from a students perspective and it is very easy to navigate, contact people and submit assignments.
    Incentivized
    Chose Blackbaud eTapestry
    Blackbaud eTapestry is not as robust as Blackbaud Raiser's Edge. However, eTapestry provides strong value for the cost. It is much less expensive than using Raiser's Edge.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Blackbaud eTapestry
    Communications and Marketing
    Comparison of Communications and Marketing features of Blackbaud eTapestry
    Feature
    Blackbaud eTapestry
    5.0
    1 Ratings
    Constituent engagement and marketing6.01 Ratings
    Social listening4.01 Ratings
    Digital advocacy enablement5.01 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Blackbaud eTapestry
    Feature
    Blackbaud eTapestry
    5.2
    3 Ratings
    Reporting and data visualization3.53 Ratings
    Wealth screening7.01 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Blackbaud eTapestry
    Feature
    Blackbaud eTapestry
    4.6
    2 Ratings
    Online donation options4.72 Ratings
    Text and phone donations4.01 Ratings
    Volunteer shift management5.01 Ratings
    Security and Platform
    Comparison of Security and Platform features of Blackbaud eTapestry
    Feature
    Blackbaud eTapestry
    5.2
    2 Ratings
    Role-based user permissions5.92 Ratings
    Mobile access4.92 Ratings
    Integrations4.92 Ratings
    User Ratings
    Blackbaud eTapestry
    Likelihood to Recommend
    2.6
    (91 ratings)
    Likelihood to Renew
    7.0
    (27 ratings)
    Usability
    8.8
    (28 ratings)
    Availability
    10.0
    (3 ratings)
    Performance
    10.0
    (2 ratings)
    Support Rating
    2.1
    (15 ratings)
    In-Person Training
    8.0
    (1 ratings)
    Online Training
    10.0
    (2 ratings)
    Implementation Rating
    6.9
    (5 ratings)
    Configurability
    9.0
    (2 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    Product Scalability
    9.0
    (2 ratings)
    Professional Services
    10.0
    (1 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)