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Bloomreach - The Agentic Platform for Personalization vs. SAP Emarsys

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Bloomreach - The Agentic Platform for Personalization

269 Reviews and Ratings

SAP Emarsys

45 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bloomreach - The Agentic Platform for Personalization

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    		Bloomreach is presented as an agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses can use Bloomreach to create experiences that drive growth and loyalty. Bloomreach states that they currently drive personalization for 1,400+…N/A

    SAP Emarsys

    Score4.8 out of 10
    		N/AEmarsys is a customer engagement platform that allows users to automate personalized campaigns across channels, based on each individual consumer’s behavior. The suite's capabilities include marketing automation, email marketing, customer engagement, customer intelligence and predictive recommendations. Emarsys is now part of SAP, since the December 2020 acquisition.N/A
    Pricing
    Bloomreach - The Agentic Platform for PersonalizationSAP Emarsys
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bloomreach - The Agentic Platform for PersonalizationSAP Emarsys
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredRequired
    Additional DetailsBloomreach pricing is quote-based. Bloomreach pricing is customized to the number of customers served, product catalog size, and the number of events executed – such as how many emails or SMS messages are sent.—
    More Pricing Information
    Community Pulse
    Bloomreach - The Agentic Platform for PersonalizationSAP Emarsys
    Considered Both Products
    Bloomreach
    Verified User
    Chose Bloomreach - The Agentic Platform for Personalization
    Bloomreach [Engagement] has better functionalities and options compared to [Emarsys]. Despite being more expensive, some options like push notifications, web layers, and automated programs work better in Bloomreach [Engagement]. Also, Exponea Academy is a very good tool to help …
    Incentivized
    Verified User
    Chose Bloomreach - The Agentic Platform for Personalization
    Stand out topics:
    - Ease of use
    - Multi-market support
    Incentivized
    Jonathon Crimmons
    Senior CRM Executive in Marketing at Lovall (Apparel & Fashion, 11-50 employees)
    Chose Bloomreach - The Agentic Platform for Personalization
    Having used Bloomreach Composable Personalization Cloud for the last 3 years, I can confidently say that it is the most sophisticated platform in my experience. The unifying of customer data in the platform has been an immeasurable strength in our Marketing arsenal. The support …
    Incentivized
    Verified User
    Chose Bloomreach - The Agentic Platform for Personalization
    Bloomreach allows for a far more detailed analysis of customer data than the other platforms compared to. The other platforms do provide far more out-of-the-box than Bloomreach, but would not allow us to bring the analytics function of the business in-house as Bloomreach has.
    Incentivized
    Verified User
    Chose Bloomreach - The Agentic Platform for Personalization
    In my opinion, Bloomreach Commerce Experience Cloud is by far much better than other platform I've used before, the level of customisation you can do within the platform both from a marketing point of view but also from an analytics point of view is incredible.
    Incentivized
    Verified User
    Chose Bloomreach - The Agentic Platform for Personalization
    As i said before, nothing to compare. Speed of data processing, enablement of marketers, power of behavioural filters and conditions is just of another level. The price is bitting sometimes, but always ROI positive.
    Incentivized
    Verified User
    Chose Bloomreach - The Agentic Platform for Personalization
    The thing that I liked most about working with Bloomreach [Engagement] from the very beginning was the communication and now the human service that our team receives. The support team has been very attentive to our requests and always is able to accommodate them quickly. …
    Incentivized
    Verified User
    Chose Bloomreach - The Agentic Platform for Personalization
    The support was much stronger and the sales process far more straightforward.

    We moved from Emarsys which was a poor platform
    Incentivized
    Verified User
    Chose Bloomreach - The Agentic Platform for Personalization
    Bloomreach is a step above the other CRM tools I have experienced. The amount of customization at your fingertips feels limitless. The trade-off is the gradual learning curve. This is not an entry-level tool — It takes some time to learn how to get what you want out of it.
    Incentivized
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Bloomreach - The Agentic Platform for PersonalizationSAP Emarsys
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Bloomreach - The Agentic Platform for Personalization and SAP Emarsys
    Feature
    Bloomreach - The Agentic Platform for Personalization
    7.9
    56 Ratings
    SAP Emarsys
    6.5
    8 Ratings
    WYSIWYG email editor8.751 Ratings7.36 Ratings
    Dynamic content7.852 Ratings8.06 Ratings
    Ability to test dynamic content7.951 Ratings4.07 Ratings
    Landing pages6.425 Ratings8.03 Ratings
    A/B testing7.954 Ratings7.07 Ratings
    Mobile optimization8.345 Ratings6.07 Ratings
    Email deliverability reporting7.755 Ratings6.38 Ratings
    List management8.144 Ratings4.38 Ratings
    Triggered drip sequences8.638 Ratings7.75 Ratings
    Lead Management
    Comparison of Lead Management features of Bloomreach - The Agentic Platform for Personalization and SAP Emarsys
    Feature
    Bloomreach - The Agentic Platform for Personalization
    8.3
    43 Ratings
    SAP Emarsys
    6.5
    5 Ratings
    Lead nurturing automation8.936 Ratings6.05 Ratings
    Lead scoring and grading8.437 Ratings7.04 Ratings
    Data quality management7.440 Ratings00 Ratings
    Automated sales alerts and tasks8.719 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Bloomreach - The Agentic Platform for Personalization and SAP Emarsys
    Feature
    Bloomreach - The Agentic Platform for Personalization
    8.1
    38 Ratings
    SAP Emarsys
    -
    Ratings
    Calendaring8.635 Ratings00 Ratings
    Event/webinar marketing7.627 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Bloomreach - The Agentic Platform for Personalization and SAP Emarsys
    Feature
    Bloomreach - The Agentic Platform for Personalization
    8.1
    33 Ratings
    SAP Emarsys
    -
    Ratings
    Social sharing and campaigns7.828 Ratings00 Ratings
    Social profile integration8.420 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Bloomreach - The Agentic Platform for Personalization and SAP Emarsys
    Feature
    Bloomreach - The Agentic Platform for Personalization
    7.5
    56 Ratings
    SAP Emarsys
    6.9
    8 Ratings
    Dashboards7.456 Ratings7.78 Ratings
    Standard reports7.253 Ratings7.08 Ratings
    Custom reports8.053 Ratings6.07 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Bloomreach - The Agentic Platform for Personalization and SAP Emarsys
    Feature
    Bloomreach - The Agentic Platform for Personalization
    8.1
    84 Ratings
    SAP Emarsys
    7.0
    7 Ratings
    API7.879 Ratings7.07 Ratings
    Role-based workflow & approvals8.340 Ratings6.04 Ratings
    Customizability7.847 Ratings6.07 Ratings
    Integration with Salesforce.com7.26 Ratings7.04 Ratings
    Integration with Microsoft Dynamics CRM8.05 Ratings9.02 Ratings
    Integration with SugarCRM8.14 Ratings00 Ratings
    Third-party software integrations8.428 Ratings00 Ratings
    User Ratings
    Bloomreach - The Agentic Platform for PersonalizationSAP Emarsys
    Likelihood to Recommend
    9.8
    (147 ratings)
    7.7
    (10 ratings)
    Likelihood to Renew
    9.1
    (8 ratings)
    9.9
    (2 ratings)
    Usability
    8.6
    (54 ratings)
    -
    (0 ratings)
    Availability
    8.1
    (15 ratings)
    -
    (0 ratings)
    Performance
    7.4
    (14 ratings)
    -
    (0 ratings)
    Bloomreach Customer Support
    8.0
    (17 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (110 ratings)
    -
    (0 ratings)
    In-Person Training
    8.4
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.2
    (4 ratings)
    -
    (0 ratings)
    Configurability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    8.8
    (2 ratings)
    5.0
    (1 ratings)
    Product Scalability
    8.2
    (15 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.9
    (2 ratings)
    -
    (0 ratings)