Blackbaud invites the user to manage and improve your funding and giving process with Blackbaud FIMS, a single, customizable foundation management software solution.
It is based on the former MicroEdge FIMS product.
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WizeHive Zengine
Score 9.4 out of 10
Mid-Size Companies (51-1,000 employees)
Wizehive offers Zengine, a cloud-based submission management platform for grants, awards, scholarships and other kinds of awards ands applications. Zengine can be used to track customers, job candidates, projects or more and replaces paper processes, outgrown spreadsheets, or generic software products.
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Pricing
Blackbaud FIMS
WizeHive Zengine
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Blackbaud FIMS
WizeHive Zengine
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
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Zengine by WizeHive is a flexible platform that can be set up to directly address the needs and requirements of your organization. As such, pricing is determined after a thorough discussion about your process and goals. Pricing does typically fall into three areas, each determined by the complexity of program, features required, and the number of programs being managed in the platform.
I believe a company starting out with a whole new database may take advantage of MicroEdge GIFTS. However, GIFTS would not work well for an organization which is transferring their old data onto the platform. GIFTS does not update well as time passes and data would most likely be lost and/or corrupted. I have not worked with the newest GIFTS online, so I do not know if that process would be smooth or not, but from what my coworkers told me upon hire, it seems GIFTS was very difficult to customize online. When attempting to use GIFTS online, our organization was told that we'd have to pay an invoice of several thousand dollars to change three words in a paragraph on the online system. Lastly, and most importantly, we found MicroEdge's customer service to be nearly impossible to reach, rude, and never helpful when help was sought out. Organizations which would need help with the program should not expect to be serviced in a timely or helpful manner.
I highly recommend this software, as it has allowed us to be much more transparent with the delivery of benefits and their applications, also the hours of work in this regard are less, allowing staff to devote to other tasks. A very useful and necessary software.
GIFTS Classics does a very good job of processing transactions. You can track workflow and enter/change important information along the lifecycle.
My favorite feature is the ability to select almost any field within the database and organize how it will be viewed, either within the system or when exported to Excel. You can relabel the column headers, sort, switch the order, stack fields, and capture all the information that will help in both processing and decision making.
I find the ability to create a wide range of templates that can then be generated and stored through the document manager tool to provide great efficiency and reduce opportunity for error.
The platform is very basic. On the other and, our staff does not take advantage of its full capabilities because such features did not work well for us/fit our needs
I typically receive a response to an inquiry within an hour or two, if not sooner. Most tech support people are knowledgeable about our problems, and if not, they will escalate to the proper person.
We didn’t really use their support. I wish they would have told us more about the fact they were changing to get rid of the flash player as that was the main reason we left.
Their design team gave us the option to save some money by creating the forms ourselves for both the submission and review portals. This also allowed us to get to a point where we felt very comfortable in any future changes that would need to be made to forms since we were so immersed in creating them.
It is really a matter of priority. I can see situations where GIFTS Classic is a very strong option! Once an organization determines its priorities then it should definitely consider GIFTS to see how well it compares with mission critical functionality.
SurveyMonkey and SurveyGizmo are great to use for other programs and events that require collecting fairly basic responses and feedback, however, these don't provide the level of information and data that is needed for our grants processes. WizeHive provides a number of tools and other benefits that are just beyond these products' capabilities
