Bloomerang CRM vs. FrontStream Panorama

FrontStream Panorama

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Bloomerang CRM	Score 8.1 out of 10	N/A	Bloomerang CRM helps nonprofits to raise more by turning donor data into deeper relationships. With a complete 360º view of every supporter, the solution helps identify top prospects, personalize outreach, and retain more donors. Engagement and Generosity Scores, real-time dashboards, and mobile access help users to see who’s ready to give and when to reach out—supporting fundraising with confidence. From first-time donors to lifelong champions, every interaction is an opportunity…	$40 per month (billed annually)
FrontStream Panorama	Score 3.0 out of 10	N/A	FrontStream boasts over 20,000 nonprofits and socially-minded companies as users, to power their auctions, charity events, peer-to-peer and online fundraising, and employee giving. Panorama's interactive web interface helps nonprofits expand their donor base, manage event registration and donor communications. With prebuilt customized templates, users can create branded, personalized nonprofit page where they can tell a meaningful, personal story about their cause and create the…	$900 per year

Pricing

Bloomerang CRM

FrontStream Panorama

Editions & Modules

Bloomerang Fundraising: $40
per month (billed annually)
Bloomerang Volunteer: $119
per month (billed annually)
Bloomerang CRM: $125
per month (billed annually)
The Giving Platform: Contact Sales

Panorama Pro: $900
per year
Panorama Enterprise: Request Quote

Offerings

Pricing Offerings
Bloomerang CRM	FrontStream Panorama
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

All Plans include: Unlimited users, free email & chat support, free access to Bloomerang Academy, unlimited standard online giving pages & forms, donor engagement scoring, wealth screening, sustainability scorecard, email marketing, nightly address verification & deceased suppression updates, and 1 scholarship to Fundraising Standard (40 pts toward CFRE certification, $599 value)

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More Pricing Information

Community Pulse
	Bloomerang CRM	FrontStream Panorama
Considered Both Products	Bloomerang CRM Verified User Anonymous Chose Bloomerang CRM Bloomerang seems to have a more in depth tracking for constituents than GiveSmart. The reports function seems far superior as well. Incentivized Helpful? HE Hannah Earnhardt Director of Development Chose Bloomerang CRM We use Bloomerang for every day donations/fundraising efforts. We use GiveSmart for our larger events, such as an annual auction. If we could easily host an auction using Bloomerang, we would, but that is not an option. It is frustrating to use two different systems, but I can … Incentivized Helpful? SW Simon Welch Marketing Director Chose Bloomerang CRM Network for Good has evolved for many things but still has its feet stuck in the past not to mention that the cost outweighs the benefit. With Bloomerang, we are able to save money and get a better program. Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Salesforce is infinitely customizable, but Bloomerang is pretty straightforward and works out of the box. It is simple enough that folks who are not familiar with the robust features of something like Salesforce can hit the ground running. Even as it is simple it is powerful as … Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM I prefer Network for Good because of features, support, and training. Bloomerang was already the SaaS platform in place when this organization contracted with my service team. Network for Good is a lot more expensive, as far as I can tell, even for their basic package based on … Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Bloomerang was more affordable and had features that lined up better with our needs as an organization. Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM We switched from an old version of Donor perfect, anything was a major upgrade from that. But we switched to this because we knew we needed something more up to date and more flexible, but also because we found that they would do all the work of migrating our data for us, we … Incentivized Helpful? MG Michelle Green Arnson Marketing and Communications Manager Chose Bloomerang CRM DonorPerfect was the clunkiest tool I have ever used and eTapestry was a great upgrade from that, though overly complicated and not nearly agile enough or user-friendly enough for our organization's more general needs. Bloomerang offered an excellent upgrade from there that … Incentivized Helpful? DJ David Jenkins Producing Artistic Director Chose Bloomerang CRM Bloomerang is the easiest to use CRM/donor management system I have used. The cloud-based system is perfect. Incentivized Helpful? JM Jim McDermott President & GM Chose Bloomerang CRM This is our first specifically design donation management program. Previously we built our own database with Filemaker Pro. Incentivized Helpful? KB Kristi Button Director of Community Engagement Chose Bloomerang CRM I used a church management software in a similar organization and while it works well for congregations, it did not work well for a small non-profit campus ministry. Incentivized Helpful? AS Ari Strauss Non-profit board volunteer Chose Bloomerang CRM It's been a few years since we made the decision to acquire Bloomerang, but I recall that it hit a sweet spot of maximum robustness and ease of use. Some competing products we reviewed either were not as robust in function, or required a higher software acumen than the average … Incentivized Helpful? SS Sara Sedlacek Director of Communications and Development Chose Bloomerang CRM We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have … Incentivized Helpful? LM Lisa Moorhouse Donor Development Director Chose Bloomerang CRM We used Constant Contact for newsletters before we got Bloomerang. I appreciate being able to use the same program to communicate and track constituents. Incentivized Helpful? TD Tess DeGeest Executive Director Chose Bloomerang CRM Bloomerang's dashboard, conceptual design based on donor retention and user-friendliness made it more appealing. The relative cost-value was hands down better than it's competitors. The sales team was highly knowledgable and customer support was and is outstanding. Incentivized Helpful? KB Kristin Boyce, MBA Director of Donor Development Chose Bloomerang CRM Have not given evaluations on any other databases as Bloomerang is our main one! Incentivized Helpful? CC Christopher Chirco Development Manager Chose Bloomerang CRM Bloomerang is not as robust as Blackbaud's Raisers Edge, but it's also not as costly. I find Bloomerang much more user friendly to the novice, but again, it doesn't offer many of the things the full version of Raisers Edge does. I used an old version of eTapestry that was a … Incentivized Helpful? CS Candi Summers Board of directors Chose Bloomerang CRM We were using a giant Excel spreadsheet to manage our donor and mailing lists, and constant contact as our email server. We had a third list in our accounting software, Aplos. Now, we have all our constituents in a safe place where we can manage all their information easily … Incentivized Helpful? JD Jennifer Devon Executive Director Chose Bloomerang CRM It is hard to compare the two because RE is very large and very expensive but bloomerang gives the consumer what they need for a quality price. Incentivized Helpful? MD Megan Devenport Executive Director Chose Bloomerang CRM Bloomerang is not as low-cost as Little Green Light, but out-performed that option on the ease of implementation and the easy of the user interface. Bloomerang does not have as much power or as many features as Salesforce of Blackbaud. And Bloomerang does not have as many … Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Head and shoulders better, it was recommended by another executive director. Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Bloomerang does not have all the bells as whistles. It is a very paired down system compared to Blackbaud. However, Bloomerang is significantly cheaper and easier to use. If you only have one employee, it would be a good solution. Incentivized Helpful? SD Scott Dishman, CFRE Executive Director Chose Bloomerang CRM Donor 2, ETapestry, Raiser's Edge. Bloomerang is certainly the best of the four. The interface and reporting ease are the primary reasons. Incentivized Helpful? MS Maggie Skinner Foundation Director Chose Bloomerang CRM I have used two Blackbaud products in the past and found them to be clunky and time-consuming databases. They may be fine for a large nonprofit that can devote resources to entire development departments, but we are a small and nimble organization that favors smooth simplicity. Incentivized Helpful? PC Patricia (Tricia) Cottrell Fundraising Consultant Chose Bloomerang CRM Bloomerang offers a cost effective donor database solution for small nonprofits. If offers all the basic tools to track donations, segment databases, and become a one stop for development operational pieces. The fact that it is cloud based and can be accessed from anywhere … Incentivized Helpful?	FrontStream Panorama Verified User Anonymous Chose FrontStream Panorama We also looked at Classy Live. However, the Bidding for Good community as well as the price point could not be beat. Incentivized Helpful? Vicky Pasenko Co President Chose FrontStream Panorama Originally they provided a reliable product. I am not sure what has happened to their service. Incentivized Helpful? NN Nikicha Nieto Development and Communications Coordinator Chose FrontStream Panorama We switched from Classy.org to FrontStream Panorama and then back to Classy.org. But, originally what intrigued us about FrontStream Panorama was the ability to customize our fundraising pages. Visual design is so important to storytelling and to raising revenue and it seemed … Incentivized Helpful?

Features

Bloomerang CRM

FrontStream Panorama

Communications and Marketing

Comparison of Communications and Marketing features of Product A and Product B
	Bloomerang CRM 9.7 Ratings 37% above category average	FrontStream Panorama - Ratings
Constituent engagement and marketing	9.20 Ratings	00 Ratings
Social listening	10.00 Ratings	00 Ratings
Digital advocacy enablement	10.00 Ratings	00 Ratings

Reporting and Analytics

Comparison of Reporting and Analytics features of Product A and Product B
	Bloomerang CRM 5.3 Ratings 19% below category average	FrontStream Panorama - Ratings
Reporting and data visualization	8.00 Ratings	00 Ratings
Wealth screening	2.50 Ratings	00 Ratings

Fundraising and Events

Comparison of Fundraising and Events features of Product A and Product B
	Bloomerang CRM 7.0 Ratings 14% above category average	FrontStream Panorama - Ratings
Online donation options	7.00 Ratings	00 Ratings

Security and Platform

Comparison of Security and Platform features of Product A and Product B
	Bloomerang CRM 8.8 Ratings 25% above category average	FrontStream Panorama - Ratings
Role-based user permissions	8.40 Ratings	00 Ratings
Mobile access	8.00 Ratings	00 Ratings
Integrations	10.00 Ratings	00 Ratings

Best Alternatives
	Bloomerang CRM	FrontStream Panorama
Small Businesses	Bonterra Network for Good Score 9.6 out of 10	Bonterra Network for Good Score 9.6 out of 10
Medium-sized Companies	Salesforce Nonprofit Cloud Score 9.0 out of 10	OneCause Score 8.8 out of 10
Enterprises	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Bloomerang CRM	FrontStream Panorama
Likelihood to Recommend	8.4 (0 ratings)	8.0 (0 ratings)
Likelihood to Renew	9.1 (0 ratings)	- (0 ratings)
Usability	8.0 (0 ratings)	- (0 ratings)
Support Rating	10.0 (0 ratings)	1.0 (0 ratings)
Implementation Rating	9.1 (0 ratings)	- (0 ratings)

User Testimonials
	Bloomerang CRM	FrontStream Panorama
Likelihood to Recommend	I can't speak to Bloomerang's functionality for a very large organization, but for a small-to-midsize non-profit, I don't know what else you'd need! Need to register volunteers, or sell tickets, or generate e- or print communications, or pull donor data? Bloomerang does it. Bloomerang is my third CRM tool in my current organization and it is vastly superior in almost every way to the others that came before. Incentivized Michelle Green Arnson Marketing and Communications Manager Read full review	I am sure that FrontStream Panorama is well suited to process online donations. It did do that for us. But, that is about all it did. None of this information was ever successfully implemented to be pushed to Salesforce, which led to me manually entering a year's worth of data for our online gifts. I would not recommend this platform if your organization uses Salesforce to manage donor data. Incentivized NN Nikicha Nieto Development and Communications Coordinator Read full review
Pros	Website integration for online donations is awesome! It makes it so much easier to raise money online. We've tripled the amount of money we raise online, mainly because of this and the ability to send emails through the system. Emails are tracked directly in a donor's record, so we can see instantly their engagement with our content. Integration with DonorSearch is awesome and seems to be improving often. They listen to their customers' needs. If enough customers request a feature, they'll get it for us. We feel like the development of this software is always happening and it's a partnership, rather than a transaction. Incentivized Sara Sedlacek Director of Communications and Development Read full review	In the past they have supported this event well. The product functioned as advertised until this year. Vicky Pasenko Co President Read full review
Cons	Some of the searches did not bring up the expected results. It would be good to see the logic be a little more "fuzzy". More pre-set reports would be helpful for small organizations who do not understand the logic behind how to get the results they are seeking. An ability to just page through donor records would be nice. Sometimes you just want to browse the data to get inspired. Incentivized Patricia (Tricia) Cottrell Fundraising Consultant Read full review	To begin, the customer service at FrontStream Panorama is virtually nonexistent. After our implementation and connection to Salesforce we were having a lot of major issues. Unfortunately, it felt like our account manager and the general customer service at FrontStream Panorama did not care. It came to the point where our Chief of Development had to reach out to a higher executive in the company because 6 months into switching to their platform nothing was functional and no one was making any attempt to solve the problem. That leads me to my next point in that the Salesforce connection does not work. They spent close to a year "trying" to figure out why none of our data was being pushed from FrontStream Panorama to Salesforce and they continuously blamed Salesforce despite them assuring us that there were no issues on their end and despite it working seamlessly with our new platform. I don't believe they have the capacity to support these issues. For our Gala, we decided to use their Bidding for Good platform as an add-on to selling tickets for the event. Come the day of, the platform did not work. We were not able to sign in our guest electronically or collect their credit card information. Luckily I had paper copies of our guest list and table arrangements because if not it would have been a total disaster. It was so bad that we ended up getting a 100% refund. Lastly, when we switched over to FrontStream Panorama one of the key selling points was how you could customize almost everything in your page. However, it is almost impossible to do so unless you have a great understanding of code. This was not mentioned at all and led to a lot of frustration on behalf of our small team. Incentivized NN Nikicha Nieto Development and Communications Coordinator Read full review
Likelihood to Renew	#1 - I am very happy with the product and support so far. #2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be. Incentivized Jeff Mendola Director of Mission Advancement Read full review	No answers on this topic
Usability	Data and settings are very customizable to fit the needs of our organization. We are able to not only keep track of donations, but also other interactions we may have with a constituent. Support is extremely helpful when issues arise. Incentivized Verified User Anonymous Read full review	No answers on this topic
Support Rating	Any time i had a problem or question it has been easy to find an answer or tutorial. When I cannot find an answer, it is easy to email or live chat with support and they resolve my problems very quickly. Candi Summers Board of directors Read full review	They do not seem to care about the problems of their customers. They do not return phone calls. They do not provide the updates on their support page that they promised. They have had two weeks to repair the basic functionality of their system and they have been unable to do so. This is a complete failure as far as I am concerned. Vicky Pasenko Co President Read full review
Alternatives Considered	Salesforce is infinitely customizable, but Bloomerang is pretty straightforward and works out of the box. It is simple enough that folks who are not familiar with the robust features of something like Salesforce can hit the ground running. Even as it is simple it is powerful as far as showing visuals that can help fundraising staff more clearly understand where the organization is and what donors they can next target for upcoming campaigns. Incentivized Verified User Anonymous Read full review	Originally they provided a reliable product. I am not sure what has happened to their service. Vicky Pasenko Co President Read full review
Return on Investment	Because my organization has been using Bloomerang for only one year, we haven't yet studied what impact it has had on our ROI. We have, however, noted that we are able to more efficiently and more rapidly communicate with constituents now than we were able to before we had Bloomerang. We can quickly and efficiently generate acknowledgements and tax receipts - and do so - better than we ever did before. Incentivized Sue Trnka Development & Marketing Director Read full review	Saves staff time Increases donor participation Incentivized Verified User Anonymous Read full review
ScreenShots	Bloomerang CRM Screenshots