BMC Helix Remedyforce vs. LogMeIn Resolve
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BMC Helix Remedyforce | Score8.7 out of 10 | N/A | BMC Helix Remedyforce is a cloud-delivered SaaS solution for IT Helpdesk and Ticketing Management. | $67.90 per user/per month |
 LogMeIn Resolve | Score8.1 out of 10 | N/A | LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management. | $29 per month |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20% | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| BMC Helix Remedyforce | LogMeIn Resolve | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 7.4 |
| Likelihood to Renew | 7.5 | 9.0 |
| Usability | - | 7.7 |
| Availability | - | 8.9 |
| Performance | - | 9.0 |
| Support Rating | 8.0 | 8.7 |
| Implementation Rating | 7.0 | 9.1 |