Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

713 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Blackbaud Raiser's Edge NXT	Score8.1 out of 10	N/A	Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.	N/A

Pricing

Blackbaud Raiser's Edge NXT

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Pricing Offerings
Blackbaud Raiser's Edge NXT
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

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Community Pulse
Key User Insights
	Blackbaud Raiser's Edge NXT
Considered Both Products	Blackbaud Verified User Chose Blackbaud Raiser's Edge NXT To be honest, we selected NXT years ago after having used etapestry for a long time. The sales pitch was great and promised lots of benefits and functions that weren’t necessarily true or cost extra. We are currently evaluating other (less expensive and more feature-rich … Incentivized Helpful? Tyler Zimmer Chief Growth and Development Officer at Intermountain Deaconess Children's Services (Mental Health Care, 51-200 employees) Chose Blackbaud Raiser's Edge NXT Our organization has been using Raiser's edge for a very long time. The continuity of forty years of data provides a lot of inertia to move to a new product. I am concerned about the switch to purely NXT. I am hopeful that they will keep as much functionality as they say they … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT I haven't used any others. Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT I have not used other products like this before. I have used and created some SQL databases and ERPs, but have not used fundraising-specific software such as Raiser's Edge. Based on what I know from other products vaguely similar to this - databases and ERPs - this is very user … Incentivized Helpful? John Mohnasky Assistant Director of Development at Mount Vernon Nazarene University (Higher Education, 501-1000 employees) Chose Blackbaud Raiser's Edge NXT Raiser's Edge NXT integrates well with the existing products we use like Outlook Email and Double the Donation. They are both integratable and streamline the process. Double the Donation integrates right on the donation form and Outlook as a Raiser's Edge button in the email to … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT I used Millennium in a previous job and I found it simpler to use their relationship mapping, however, I appreciate the ability Blackbaud Raiser's Edge NXT provides to be able to customize. Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT Obviously, Blackbaud Raiser's Edge NXT does much more than what Eventbrite does, but when we were having trouble with our emails reaching people, we had to opt into Eventbrite as a supplemental form of communication that ensured that our messages did not end up in spam or … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT As a dedicated CRM/Fundraising platform, Blackbaud Raiser's Edge (RE) drastically outcompetes the options available in FIMS and CommunitySuite. However, since RE lack's robust financials, we have to manually integrate/synchronize RE data with our core financial system. RE's … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT I have heard great things about Salesforce and Boomerang. Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT I believe there isn't another product that provides you with everything RENXT does. I know that is built into the cost, but I still feel that it is a far superior product to DonorPerfect and other donor databases. Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT Blackbaud Raiser's Edge NXT has much more functionality, which can be good when you have the capacity to utilize it. Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT CiviCRM is an opensource product with very little cost, but it does not offer the level of detail at the constituent or gift levels that we need. Little Green Light is better than CiviCRM (in my opinion), but still doesn't offer the level of complexity that we get from … Incentivized Helpful? Sara Niemiec Coordinator of Advancement Services at Emma Willard School (Primary/Secondary Education, 51-200 employees) Chose Blackbaud Raiser's Edge NXT RE-NXT is much more user friendly than Salesforce. Navigating the software took so many more mouse clicks and the pages were visually confusing. I will say that discontinuing or updating pledges/payment information on pledges was much easier, but that was the only good aspect … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT We switched from Jenzabar which was a huge pain point for us. Our IT department had to write our reports but they did not have the capacity to manage everything by themselves. Jenzabar was able to store our data but retrieving it was a huge challenge even for someone with a … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT Blackbaud Raiser's Edge NXT is definitely cleaner, more streamlined, and more modern than other Blackbaud offerings. That said, it still has a ways to go in terms of full-functionality when compared to the other, more complete CRMs. I did not have a choice in the selection of … Incentivized Helpful? Katrina Noplos Database Administrator at International Orthodox Christian Charities (Non-profit Organization Management, 11-50 employees) Chose Blackbaud Raiser's Edge NXT There just is no system as robust and capable as Raiser's Edge NXT. It's ability to track anything you'd like, give you space to create custom fields (attributes) and utilize fields in different ways than intended give it the extra advatage that we hadn't seen in other … Incentivized Helpful? Denise Mattie Director of Advancement Services at McMurry University (Higher Education, 201-500 employees) Chose Blackbaud Raiser's Edge NXT Still working to get all functionality in NXT Incentivized Helpful? Sharon Sandberg Associate for Donor Relations at Austin Presbyterian Theological Seminary (Higher Education, 51-200 employees) Chose Blackbaud Raiser's Edge NXT I came into this job and learned Raiser's Edge. We were a relatively early adopter of Blackbaud Raiser's Edge NXT, so I have not had experience using any other products like this. In previous jobs, I used specific designed software (think insurance entry and claims) and this … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT Raiser's Edge is built for fundraising and you can tell. It is a lot easier to use and made specifically to capture pertinent fundraising data. Incentivized Helpful? Cynthia E. Williams, MBA External Relations Consultant in Finance and Accounting at Roseland Concessions (Non-profit Organization Management, 501-1000 employees) Chose Blackbaud Raiser's Edge NXT We chose Blackbaud for their excellent fundraising and donor management platform. It is user friendly with state of the art technology and very comprehensive tool that provides an ideal solution to integrating donors and allows us to drive donor engagement through activation. … Incentivized Helpful? Cameron Alzubi Director of Gift Administration at Illinois Institute of Technology (Higher Education, 1001-5000 employees) Chose Blackbaud Raiser's Edge NXT RE NXT is harder to use to than NeonOne - but NeonOne lacks a lot of functionality and is not appropriate for higher education or more sophisticated nonprofits. RE NXT is easier to use than Luminate. Its Marketing module is not nearly as sophisticated as Luminate but that's OK … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT I have not evaluated any other products. Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT I have used Blackbaud Raiser's Edge NXT, Raisers, and LO as well. I do not do as much in LO as I do in the other two software's. I was unaware that they were so many programs offered. I use Blackbaud Raiser's Edge NXT and Raisers more because it does what I need it to do when I … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Blackbaud Raiser's Edge NXT

Comparison of Communications and Marketing features of Blackbaud Raiser's Edge NXT
Feature	Blackbaud Raiser's Edge NXT 6.2 23 Ratings
Constituent engagement and marketing	6.723 Ratings
Social listening	5.28 Ratings
Digital advocacy enablement	6.78 Ratings

Comparison of Reporting and Analytics features of Blackbaud Raiser's Edge NXT
Feature	Blackbaud Raiser's Edge NXT 7.2 26 Ratings
Reporting and data visualization	7.426 Ratings
Wealth screening	7.121 Ratings

Comparison of Fundraising and Events features of Blackbaud Raiser's Edge NXT
Feature	Blackbaud Raiser's Edge NXT 6.5 23 Ratings
Online donation options	7.722 Ratings
Event registration and ticketing	6.923 Ratings
Text and phone donations	5.76 Ratings
Volunteer shift management	5.55 Ratings
Mobile event check-in	6.89 Ratings

Comparison of Security and Platform features of Blackbaud Raiser's Edge NXT
Feature	Blackbaud Raiser's Edge NXT 7.3 25 Ratings
Role-based user permissions	8.125 Ratings
Mobile access	6.521 Ratings
Integrations	7.422 Ratings

User Ratings
	Blackbaud Raiser's Edge NXT
Likelihood to Recommend	8.0 (453 ratings)
Likelihood to Renew	8.2 (56 ratings)
Usability	7.0 (41 ratings)
Availability	10.0 (7 ratings)
Performance	10.0 (15 ratings)
Support Rating	4.5 (63 ratings)
In-Person Training	10.0 (13 ratings)
Online Training	7.7 (209 ratings)
Implementation Rating	5.0 (21 ratings)
Configurability	10.0 (3 ratings)
Contract Terms and Pricing Model	8.5 (2 ratings)
Ease of integration	10.0 (3 ratings)
Product Scalability	10.0 (5 ratings)
Professional Services	10.0 (1 ratings)
Vendor post-sale	7.5 (4 ratings)
Vendor pre-sale	10.0 (4 ratings)