TrustRadius

Blackbaud Online Express vs. Bonfire

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackbaud Online Express
Score 7.7 out of 10
N/A
With Blackbaud Online Express' online fundraising & donation software, users can create unlimited donation forms and send and track email communications. Plus, this simple, smart, cloud-based tool is integrated with the Fundraising and CRM solution, Blackbaud Raiser’s Edge NXT®. Blackbaud Online Express enables users to create and send mobile-responsive emails. Reach constituents quickly with pre-designed, mobile-friendly email templates created specifically for…N/A
Bonfire
Score 7.0 out of 10
N/A
Bonfire is a platform for designing and selling custom apparel, where Bonfire manages all payments, along with printing and shipping the shirts directly to customers. Users can turn on in-built fundraising features to raise money for a good cause or sell for profit. Alternately, users can upload their own art or create a shirt using an online design tool and start selling today.N/A
Pricing
Blackbaud Online ExpressBonfire
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Blackbaud Online ExpressBonfire
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Blackbaud Online ExpressBonfire
Considered Both Products
Blackbaud Online Express
Verified User
Anonymous
Chose Blackbaud Online Express
We selected Online Express because it’s built in integration with Blackbaud. There are better online forms but the need to import into RE is an extra cost and hassle.
Linda Behrman | TrustRadius Reviewer
Linda Behrman
Director of Membership & systems administrator
Chose Blackbaud Online Express
Blackbaud's Online Express is MUCH easier to use than NetCommunity. Having the ability to "drop" donation forms directly into our existing website is a big improvement over NetCommunity's web pages. Only wish Online Express offered the ability to track constituents sign up …
Verified User
Anonymous
Chose Blackbaud Online Express
None, actually. Our organization was already using other Blackbaud products and BOE appeared to meet our needs, and it has! It's the only platform we have used and will continue to use.
PG
Patricia Gauss
Raiser's Edge Database Manager
Chose Blackbaud Online Express
Blackbaud products are far better than Daxko; however, Daxko could automatically process recurring transactions, which I don't believe Blackbaud can do at this time.
Lisa Tacker | TrustRadius Reviewer
Lisa Tacker
Director of IT and CRM Systems Specialist
Chose Blackbaud Online Express
We were evaluating Salsa Labs but it was less functional for our purposes than OLX. We are thinking of looking into Luminate.
EB
Emily Brady
Director of Development
Chose Blackbaud Online Express
The best part is the transfer of information directly into Raiser's Edge. Ultimately the costs seem to be about the same for any service but the reduction of staff time adds the real value to using online express. Using Merchant Services has also been a nice change as we can …
PP
Patrick Plaisance
CTO (Chief Technical Officer)
Chose Blackbaud Online Express
Blackbaud Online Express is mainly used strictly because of its integration with Raiser's Edge. If a client uses Salesforce for constituent/lead management, other products can offer more flexibility in designing donation forms, email templates, etc. However, they all have …
Jenna Montgomery | TrustRadius Reviewer
Jenna Montgomery
Communications Manager
Chose Blackbaud Online Express
Constant Contact definitely has more bells and whistles when it comes to email campaigns but we found it to be more complex than we needed. Blackbaud Online Express has the right combination of simplicity, ease of use, and features needed to be successful with our email …
Adam Montgomery | TrustRadius Reviewer
Adam Montgomery
Energy Efficiency Consultant
Chose Blackbaud Online Express
Blackbaud Online Express has the features and tools that best suit my organization. We do not need all of the additional features that Constant Contact has; they would most likely go unused and would add unnecessary complexity.
Tom Andersen | TrustRadius Reviewer
Tom Andersen
Director of Communications
Chose Blackbaud Online Express
We chose Online Express because it was bundled with a Raiser's Edge upgrade, and because we hope it would let us manage online donations and memberships more easily. We still expect that to happen. But in every other way, it underperforms Constant Contact. It is harder to …
Bonfire

No answer on this topic

Best Alternatives
Blackbaud Online ExpressBonfire
Small Businesses
Bonterra Network for Good
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Score 9.6 out of 10
Bonterra Network for Good
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Medium-sized Companies
OneCause
OneCause
Score 8.8 out of 10
OneCause
OneCause
Score 8.8 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Blackbaud Online ExpressBonfire
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Support Rating
8.9
(0 ratings)
-
(0 ratings)
User Testimonials
Blackbaud Online ExpressBonfire
Likelihood to Recommend
For 100% tax-deductible donations, I 9.5/10 recommend Blackbaud Online Express. The only thing is that it does not charge debit cards automatically, so I have to do it myself. Using Blackbaud Online Express forms for events gets more complicated. The way events work in Raiser's Edge in general is already complicated, so maybe it's more on Raiser's Edge than it is Blackbaud Online Express.
Taylor Sleem | TrustRadius Reviewer
Taylor Sleem
Director of Advancement Operations
Read full review
No answers on this topic
Pros
  • Automatically matches the donor to a constituent in the database, if there is one, and gives you the opportunity to search if a match isn't found.
  • If gift is in honor or memory of someone, it matches the tribute in the database, if it already exists. If not, you are able to easily create a new one.
  • Transaction reports are easily accessible on the Blackbaud Merchant Services site.
PG
Patricia Gauss
Raiser's Edge Database Manager
Read full review
No answers on this topic
Cons
  • Access via Blackbaud's web portal, and to Citrix, is clumsy and slow.
  • User creation and management is also clumsy, slow, and error-prone.
  • Integration with Raiser's Edge is a pro, but it also can make using Online Express more complicated than necessary for users just looking for a simple email marketing tool.
PP
Patrick Plaisance
CTO (Chief Technical Officer)
Read full review
No answers on this topic
Support Rating
Customer service for all of Blackbaud's products has really lacked over the years. They are starting to get better in the last year but it can very frustrating. The online knowledge base community is the best resource for information. At times it can take hours for a customer sect even rep to help with questions or problems which is not at all ideal in this industry.
EB
Emily Brady
Director of Development
Read full review
No answers on this topic
Alternatives Considered
Blackbaud's Online Express is MUCH easier to use than NetCommunity. Having the ability to "drop" donation forms directly into our existing website is a big improvement over NetCommunity's web pages. Only wish Online Express offered the ability to track constituents sign up for different email communications rather than just one option.
Linda Behrman | TrustRadius Reviewer
Linda Behrman
Director of Membership & systems administrator
Read full review
No answers on this topic
Return on Investment
  • Regardless of project or initiative, all fund-raising efforts are managed in one place for the entire organization.
  • Donor management is concise, thorough, and systematic - no individual or organization is overlooked.
  • Snapshot reporting of successful grant applications and fund-raising are readily available.
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots