Blackbaud NetCommunity vs. Bloomerang CRM

Bloomerang CRM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Blackbaud NetCommunity	Score 3.8 out of 10	N/A	The Blackbaud NetCommunity online alumni management system helps users to gain a deeper understanding of alumni relationships, execute multichannel engagement strategies, and eliminate tedious back-office tasks. Blackbaud NetCommunity provides tools to engage alumni and supporters, wherever they may be, helping users: Connect in person and create memorable alumni engagement events with online alumni management system tools to help foster a personal connection between alumni…	N/A
Bloomerang CRM	Score 8.1 out of 10	N/A	Bloomerang CRM helps nonprofits to raise more by turning donor data into deeper relationships. With a complete 360º view of every supporter, the solution helps identify top prospects, personalize outreach, and retain more donors. Engagement and Generosity Scores, real-time dashboards, and mobile access help users to see who’s ready to give and when to reach out—supporting fundraising with confidence. From first-time donors to lifelong champions, every interaction is an opportunity…	$40 per month (billed annually)

Pricing

Blackbaud NetCommunity

Bloomerang CRM

Editions & Modules

No answers on this topic

Bloomerang Fundraising: $40
per month (billed annually)
Bloomerang Volunteer: $119
per month (billed annually)
Bloomerang CRM: $125
per month (billed annually)
The Giving Platform: Contact Sales

Offerings

Pricing Offerings
Blackbaud NetCommunity	Bloomerang CRM
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

—

All Plans include: Unlimited users, free email & chat support, free access to Bloomerang Academy, unlimited standard online giving pages & forms, donor engagement scoring, wealth screening, sustainability scorecard, email marketing, nightly address verification & deceased suppression updates, and 1 scholarship to Fundraising Standard (40 pts toward CFRE certification, $599 value)

More Pricing Information

Community Pulse
	Blackbaud NetCommunity	Bloomerang CRM
Considered Both Products	Blackbaud NetCommunity Darcy Turner Senior Director of Advancement Services Chose Blackbaud NetCommunity It was selected many years ago and there are better products in the 3 spaces we use BBNC for... but will miss having one product for all and the ease of integration with other Blackbaud products. Incentivized Helpful? Linda Behrman Director of Membership Chose Blackbaud NetCommunity We started out with Blackbaud NetCommunity but eventually switched to Blackbaud's Online Express. Online Express offered more features and was included with the upgrade to Blackbaud's Raiser's Edge NXT. Blackbaud NetCommunity did meet most of our needs and was a great … Incentivized Helpful? Sean Pomory Digital Media Specialist Chose Blackbaud NetCommunity Blackbaud works best for foundation centered initiatives; HubSpot works best for marketing/biz dev initiatives. Incentivized Helpful? Lily Barger Business Systems Analyst Chose Blackbaud NetCommunity Blackbaud Netcommunity was selected because it integrates fully with Raiser's Edge. i-Modules and MailChimp are more flexible in terms of design and they have better analytics, but they do not integrate. Incentivized Helpful? Brandon Dix Sales Executive Chose Blackbaud NetCommunity We tried to use this for a while and actually had different groups set up to begin implementing the interface into our computer but for some reason, we could not get a handle on it. iMIS ended up winning out in the long run because it was easier for people of all generations to … Incentivized Helpful? Michelle Hidalgo Development and Marketing Manager Chose Blackbaud NetCommunity We utilize multiple Blackbaud products including Raiser's, target analytics, NXT, NetCommunity, TeamRaiser so this allows us to have a cohesive package with all solutions that integrate. NetCommunity is a lot more expensive however it's worth it if you are looking to have one … Incentivized Helpful? Verified User Anonymous Chose Blackbaud NetCommunity To be honest, I have not had to research any other products, because we were already using NetComunity and did not feel it necessary to seek out alternatives. Incentivized Helpful? Nathan B. Smith Director of Development & Marketing Chose Blackbaud NetCommunity Wix is great for a basic website but doesn't include a lot of the additional features including syncing with Raiser's Edge. Incentivized Helpful? Lena Trubnikova Operations Director Chose Blackbaud NetCommunity We use NC Spark in combination with other tools: Raiser's Edge, Team Raiser (a portion of Luminate Online). We got it in a package with Raiser's Edge. Without the peer-to-peer fundraising functionality it cannot be the only stand alone tool for fundraising. It also lacks a lot … Incentivized Helpful? KT Karina Trujillo Development Systems Coordinator Chose Blackbaud NetCommunity Have not used any other products. Incentivized Helpful? Verified User Anonymous Chose Blackbaud NetCommunity We use them for different purposes. Mobile Pay allows us to take payments at events for the donor rather than directing them to a site. It makes it fast and simple but it does not have a great comprehensive report for importing. Incentivized Helpful? Elaine Tucker Director of Information & Member Services Chose Blackbaud NetCommunity The other products were in-house and did not really stack up for comparison Incentivized Helpful? John Glenn Network Operations Manager Chose Blackbaud NetCommunity SilverPop seems to be much easier to use when it comes to newsletters. It also moves all of the mail sending activity out of our domain and ip addresses. Due to this fact alone we have had much less spam and have not had our ip addresses or domain name listed on spam lists. Incentivized Helpful? Alicia Barevich, bCRE, bCEE Database Administrator Chose Blackbaud NetCommunity Convio is the only other portal I'm very familiar with. While it can handle donations, it can't do much more. NetCommunity is just unbeatable for educational institutions that manage constant mass email, a restricted constituency, and levels of security. It integrates with RE … Incentivized Helpful? Dave Gladson Marketing and Development Manager Chose Blackbaud NetCommunity We switched away from NetCommunity 9 months ago to begin using Hubspot. NetCommunity isn't a bad product, but it just didn't perform the way we needed it to. Helpful? Robert Goodman Director of Business Intelligence & Analytics Chose Blackbaud NetCommunity We evaluated a number of open source products (i.e. Drupal, WordPress) as well as a few commercial options (i.e. SiteCore). In the end, Blackbaud has built an integrated product in NetCommunity. We found that the features in the 'Pro' version were exactly what we are looking … Helpful?	Bloomerang CRM Verified User Anonymous Chose Bloomerang CRM Bloomerang seems to have a more in depth tracking for constituents than GiveSmart. The reports function seems far superior as well. Incentivized Helpful? HE Hannah Earnhardt Director of Development Chose Bloomerang CRM We use Bloomerang for every day donations/fundraising efforts. We use GiveSmart for our larger events, such as an annual auction. If we could easily host an auction using Bloomerang, we would, but that is not an option. It is frustrating to use two different systems, but I can … Incentivized Helpful? SW Simon Welch Marketing Director Chose Bloomerang CRM Network for Good has evolved for many things but still has its feet stuck in the past not to mention that the cost outweighs the benefit. With Bloomerang, we are able to save money and get a better program. Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Salesforce is infinitely customizable, but Bloomerang is pretty straightforward and works out of the box. It is simple enough that folks who are not familiar with the robust features of something like Salesforce can hit the ground running. Even as it is simple it is powerful as … Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM I prefer Network for Good because of features, support, and training. Bloomerang was already the SaaS platform in place when this organization contracted with my service team. Network for Good is a lot more expensive, as far as I can tell, even for their basic package based on … Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Bloomerang was more affordable and had features that lined up better with our needs as an organization. Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM We switched from an old version of Donor perfect, anything was a major upgrade from that. But we switched to this because we knew we needed something more up to date and more flexible, but also because we found that they would do all the work of migrating our data for us, we … Incentivized Helpful? MG Michelle Green Arnson Marketing and Communications Manager Chose Bloomerang CRM DonorPerfect was the clunkiest tool I have ever used and eTapestry was a great upgrade from that, though overly complicated and not nearly agile enough or user-friendly enough for our organization's more general needs. Bloomerang offered an excellent upgrade from there that … Incentivized Helpful? DJ David Jenkins Producing Artistic Director Chose Bloomerang CRM Bloomerang is the easiest to use CRM/donor management system I have used. The cloud-based system is perfect. Incentivized Helpful? JM Jim McDermott President & GM Chose Bloomerang CRM This is our first specifically design donation management program. Previously we built our own database with Filemaker Pro. Incentivized Helpful? KB Kristi Button Director of Community Engagement Chose Bloomerang CRM I used a church management software in a similar organization and while it works well for congregations, it did not work well for a small non-profit campus ministry. Incentivized Helpful? AS Ari Strauss Non-profit board volunteer Chose Bloomerang CRM It's been a few years since we made the decision to acquire Bloomerang, but I recall that it hit a sweet spot of maximum robustness and ease of use. Some competing products we reviewed either were not as robust in function, or required a higher software acumen than the average … Incentivized Helpful? SS Sara Sedlacek Director of Communications and Development Chose Bloomerang CRM We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have … Incentivized Helpful? LM Lisa Moorhouse Donor Development Director Chose Bloomerang CRM We used Constant Contact for newsletters before we got Bloomerang. I appreciate being able to use the same program to communicate and track constituents. Incentivized Helpful? TD Tess DeGeest Executive Director Chose Bloomerang CRM Bloomerang's dashboard, conceptual design based on donor retention and user-friendliness made it more appealing. The relative cost-value was hands down better than it's competitors. The sales team was highly knowledgable and customer support was and is outstanding. Incentivized Helpful? KB Kristin Boyce, MBA Director of Donor Development Chose Bloomerang CRM Have not given evaluations on any other databases as Bloomerang is our main one! Incentivized Helpful? CC Christopher Chirco Development Manager Chose Bloomerang CRM Bloomerang is not as robust as Blackbaud's Raisers Edge, but it's also not as costly. I find Bloomerang much more user friendly to the novice, but again, it doesn't offer many of the things the full version of Raisers Edge does. I used an old version of eTapestry that was a … Incentivized Helpful? CS Candi Summers Board of directors Chose Bloomerang CRM We were using a giant Excel spreadsheet to manage our donor and mailing lists, and constant contact as our email server. We had a third list in our accounting software, Aplos. Now, we have all our constituents in a safe place where we can manage all their information easily … Incentivized Helpful? JD Jennifer Devon Executive Director Chose Bloomerang CRM It is hard to compare the two because RE is very large and very expensive but bloomerang gives the consumer what they need for a quality price. Incentivized Helpful? MD Megan Devenport Executive Director Chose Bloomerang CRM Bloomerang is not as low-cost as Little Green Light, but out-performed that option on the ease of implementation and the easy of the user interface. Bloomerang does not have as much power or as many features as Salesforce of Blackbaud. And Bloomerang does not have as many … Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Head and shoulders better, it was recommended by another executive director. Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Bloomerang does not have all the bells as whistles. It is a very paired down system compared to Blackbaud. However, Bloomerang is significantly cheaper and easier to use. If you only have one employee, it would be a good solution. Incentivized Helpful? SD Scott Dishman, CFRE Executive Director Chose Bloomerang CRM Donor 2, ETapestry, Raiser's Edge. Bloomerang is certainly the best of the four. The interface and reporting ease are the primary reasons. Incentivized Helpful? MS Maggie Skinner Foundation Director Chose Bloomerang CRM I have used two Blackbaud products in the past and found them to be clunky and time-consuming databases. They may be fine for a large nonprofit that can devote resources to entire development departments, but we are a small and nimble organization that favors smooth simplicity. Incentivized Helpful? PC Patricia (Tricia) Cottrell Fundraising Consultant Chose Bloomerang CRM Bloomerang offers a cost effective donor database solution for small nonprofits. If offers all the basic tools to track donations, segment databases, and become a one stop for development operational pieces. The fact that it is cloud based and can be accessed from anywhere … Incentivized Helpful?

Features

Blackbaud NetCommunity

Bloomerang CRM

Communications and Marketing

Comparison of Communications and Marketing features of Product A and Product B
	Blackbaud NetCommunity - Ratings	Bloomerang CRM 9.7 Ratings 37% above category average
Constituent engagement and marketing	00 Ratings	9.20 Ratings
Social listening	00 Ratings	10.00 Ratings
Digital advocacy enablement	00 Ratings	10.00 Ratings

Reporting and Analytics

Comparison of Reporting and Analytics features of Product A and Product B
	Blackbaud NetCommunity - Ratings	Bloomerang CRM 5.3 Ratings 19% below category average
Reporting and data visualization	00 Ratings	8.00 Ratings
Wealth screening	00 Ratings	2.60 Ratings

Fundraising and Events

Comparison of Fundraising and Events features of Product A and Product B
	Blackbaud NetCommunity - Ratings	Bloomerang CRM 7.0 Ratings 14% above category average
Online donation options	00 Ratings	7.00 Ratings

Security and Platform

Comparison of Security and Platform features of Product A and Product B
	Blackbaud NetCommunity - Ratings	Bloomerang CRM 8.8 Ratings 25% above category average
Role-based user permissions	00 Ratings	8.40 Ratings
Mobile access	00 Ratings	8.00 Ratings
Integrations	00 Ratings	10.00 Ratings

Best Alternatives
	Blackbaud NetCommunity	Bloomerang CRM
Small Businesses	Bonterra Network for Good Score 9.6 out of 10	Bonterra Network for Good Score 9.6 out of 10
Medium-sized Companies	OneCause Score 8.8 out of 10	Salesforce Nonprofit Cloud Score 9.0 out of 10
Enterprises	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Blackbaud NetCommunity	Bloomerang CRM
Likelihood to Recommend	2.0 (0 ratings)	8.4 (0 ratings)
Likelihood to Renew	5.6 (0 ratings)	9.1 (0 ratings)
Usability	8.2 (0 ratings)	8.0 (0 ratings)
Availability	9.0 (0 ratings)	- (0 ratings)
Performance	8.0 (0 ratings)	- (0 ratings)
Support Rating	10.0 (0 ratings)	10.0 (0 ratings)
In-Person Training	9.0 (0 ratings)	- (0 ratings)
Implementation Rating	1.9 (0 ratings)	9.1 (0 ratings)

User Testimonials
	Blackbaud NetCommunity	Bloomerang CRM
Likelihood to Recommend	For those using the events module, NetCommunity is great, though if you do a lot of walk/run type of events where individuals sponsor other individuals, something like TeamRaiser might make more sense. If you don't have the staff resources for web developers dedicated to fundraising tasks, then NetCommunity is a great tool. It's not as customisable as an experienced programmer/developer might want, but it still has a lot of options. It also has a lot of nuance, and if you cannot make an investment of time or money into getting staff trained, it's not going to work out well. Incentivized Rachel Slager Director of Advancement Records Read full review	I can't speak to Bloomerang's functionality for a very large organization, but for a small-to-midsize non-profit, I don't know what else you'd need! Need to register volunteers, or sell tickets, or generate e- or print communications, or pull donor data? Bloomerang does it. Bloomerang is my third CRM tool in my current organization and it is vastly superior in almost every way to the others that came before. Incentivized Michelle Green Arnson Marketing and Communications Manager Read full review
Pros	Email marketing efforts are more targeted and now have a higher response rate. This equates to increased fundraising dollars. A/B split testing has allowed us to further tailor content that is preferred by our audience. This targeting allows us to be more successful in gaining conversions, event registrations, etc. Incentivized Brandon Dix Sales Executive Read full review	Website integration for online donations is awesome! It makes it so much easier to raise money online. We've tripled the amount of money we raise online, mainly because of this and the ability to send emails through the system. Emails are tracked directly in a donor's record, so we can see instantly their engagement with our content. Integration with DonorSearch is awesome and seems to be improving often. They listen to their customers' needs. If enough customers request a feature, they'll get it for us. We feel like the development of this software is always happening and it's a partnership, rather than a transaction. Incentivized Sara Sedlacek Director of Communications and Development Read full review
Cons	NetCommunity has very simple analytics. It would be great to be able to see more in depth information on how constituents are reacting to the email they receive. Though it is simple to construct an email, making a complex design can be challenging due to the limitations of the design tool. Although A/B testing is available within NetCommunity, it is not easy to set up. Incentivized Lily Barger Business Systems Analyst Read full review	Some of the searches did not bring up the expected results. It would be good to see the logic be a little more "fuzzy". More pre-set reports would be helpful for small organizations who do not understand the logic behind how to get the results they are seeking. An ability to just page through donor records would be nice. Sometimes you just want to browse the data to get inspired. Incentivized Patricia (Tricia) Cottrell Fundraising Consultant Read full review
Likelihood to Renew	The only reason for this is due to the fact that we are only using the product for a specific purpose that is not directly tied to the newsletters. There are better products out there for what we are doing with grant processing. We will most likely move to a new software instead of renewing for our purposes Incentivized John Glenn Network Operations Manager Read full review	#1 - I am very happy with the product and support so far. #2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be. Incentivized Jeff Mendola Director of Mission Advancement Read full review
Usability	The interface with Raiser's Edge and the many different ways our users can interact with the website are a big plus for us. Event registrations are our most popular transaction type and having this on line makes our lives much easier. Incentivized Elaine Tucker Director of Information & Member Services Read full review	Data and settings are very customizable to fit the needs of our organization. We are able to not only keep track of donations, but also other interactions we may have with a constituent. Support is extremely helpful when issues arise. Incentivized Verified User Anonymous Read full review
Reliability and Availability	Product is stable is up 99.99% of the time. As a hosted customer, we do experience some minor downtime when routers or switches malfunction. We feel the downtime has been minimal and the communications around these outages has been good. Robert Goodman Director of Business Intelligence & Analytics Read full review	No answers on this topic
Performance	Blackbaud NetCommunity uses .NET technology. It can be sluggish at times if not optimized, but overall we have been pleased with the performance when handling large volumes of traffic. Robert Goodman Director of Business Intelligence & Analytics Read full review	No answers on this topic
Support Rating	Blackbaud NetCommunity and all of the Blackbaud products have a great support system. Blackbaud NetCommunity offers support through phone calls, chats, online, and email. Their response time is very quick and the support analysts work with you to resolve issues in a very timely matter. If they do not personally know the answer they will direct you to another support analyst that will be able to assist in a resolution. Incentivized Linda Behrman Director of Membership Read full review	Any time i had a problem or question it has been easy to find an answer or tutorial. When I cannot find an answer, it is easy to email or live chat with support and they resolve my problems very quickly. Candi Summers Board of directors Read full review
In-Person Training	As expected. Courseware was a nice reference guide. Robert Goodman Director of Business Intelligence & Analytics Read full review	No answers on this topic
Implementation Rating	I truly wish that "0" was an option. I never really pin-pointed whether the implementation issues that we had were caused by Blackbaud, or if it was part of a larger issue that began in-house. Incentivized Katalin Sankowich Donor Relations & Communications Manager Read full review	No answers on this topic
Alternatives Considered	We started out with Blackbaud NetCommunity but eventually switched to Blackbaud's Online Express. Online Express offered more features and was included with the upgrade to Blackbaud's Raiser's Edge NXT. Blackbaud NetCommunity did meet most of our needs and was a great starting point for our e-communications and online forms within our website. Incentivized Linda Behrman Director of Membership Read full review	Salesforce is infinitely customizable, but Bloomerang is pretty straightforward and works out of the box. It is simple enough that folks who are not familiar with the robust features of something like Salesforce can hit the ground running. Even as it is simple it is powerful as far as showing visuals that can help fundraising staff more clearly understand where the organization is and what donors they can next target for upcoming campaigns. Incentivized Verified User Anonymous Read full review
Return on Investment	We are able to manage quick turn-around when needed for Event pages and registration. Integration with Raiser's Edge is certainly efficient I believe the unsubscribe functionality is potentially removing folks permanently from all of our communications for one small reason, thus eliminating future fundraising opportunities because they cannot be selective. Incentivized Darcy Turner Senior Director of Advancement Services Read full review	Because my organization has been using Bloomerang for only one year, we haven't yet studied what impact it has had on our ROI. We have, however, noted that we are able to more efficiently and more rapidly communicate with constituents now than we were able to before we had Bloomerang. We can quickly and efficiently generate acknowledgements and tax receipts - and do so - better than we ever did before. Incentivized Sue Trnka Development & Marketing Director Read full review
ScreenShots		Bloomerang CRM Screenshots