Blackboard Collaborate vs. EverWebinar

Blackboard Collaborate is well suited for teaching and learning, especially online classes. When used with learning management, Collaborate allows for seamless sign-on between the users' course sites and the web conferencing platform. Collaborate is ideal for launching virtual discussions, lectures, office hours, and more. Users can easily upload files to display or share their desktop/specific applications, which is great for demonstrating course principles and meeting learning objectives. Collaborate is really good for breakout rooms, where users join or are assigned to small groups for discussions or team-based learning activities.

Incentivized

Just to give you an idea of the whole process. You connect your recorded video to EverWebinar and then it takes you through the steps to build out the whole automated webinar system. You design a registration page, once a person is registered they are taken to a holding room, which you will also design or choose a template, that has a timer of when the webinar will start. Once the timer is up, you are then directed to the "live" webinar. Since it appears to be live, you are unable to stop it or rewind. It has worked wonderfully for us for the past year

Incentivized

• The ability to host a number of people in a meeting and manage their participation via text and audio.
• The screen sharing features allows presenters to demonstrate procedures exactly as instructed on the screen. This also allows the presenter to permit others to share their screens if they need clarification of something or to share further ideas.
• The software gives you the freedom to use a whiteboard to draw/demonstrate concepts to students and other employees.

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• Tracking visitors to the webinar
• Design and housing of the registration page and webinar room
• Integration with our website as well as our CRM

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• Currently, the audio and video features are enabled separately from each other. You could end up in a situation where 6 people in a 12-person classroom have their cameras enabled and 6 different people have their microphones enabled. It would be ideal if one "Talk" button turned on that person's audio and video simultaneously.
• The number of active participants able to turn on their microphone or camera is still limited compared to other products on the market. Competing products allow dozens of participants to enable their audio and video during the entire session without having to switch back and forth as Blackboard Collaborate requires with larger sessions.
• Blackboard Collaborate still relies on Java to function. As such, it has to bundle a Java launcher application in order to open sessions. Similar products can function using HTML5 entirely within modern browsers.
• Desktop sharing is not visible on mobile apps although the chat, whiteboard, and audio is fully functional.

Incentivized

• Choppy screenshare and annotation
• Poor customer service
• terrible server capabilities to host large crowds
• it doesn't seem like they upkeep this product
• customer services responses are canned responses
• a lot more - would not recommend

It is a tool that faculty likes to use. It has so much flexibility to allow students to see a class even if they happen to not be available in the classroom.

Incentivized

I feel that Blackboard Collaborate does a lot of things right. It’s great for educational purposes and may be better for some age levels than others. I feel that they may benefit from making features that distinguish the types of learning environments there are. Primary schools won’t be operating the same as high schools or universities and may need completely different options and features. As well as private schools and public schools. As they continue to improve and add more features the platform will be even better and more tailored to each of the end users.

Incentivized

Everwebinar has overall good usability due to its easy-to-use interface. This is the main reason I am giving this rating. There are more things that could be improved including the landing page templates. We have reflected this to support however this has not been addressed at all.

Incentivized

The availability of the software is quite impressive. You can access it at any time that you want and from anywhere that you want, but that depends on how the software is set up by the University. There might be sudden outages due to not having enough space on your database, which we had that very issue happen recently here at our University. During that time, you could not access their blackboard at all until it was brought up online again.

Incentivized

The performance of the software is remarkable. The loading speed of the pages is more than satisfying, it all depends on the users internet package. So far, there wasn't any issue of Blackboard slowing down other software or systems when integrated with them

Incentivized

The support has been very good. We integrate Blackboard into our learning management system so everything is seamless for users. Most issues arise from the user's browser configuration, cookies, and other privacy settings, not from the tool itself. Collaborate is pretty reliable with strong audio and video quality. Support has been helpful when we've had the occasional quirk, again more likely due to a user-side challenge than the platform itself.

Incentivized

Overall good to use, gaining positive ROI for our business. The user interface is easy to use and intuitive. However, the landing page templates need to be improved and the customer support is rather appalling. Multiple features have been suggested however there always have never been replies from their customer support.

Incentivized

I believe Blackboard Collaborate is a great app/platform, but like similar products; it should be used in tandem with alternatives. Blackboard Collaborate has features that I find in other apps/platforms, yet some are easier to learn and use. Such is the case with the feature to work in different groups, and switching between groups. Similarly, using the chat whilst sharing screen is a lot easier than with alternative platforms. I do believe it could benefit from certain features such as Miro's participation tracking software, when using the whiteboard app, and maybe some improvement to video/sound quality; yet Blackboard Collaborate is most definitely a useful platform for meetings, workshops, and classes.

Incentivized

EverWebinar is easier to use and a more robust platform. The significant factor is the functionality of analytics, which lets you know how your webinars are performing and can make adjustments as necessary. The other platforms do not offer this and can be more complicated to use and implement.

Incentivized

The reason for this rating is that the software is a pretty good tool that can be utilized for use in all of the Universities around the world. It has the capability to fulfill the needs of various different education systems. Although, there are slight improvements that are needed, therefore the rating is at 8.

Incentivized

• Our implementation has been gradual over the last 2 semesters. Students who have used it to access live academic support despite being unable to drive in for face to face sessions have been extremely happy. It is gradually boosting student morale for offsite students, who have long felt they were unable to access services that were paid through fees with their tuition.
• Multiple support services who have wanted to provide online support but were unsure how they could are more empowered to do so now. The current mood is "what else can we offer online through this, workshops, advising, live broadcast of student org meetings"?

Incentivized

• We've been able to easily make back the money that EverWebinar costs with selling $300 products up to $2000 products.
• Automating an already successful webinar with EverWebinar is a smart move. Don't try and create one that isn't proven to work.
• There are several webinar platforms out there but EverWebinar does a great job with turning it evergreen.

Incentivized