Bloomerang CRM vs. Kindful (discontinued, now part of Bloomerang)

Bloomerang CRM

Kindful (discontinued, now part of Bloomerang)

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Bloomerang CRM	Score 8.1 out of 10	N/A	Bloomerang CRM helps nonprofits to raise more by turning donor data into deeper relationships. With a complete 360º view of every supporter, the solution helps identify top prospects, personalize outreach, and retain more donors. Engagement and Generosity Scores, real-time dashboards, and mobile access help users to see who’s ready to give and when to reach out—supporting fundraising with confidence. From first-time donors to lifelong champions, every interaction is an opportunity…	$40 per month (billed annually)
Kindful (discontinued, now part of Bloomerang)	Score 8.9 out of 10	N/A	Kindful was a nonprofit CRM that included fundraising tools, reporting, and analytics. It was acquired by Bloomerang in January, 2021 and is no longer sold, but its functionality is now offered by the Bloomerang CRM.	$119 per month

Pricing

Bloomerang CRM

Kindful (discontinued, now part of Bloomerang)

Editions & Modules

Bloomerang Fundraising: $40
per month (billed annually)
Bloomerang Volunteer: $119
per month (billed annually)
Bloomerang CRM: $125
per month (billed annually)
The Giving Platform: Contact Sales

Standard: $119
per month
Standard: $239
per month
Standard: $349
per month
Standard: $459
per month
Standard: $579
per month
Standard: $699
per month

Offerings

Pricing Offerings
Bloomerang CRM	Kindful (discontinued, now part of Bloomerang)
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

All Plans include: Unlimited users, free email & chat support, free access to Bloomerang Academy, unlimited standard online giving pages & forms, donor engagement scoring, wealth screening, sustainability scorecard, email marketing, nightly address verification & deceased suppression updates, and 1 scholarship to Fundraising Standard (40 pts toward CFRE certification, $599 value)

All plans include: unlimited admin users, unlimited donation pages with peer-to-peer fundraising, built-in integrations, and automated reporting. Pricing also includes comprehensive web-based training upon signup and ongoing online support at no additional cost.

More Pricing Information

Community Pulse
	Bloomerang CRM	Kindful (discontinued, now part of Bloomerang)
Considered Both Products	Bloomerang CRM Verified User Anonymous Chose Bloomerang CRM Bloomerang seems to have a more in depth tracking for constituents than GiveSmart. The reports function seems far superior as well. Incentivized Helpful? HE Hannah Earnhardt Director of Development Chose Bloomerang CRM We use Bloomerang for every day donations/fundraising efforts. We use GiveSmart for our larger events, such as an annual auction. If we could easily host an auction using Bloomerang, we would, but that is not an option. It is frustrating to use two different systems, but I can … Incentivized Helpful? SW Simon Welch Marketing Director Chose Bloomerang CRM Network for Good has evolved for many things but still has its feet stuck in the past not to mention that the cost outweighs the benefit. With Bloomerang, we are able to save money and get a better program. Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Salesforce is infinitely customizable, but Bloomerang is pretty straightforward and works out of the box. It is simple enough that folks who are not familiar with the robust features of something like Salesforce can hit the ground running. Even as it is simple it is powerful as … Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM I prefer Network for Good because of features, support, and training. Bloomerang was already the SaaS platform in place when this organization contracted with my service team. Network for Good is a lot more expensive, as far as I can tell, even for their basic package based on … Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Bloomerang was more affordable and had features that lined up better with our needs as an organization. Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM We switched from an old version of Donor perfect, anything was a major upgrade from that. But we switched to this because we knew we needed something more up to date and more flexible, but also because we found that they would do all the work of migrating our data for us, we … Incentivized Helpful? MG Michelle Green Arnson Marketing and Communications Manager Chose Bloomerang CRM DonorPerfect was the clunkiest tool I have ever used and eTapestry was a great upgrade from that, though overly complicated and not nearly agile enough or user-friendly enough for our organization's more general needs. Bloomerang offered an excellent upgrade from there that … Incentivized Helpful? DJ David Jenkins Producing Artistic Director Chose Bloomerang CRM Bloomerang is the easiest to use CRM/donor management system I have used. The cloud-based system is perfect. Incentivized Helpful? JM Jim McDermott President & GM Chose Bloomerang CRM This is our first specifically design donation management program. Previously we built our own database with Filemaker Pro. Incentivized Helpful? KB Kristi Button Director of Community Engagement Chose Bloomerang CRM I used a church management software in a similar organization and while it works well for congregations, it did not work well for a small non-profit campus ministry. Incentivized Helpful? AS Ari Strauss Non-profit board volunteer Chose Bloomerang CRM It's been a few years since we made the decision to acquire Bloomerang, but I recall that it hit a sweet spot of maximum robustness and ease of use. Some competing products we reviewed either were not as robust in function, or required a higher software acumen than the average … Incentivized Helpful? SS Sara Sedlacek Director of Communications and Development Chose Bloomerang CRM We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have … Incentivized Helpful? LM Lisa Moorhouse Donor Development Director Chose Bloomerang CRM We used Constant Contact for newsletters before we got Bloomerang. I appreciate being able to use the same program to communicate and track constituents. Incentivized Helpful? TD Tess DeGeest Executive Director Chose Bloomerang CRM Bloomerang's dashboard, conceptual design based on donor retention and user-friendliness made it more appealing. The relative cost-value was hands down better than it's competitors. The sales team was highly knowledgable and customer support was and is outstanding. Incentivized Helpful? KB Kristin Boyce, MBA Director of Donor Development Chose Bloomerang CRM Have not given evaluations on any other databases as Bloomerang is our main one! Incentivized Helpful? CC Christopher Chirco Development Manager Chose Bloomerang CRM Bloomerang is not as robust as Blackbaud's Raisers Edge, but it's also not as costly. I find Bloomerang much more user friendly to the novice, but again, it doesn't offer many of the things the full version of Raisers Edge does. I used an old version of eTapestry that was a … Incentivized Helpful? CS Candi Summers Board of directors Chose Bloomerang CRM We were using a giant Excel spreadsheet to manage our donor and mailing lists, and constant contact as our email server. We had a third list in our accounting software, Aplos. Now, we have all our constituents in a safe place where we can manage all their information easily … Incentivized Helpful? JD Jennifer Devon Executive Director Chose Bloomerang CRM It is hard to compare the two because RE is very large and very expensive but bloomerang gives the consumer what they need for a quality price. Incentivized Helpful? MD Megan Devenport Executive Director Chose Bloomerang CRM Bloomerang is not as low-cost as Little Green Light, but out-performed that option on the ease of implementation and the easy of the user interface. Bloomerang does not have as much power or as many features as Salesforce of Blackbaud. And Bloomerang does not have as many … Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Head and shoulders better, it was recommended by another executive director. Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Bloomerang does not have all the bells as whistles. It is a very paired down system compared to Blackbaud. However, Bloomerang is significantly cheaper and easier to use. If you only have one employee, it would be a good solution. Incentivized Helpful? SD Scott Dishman, CFRE Executive Director Chose Bloomerang CRM Donor 2, ETapestry, Raiser's Edge. Bloomerang is certainly the best of the four. The interface and reporting ease are the primary reasons. Incentivized Helpful? MS Maggie Skinner Foundation Director Chose Bloomerang CRM I have used two Blackbaud products in the past and found them to be clunky and time-consuming databases. They may be fine for a large nonprofit that can devote resources to entire development departments, but we are a small and nimble organization that favors smooth simplicity. Incentivized Helpful? PC Patricia (Tricia) Cottrell Fundraising Consultant Chose Bloomerang CRM Bloomerang offers a cost effective donor database solution for small nonprofits. If offers all the basic tools to track donations, segment databases, and become a one stop for development operational pieces. The fact that it is cloud based and can be accessed from anywhere … Incentivized Helpful?	Kindful (discontinued, now part of Bloomerang) Verified User Anonymous Chose Kindful (discontinued, now part of Bloomerang) Kindful is cheaper than RE so we went with it. However, Kindful does not have as many features and is less robust than RE. Incentivized Helpful? DT Duane Thompson Product Development Lead Chose Kindful (discontinued, now part of Bloomerang) Because of the easy-to-use drag-and-drop function, teams do not have to call website design-proficient professionals to assist them since Populr also supports collaboration and entire teams can work together to come up with a beautifully designed website and one that is readable. Incentivized Helpful? BG Brett Gorney Executive Director Chose Kindful (discontinued, now part of Bloomerang) All similar services. I preferred Kindful because of the user interface and also because of a personal recommendation from another user. Incentivized Helpful? Verified User Anonymous Chose Kindful (discontinued, now part of Bloomerang) I did a search of over 10 different companies (not finding my notes on this now). Kindful was the perfect fit for our sized organization and they gave us the best rate and transition benefits. Incentivized Helpful? TW Toby J. Weiss Executive Director Chose Kindful (discontinued, now part of Bloomerang) Kindful is a one-stop-shop solution (whereas Salesforce and Dynamics require add-ons) Kindful is much more affordable than Virtuous, Salesforce, Microsoft when your team grows There are many more integrations available than with all competitors we evaluated Incentivized Helpful? BL Barbara L'Italien Bookkeeper Chose Kindful (discontinued, now part of Bloomerang) The cost alone for Breeze is $50 a month versus Kindful which is approx $330 a month. Add to Kindful the staff hours paid to work with the onboarding experience and mistakes, the investment was a high mistake. Incentivized Helpful? Verified User Anonymous Chose Kindful (discontinued, now part of Bloomerang) Raisers Edge has been in this field for much longer than the newcomer, Kindful. One advantage Rasers Edge has is the ability to store copies of correspondence letters among contacts within their database. With Kindful, you would need print copies and store in a file cabinet … Incentivized Helpful? Verified User Anonymous Chose Kindful (discontinued, now part of Bloomerang) KIndful stacks up well against the competition for a small organization with limited capacity. We selected Kindful initially because we thought its simplicity would allow us to have multiple users with various roles input data including donor contact. I've used a lot of … Incentivized Helpful? Verified User Anonymous Chose Kindful (discontinued, now part of Bloomerang) We never used NeonCRM. We have only researched them. At the time of subscription, we felt Kindful was the best direction for our organization. Incentivized Helpful? PP Patrick Palmer Director Of Development Chose Kindful (discontinued, now part of Bloomerang) We recently added HarnessApp to our software tools. Harness has a strong donor interface but not the backbone that Kindful has to offer. We find them a good match. I looked at dozens of other platforms that compare to Kindful but we always find ourselves sticking with Kindful … Incentivized Helpful? Verified User Anonymous Chose Kindful (discontinued, now part of Bloomerang) Kindful is like night and day compared to Neon. Neon is the dark ages in terms of interface and functionality and Kindful is the industrial revolution. Incentivized Helpful? Verified User Anonymous Chose Kindful (discontinued, now part of Bloomerang) Actually, since I have been here, we have only used Kindful. We discussed using another product at one time (I do not remember the name), but decided to continue with Kindful. I am glad we did. I have contacted them in the past when I have a problem figuring something out … Incentivized Helpful? TO Tara Owens Executive Director Chose Kindful (discontinued, now part of Bloomerang) The ease of use of Kindful was far and away better than LGL. While the free option for LGL was originally tempting, Kindful's dashboard, functionality, and ease of use made the transition almost a no brainer. We needed to make the investment in our ongoing growth, and it was … Incentivized Helpful? NS Nick Shoff Founder and Executive Director Chose Kindful (discontinued, now part of Bloomerang) Kindful was cheaper and had functions that better suited our needs. The donation pages and donor management were better than the competitors for the price. Incentivized Helpful? LP Leigh Phillips Director of Learning Chose Kindful (discontinued, now part of Bloomerang) Kindful blows Capsule out of the water as a donor management system. Kindful was built for nonprofit fundraising, where Capsule is better for sales. Incentivized Helpful? AB April Berg Co-Founder & Customer Experience Director Chose Kindful (discontinued, now part of Bloomerang) We had all of these connected at one time. Kindful still is the best in customer service, and the ease of use making sure what comes in real-time is placed where needed. Eventbrite is just an older connection, so we didn't have real-time data and it also created multiple … Incentivized Helpful? SH Shaelina Holmes Director of Development and Marketing Chose Kindful (discontinued, now part of Bloomerang) We also looked at DonorPerfect and Salesforce, and both were too expensive for our budget. Kindful was user-friendly and affordable. Breeze CHMS is what we switched from because it didn't meet all of our reporting needs, although it's great for a church without those needs. … Incentivized Helpful? Verified User Anonymous Chose Kindful (discontinued, now part of Bloomerang) Overall, Kindful is a way better CRM System than DonorSnap in part because the system is user-friendly, keeps good track of donor's data, donations and pledges, and integrates really well with many different apps (which DonorSnap lacks). Also, Kindful has different button … Incentivized Helpful?

Features

Bloomerang CRM

Kindful (discontinued, now part of Bloomerang)

Communications and Marketing

Comparison of Communications and Marketing features of Product A and Product B
	Bloomerang CRM 9.7 Ratings 37% above category average	Kindful (discontinued, now part of Bloomerang) - Ratings
Constituent engagement and marketing	9.20 Ratings	00 Ratings
Social listening	10.00 Ratings	00 Ratings
Digital advocacy enablement	10.00 Ratings	00 Ratings

Reporting and Analytics

Comparison of Reporting and Analytics features of Product A and Product B
	Bloomerang CRM 5.3 Ratings 19% below category average	Kindful (discontinued, now part of Bloomerang) - Ratings
Reporting and data visualization	8.00 Ratings	00 Ratings
Wealth screening	2.60 Ratings	00 Ratings

Fundraising and Events

Comparison of Fundraising and Events features of Product A and Product B
	Bloomerang CRM 7.0 Ratings 14% above category average	Kindful (discontinued, now part of Bloomerang) - Ratings
Online donation options	7.00 Ratings	00 Ratings

Security and Platform

Comparison of Security and Platform features of Product A and Product B
	Bloomerang CRM 8.8 Ratings 25% above category average	Kindful (discontinued, now part of Bloomerang) - Ratings
Role-based user permissions	8.40 Ratings	00 Ratings
Mobile access	8.00 Ratings	00 Ratings
Integrations	10.00 Ratings	00 Ratings

Best Alternatives
	Bloomerang CRM	Kindful (discontinued, now part of Bloomerang)
Small Businesses	Bonterra Network for Good Score 9.6 out of 10	Bonterra Network for Good Score 9.6 out of 10
Medium-sized Companies	Salesforce Nonprofit Cloud Score 9.0 out of 10	Bloomerang CRM Score 8.1 out of 10
Enterprises	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Bloomerang CRM	Kindful (discontinued, now part of Bloomerang)
Likelihood to Recommend	8.4 (0 ratings)	9.0 (0 ratings)
Likelihood to Renew	9.1 (0 ratings)	- (0 ratings)
Usability	8.0 (0 ratings)	9.0 (0 ratings)
Support Rating	10.0 (0 ratings)	9.8 (0 ratings)
Implementation Rating	9.1 (0 ratings)	- (0 ratings)

User Testimonials
	Bloomerang CRM	Kindful (discontinued, now part of Bloomerang)
Likelihood to Recommend	I can't speak to Bloomerang's functionality for a very large organization, but for a small-to-midsize non-profit, I don't know what else you'd need! Need to register volunteers, or sell tickets, or generate e- or print communications, or pull donor data? Bloomerang does it. Bloomerang is my third CRM tool in my current organization and it is vastly superior in almost every way to the others that came before. Incentivized Michelle Green Arnson Marketing and Communications Manager Read full review	If your primary goals are: the ability to accept online donations [best/easiest to use donation form I've seen], acknowledge donors, and keep constituent data in one location - and you're willing to look for integrated solutions for other specific uses based on your needs - Kindful is for you. Bonus: Pricing for Kindful makes it easy to find the budget for other integrated solutions... because even if it doesn't do it all - it is still really inexpensive for what it does accomplish. Incentivized Amanda Mulder Development Director Read full review
Pros	Website integration for online donations is awesome! It makes it so much easier to raise money online. We've tripled the amount of money we raise online, mainly because of this and the ability to send emails through the system. Emails are tracked directly in a donor's record, so we can see instantly their engagement with our content. Integration with DonorSearch is awesome and seems to be improving often. They listen to their customers' needs. If enough customers request a feature, they'll get it for us. We feel like the development of this software is always happening and it's a partnership, rather than a transaction. Incentivized Sara Sedlacek Director of Communications and Development Read full review	Campaign pages are easy to set up and donor information is captured for use in managing these donors long term. Kindful syncs with a number of useful and applicable apps such as Eventbrite which reduces the amount of time we need to spend on administration. Incentivized Verified User Anonymous Read full review
Cons	Some of the searches did not bring up the expected results. It would be good to see the logic be a little more "fuzzy". More pre-set reports would be helpful for small organizations who do not understand the logic behind how to get the results they are seeking. An ability to just page through donor records would be nice. Sometimes you just want to browse the data to get inspired. Incentivized Patricia (Tricia) Cottrell Fundraising Consultant Read full review	Program Management - the system is still evolving which is great, but it currently does not fill every single program management and event management need that we have. Mail sync - Kindful no longer syncs with Gmail, which is a big issue with tracking emails and attaching those interactions to specific people. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	#1 - I am very happy with the product and support so far. #2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be. Incentivized Jeff Mendola Director of Mission Advancement Read full review	No answers on this topic
Usability	Data and settings are very customizable to fit the needs of our organization. We are able to not only keep track of donations, but also other interactions we may have with a constituent. Support is extremely helpful when issues arise. Incentivized Verified User Anonymous Read full review	From operations, support, and donor management, Kindful's UX and UI are top-notch. Incentivized Omar Rizvi Founder and CEO Read full review
Support Rating	Any time i had a problem or question it has been easy to find an answer or tutorial. When I cannot find an answer, it is easy to email or live chat with support and they resolve my problems very quickly. Candi Summers Board of directors Read full review	I have not utilized the support for Kindful very often but the one time I have was fantastic. It was quick, courteous and thorough. Kindful consistently offers Webinars that outline the best way to utilize their product and get the most out of it. I think Kindful does a pretty solid job with support. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Salesforce is infinitely customizable, but Bloomerang is pretty straightforward and works out of the box. It is simple enough that folks who are not familiar with the robust features of something like Salesforce can hit the ground running. Even as it is simple it is powerful as far as showing visuals that can help fundraising staff more clearly understand where the organization is and what donors they can next target for upcoming campaigns. Incentivized Verified User Anonymous Read full review	Kindful is a one-stop-shop solution (whereas Salesforce and Dynamics require add-ons) Kindful is much more affordable than Virtuous, Salesforce, Microsoft when your team grows There are many more integrations available than with all competitors we evaluated Incentivized Toby J. Weiss Executive Director Read full review
Return on Investment	Because my organization has been using Bloomerang for only one year, we haven't yet studied what impact it has had on our ROI. We have, however, noted that we are able to more efficiently and more rapidly communicate with constituents now than we were able to before we had Bloomerang. We can quickly and efficiently generate acknowledgements and tax receipts - and do so - better than we ever did before. Incentivized Sue Trnka Development & Marketing Director Read full review	Kindful's customer service team has saved us a lot of time and effort by being extremely helpful. I can't speak highly enough about the customer service they offer. We spend a lot of time cleaning our data base. I wish Kindful had a cleaner integration process. Incentivized Patrick Palmer Director Of Development Read full review
ScreenShots	Bloomerang CRM Screenshots	Kindful (discontinued, now part of Bloomerang) Screenshots