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Bloomreach - The Agentic Platform for Personalization vs. Sugar Market

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bloomreach - The Agentic Platform for Personalization

    Score8.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    Bloomreach is presented as an agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses can use Bloomreach to create experiences that drive growth and loyalty. Bloomreach states that they currently drive personalization for 1,400+…N/A

    Sugar Market

    Score2.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sugar Market (formerly Salesfusion) is a marketing automation solution built to work for the user. With a curated toolset that includes intuitive campaign builders, automations and reporting, the vendor says they focus on what matters most to marketers -- streamlining campaign creation, understanding engagement, improving conversion, and driving more revenue. Salesfusion was acquired by SugarCRM May 2019.

    $750

    per month

    Pricing
    Bloomreach - The Agentic Platform for PersonalizationSugar Market
    Editions & Modules
    No answers on this topic
    Core
    $1,000
    Database size
    Offerings
    Pricing Offerings
    Bloomreach - The Agentic Platform for PersonalizationSugar Market
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredRequired
    Additional DetailsBloomreach pricing is quote-based. Bloomreach pricing is customized to the number of customers served, product catalog size, and the number of events executed – such as how many emails or SMS messages are sent.Prices listed are monthly subscription rates. Our packages include live support and training. Additional charges apply for contact databases above 10k, dedicated IPs, CRM integration and sandboxes. Please complete the form on our site to request a quote based on your specific needs.
    More Pricing Information
    Community Pulse
    Bloomreach - The Agentic Platform for PersonalizationSugar Market
    Considered Both Products
    Bloomreach
    Chose Bloomreach - The Agentic Platform for Personalization
    Bloomreach Commerce Experience Cloud is a great tool if you're in the B2C business and has a lot of different functionality to target a bigger database.
    Incentivized
    SugarCRM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Bloomreach - The Agentic Platform for PersonalizationSugar Market
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Bloomreach - The Agentic Platform for Personalization and Sugar Market
    Feature
    Bloomreach - The Agentic Platform for Personalization
    7.9
    56 Ratings
    Sugar Market
    4.4
    4 Ratings
    WYSIWYG email editor8.651 Ratings3.03 Ratings
    Dynamic content7.852 Ratings5.03 Ratings
    Ability to test dynamic content7.951 Ratings4.02 Ratings
    Landing pages6.425 Ratings6.03 Ratings
    A/B testing7.954 Ratings4.03 Ratings
    Mobile optimization8.345 Ratings1.03 Ratings
    Email deliverability reporting7.755 Ratings7.04 Ratings
    List management8.044 Ratings4.04 Ratings
    Triggered drip sequences8.638 Ratings6.03 Ratings
    Lead Management
    Comparison of Lead Management features of Bloomreach - The Agentic Platform for Personalization and Sugar Market
    Feature
    Bloomreach - The Agentic Platform for Personalization
    8.3
    43 Ratings
    Sugar Market
    5.3
    4 Ratings
    Lead nurturing automation8.936 Ratings6.04 Ratings
    Lead scoring and grading8.337 Ratings4.04 Ratings
    Data quality management7.440 Ratings5.04 Ratings
    Automated sales alerts and tasks8.719 Ratings6.03 Ratings
    Campaign Management
    Comparison of Campaign Management features of Bloomreach - The Agentic Platform for Personalization and Sugar Market
    Feature
    Bloomreach - The Agentic Platform for Personalization
    8.1
    38 Ratings
    Sugar Market
    6.5
    3 Ratings
    Calendaring8.535 Ratings6.03 Ratings
    Event/webinar marketing7.627 Ratings7.02 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Bloomreach - The Agentic Platform for Personalization and Sugar Market
    Feature
    Bloomreach - The Agentic Platform for Personalization
    8.1
    33 Ratings
    Sugar Market
    8.2
    1 Ratings
    Social sharing and campaigns7.828 Ratings8.21 Ratings
    Social profile integration8.320 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Bloomreach - The Agentic Platform for Personalization and Sugar Market
    Feature
    Bloomreach - The Agentic Platform for Personalization
    7.5
    56 Ratings
    Sugar Market
    2.3
    4 Ratings
    Dashboards7.356 Ratings5.04 Ratings
    Standard reports7.153 Ratings1.04 Ratings
    Custom reports8.053 Ratings1.04 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Bloomreach - The Agentic Platform for Personalization and Sugar Market
    Feature
    Bloomreach - The Agentic Platform for Personalization
    8.1
    84 Ratings
    Sugar Market
    4.8
    4 Ratings
    API7.879 Ratings5.02 Ratings
    Role-based workflow & approvals8.340 Ratings6.02 Ratings
    Customizability7.847 Ratings3.02 Ratings
    Integration with Salesforce.com7.26 Ratings9.22 Ratings
    Integration with Microsoft Dynamics CRM8.05 Ratings1.01 Ratings
    Integration with SugarCRM8.14 Ratings00 Ratings
    Third-party software integrations8.428 Ratings00 Ratings
    User Ratings
    Bloomreach - The Agentic Platform for PersonalizationSugar Market
    Likelihood to Recommend
    9.8
    (147 ratings)
    3.0
    (7 ratings)
    Likelihood to Renew
    9.1
    (8 ratings)
    10.0
    (3 ratings)
    Usability
    8.6
    (54 ratings)
    -
    (0 ratings)
    Availability
    8.1
    (15 ratings)
    -
    (0 ratings)
    Performance
    7.4
    (14 ratings)
    -
    (0 ratings)
    Bloomreach Customer Support
    8.0
    (17 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (110 ratings)
    8.2
    (1 ratings)
    In-Person Training
    8.4
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.2
    (4 ratings)
    -
    (0 ratings)
    Configurability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    8.8
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (15 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.9
    (2 ratings)
    -
    (0 ratings)