Synthetic Monitoring from Blue Triangle is a solution designed to ensure a site is up and running on all devices to catch issues before customers do.
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Cisco ThousandEyes
Score 8.9 out of 10
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Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time.
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Pricing
Blue Triangle
Cisco ThousandEyes
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Blue Triangle
Cisco ThousandEyes
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
Optional
Additional Details
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More Pricing Information
Community Pulse
Blue Triangle
Cisco ThousandEyes
Considered Both Products
Blue Triangle
Verified User
Anonymous
Chose Blue Triangle
Using the Blue Triangle will help you figure out which parts of your website are getting the most traffic and where you might be able to make some tweaks. Visitors and potential customers feel safe and secure because of the security measures in place. Using Blue Triangle, I'm …
When compared to HeadSpin, Blue Triangle was a lot more flexible and easy to use when it came to controlling and analyzing our website's performance. Among the many tools that have made our engineering software suite better and resulted in more income for our organization are …
It is a similar product to Cisco ThousandEyes. Both solutions give good network monitoring and traffic analysis. But Cisco ThousandEyes works better with Cisco devices and has real-time alerts that are very useful. It also helps to see network problems faster and make …
This technology helps us and our customers understand the value and importance of our business. Not only for our business but also for Cisco business. We are developing a lot of apps in .net so we will like to have support for that in Cisco products that we and our customers …
We did briefly look into DynaTrace, but it was too much product for what we needed though and was much more expensive then just adding the licensing to our Cisco existing licenses.
Juniper RPM offers device config level sla testing in the service stream layer. Whilst this is good and is monitorable via snmp, the config can be fiddly and needs a Juniper device at the other end as a reply point
Cisco ThousandEyes has a great "macro" view and gui allowing easy to understand metrics. It also makes it easy to run synthetic application tests to measure reachability between two endpoints.
Kentik Synthetics is a newer competitor of Cisco ThousandEyes. Both do very similar things but Cisco ThousandEyes currently is the more mature platform. However, the pricing of Synthetics is very attractive. It does not have the robustness of Cisco ThousandEyes or the …
Connected directly to the switch. Other vendors all seem to be add-ons. They claim they are different, but I don't know why I would go spend additional money for another product.
The assistance and information caught are astounding, however, the client care given by the Blue Triangle group is top-notch. They cause us to feel like the main client each time we talk, and they truly believe that we should succeed. The support team is continually checking your record and they continuously bring new ideas for potential improvement to our meetings.
As a service provider that is in multiple datacenters it's a great tool to use and leverage. Alot of smaller providers are only using NMS nodes that are hosted in their HQ or in spots that aren't where their content is hosted. Being able to run tests directly from your datacenters (between them or to the content provider itself) gives more accurate results. The downside is if you have no server infrastructure you'll have to install servers/machines to utilize it.
Allows me to visually see the loading speeds of my website.
Allows me to inject ads based on customers browsing habits.
Most importantly Blue Triangle provides a high level or security regarding credit card skimming which seems to becoming more and more rampant as time progresses.
Agent to Agent testing. Full round trip test. Have a customer using a Server Side API that is having an issue. Loan a Nuc, or have them install the ThousandEyes agent in their network. You'll find the issue guaranteed.
Device Layer vision - ability to see from the server, through the Firewall, switches Proxy and internet. Measure jitter, latency, response time, load time and see the path your packet takes.
Share your tests live. Provide the customer a link to a live test, they can see what you do, review your metrics and verify your tests. They can also use it as a tool to better their service. Build the trust and stickiness with your customers' most difficult users - the IT Operations team.
Validate your QOS and routes for VOIP, video conferences, and data traffic. Highly flexible and configurable complete with transaction-based testing, custom headers, calls and tools to mimic any scenario you need.
We have the product, we have a fair amount of wireless issues. You have to go through so many hoops, links and selections that I would think would've been impossible. Maybe if you have a specialized engineer, you would be able to use the thousandeyes product to troubleshoot a problem. But if I want to share with our knock, for example, would be very challenging because there is so many paths that you have to go and there is so many assumptions you have to do to actually find the root cause of the problem. What I would expect is maybe what they can do is implementing some AI today on this product to give some hints, "hey, this might be the problem because the data is there but it's difficult to find." We need an easier way to find how we can use the platform to point out where's the root cause of those problems.
We will definitely renew and maybe even extend our usage of ThousandEyes. We have been using ThousandEyes now for a couple of years and it has shown us major benefits. With the new options it offers for SD-WAN for us it is a no brainer to renew our current licenses
There is definitely a learning curve to ThousandEyes, but once you understand how the client deployment works and how to set up monitoring, things go pretty smoothly. I think the initial setting up of clients on endpoints can be a little tricky though.
You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
Our Cisco reps actually had someone teach us a few things about the functionality of ThousandEyes, and it helped a lot. The training was good and we had follow-up assistance as well when we had questions about the monitoring and reporting functions. Overall, we were satisfied with the training and support.
Our implementation was pretty straightforward, with some issues loading clients on endpoints. We didn't have any notable issues, and I don't really have any additional insights.
Using the Blue Triangle will help you figure out which parts of your website are getting the most traffic and where you might be able to make some tweaks. Visitors and potential customers feel safe and secure because of the security measures in place. Using Blue Triangle, I'm able to keep tabs on how many people are visiting my website and where they're going.
It is a similar product to Cisco ThousandEyes. Both solutions give good network monitoring and traffic analysis. But Cisco ThousandEyes works better with Cisco devices and has real-time alerts that are very useful. It also helps to see network problems faster and make troubleshooting easier. Cisco ThousandEyes is also better for checking SaaS and cloud apps like Azure, AWS, Webex, etc. It has endpoint agents that show network quality directly from user devices. The web interface is simple to use, so the learning curve is not too steep. Also, it has many monitoring points around the world, making it easy to check performance outside the company network.
I think this product would be infinitely scalable since it's all cloud hosted and can support thousands of endpoints if needed. We are only using it for a limited number of endpoints, so we never really considered scalability.
ThousandEyes has helped us quickly isolate issues on some high-profile (within the organization) incidents and whether the network (internally or on the Internet) is at fault. If it is, it becomes easier to see the "where" of the issues quicker so we can move onto what the issue is faster. In the case of non-network related issues, it helps us get the appropriate teams or individuals involved sooner.
