| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BMC Helix Remedyforce | Score8.7 out of 10 | N/A | BMC Helix Remedyforce is a cloud-delivered SaaS solution for IT Helpdesk and Ticketing Management. | $67.90 per user/per month |
 IBM Maximo Application Suite | Score8.4 out of 10 | N/A | IBM Maximo Application Suite is an enterprise asset management (EAM) platform. | N/A |
| BMC Helix Remedyforce | IBM Maximo Application Suite | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| BMC Helix Remedyforce | IBM Maximo Application Suite | |
|---|---|---|
| Considered Both Products | No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| BMC Helix Remedyforce | IBM Maximo Application Suite | |||||||||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| BMC Helix Remedyforce | IBM Maximo Application Suite | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 7.7 |
| Likelihood to Renew | 7.5 | 8.0 |
| Usability | - | 7.9 |
| Support Rating | 8.0 | 7.2 |
| Implementation Rating | 7.0 | 7.3 |