BMC Helix Remedyforce vs. iSupport
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BMC Helix Remedyforce | Score8.7 out of 10 | N/A | BMC Helix Remedyforce is a cloud-delivered SaaS solution for IT Helpdesk and Ticketing Management. | $67.90 per user/per month |
 iSupport | Score5.1 out of 10 | N/A | iSupport is the ITIL / ITSM flagship product from the long-established company of the same name in Washington state. | N/A |
| BMC Helix Remedyforce | iSupport | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| BMC Helix Remedyforce | iSupport | |||||||||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| BMC Helix Remedyforce | iSupport | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.0 |
| Likelihood to Renew | 7.5 | - |
| Support Rating | 8.0 | - |
| Implementation Rating | 7.0 | - |