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BMC Helix Remedyforce vs. CAST AI

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BMC Helix Remedyforce

    Score8.7 out of 10
    N/ABMC Helix Remedyforce is a cloud-delivered SaaS solution for IT Helpdesk and Ticketing Management.

    $67.90

    per user/per month

    CAST AI

    Score5 out of 10
    N/ACAST AI combines AI-driven cloud cost monitoring, management and security insights for Kubernetes. The platform aims to cut the user's cloud bill in half, boost the power of DevOps 10X, and guarantee business continuity by preventing downtime.

    $0

    Pricing
    BMC Helix RemedyforceCAST AI
    Editions & Modules
    BMC Helix Remedyforce
    $67.90
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BMC Helix RemedyforceCAST AI
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    BMC Helix RemedyforceCAST AI
    Incident and problem management
    Comparison of Incident and problem management features of BMC Helix Remedyforce and CAST AI
    Feature
    BMC Helix Remedyforce
    7.7
    7 Ratings
    CAST AI
    -
    Ratings
    Organize and prioritize service tickets9.07 Ratings00 Ratings
    Expert directory6.05 Ratings00 Ratings
    Service restoration9.07 Ratings00 Ratings
    Self-service tools7.95 Ratings00 Ratings
    Subscription-based notifications6.06 Ratings00 Ratings
    ITSM collaboration and documentation8.07 Ratings00 Ratings
    ITSM reports and dashboards8.07 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of BMC Helix Remedyforce and CAST AI
    Feature
    BMC Helix Remedyforce
    8.0
    7 Ratings
    CAST AI
    -
    Ratings
    Configuration mangement9.07 Ratings00 Ratings
    Asset management dashboard9.05 Ratings00 Ratings
    Policy and contract enforcement6.03 Ratings00 Ratings
    Change management
    Comparison of Change management features of BMC Helix Remedyforce and CAST AI
    Feature
    BMC Helix Remedyforce
    9.0
    7 Ratings
    CAST AI
    -
    Ratings
    Change requests repository9.07 Ratings00 Ratings
    Change calendar9.07 Ratings00 Ratings
    Service-level management9.07 Ratings00 Ratings
    User Ratings
    BMC Helix RemedyforceCAST AI
    Likelihood to Recommend
    9.0
    (12 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    7.5
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    -
    (0 ratings)