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BMC Helix Remedyforce vs. NinjaOne

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BMC Helix Remedyforce

    Score8.7 out of 10
    N/ABMC Helix Remedyforce is a cloud-delivered SaaS solution for IT Helpdesk and Ticketing Management.

    $67.90

    per user/per month

    NinjaOne

    Score9 out of 10
    N/ANinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
    Pricing
    BMC Helix RemedyforceNinjaOne
    Editions & Modules
    BMC Helix Remedyforce
    $67.90
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BMC Helix RemedyforceNinjaOne
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
    More Pricing Information
    Features
    BMC Helix RemedyforceNinjaOne
    Incident and problem management
    Comparison of Incident and problem management features of BMC Helix Remedyforce and NinjaOne
    Feature
    BMC Helix Remedyforce
    7.7
    7 Ratings
    NinjaOne
    -
    Ratings
    Organize and prioritize service tickets9.07 Ratings00 Ratings
    Expert directory6.05 Ratings00 Ratings
    Service restoration9.07 Ratings00 Ratings
    Self-service tools7.95 Ratings00 Ratings
    Subscription-based notifications6.06 Ratings00 Ratings
    ITSM collaboration and documentation8.07 Ratings00 Ratings
    ITSM reports and dashboards8.07 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of BMC Helix Remedyforce and NinjaOne
    Feature
    BMC Helix Remedyforce
    8.0
    7 Ratings
    NinjaOne
    -
    Ratings
    Configuration mangement9.07 Ratings00 Ratings
    Asset management dashboard9.05 Ratings00 Ratings
    Policy and contract enforcement6.03 Ratings00 Ratings
    Change management
    Comparison of Change management features of BMC Helix Remedyforce and NinjaOne
    Feature
    BMC Helix Remedyforce
    9.0
    7 Ratings
    NinjaOne
    -
    Ratings
    Change requests repository9.07 Ratings00 Ratings
    Change calendar9.07 Ratings00 Ratings
    Service-level management9.07 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of BMC Helix Remedyforce and NinjaOne
    Feature
    BMC Helix Remedyforce
    -
    Ratings
    NinjaOne
    8.9
    41 Ratings
    Remote monitoring00 Ratings8.838 Ratings
    Network device monitoring00 Ratings7.536 Ratings
    Activity Monitoring00 Ratings8.424 Ratings
    Management Tasks
    Comparison of Management Tasks features of BMC Helix Remedyforce and NinjaOne
    Feature
    BMC Helix Remedyforce
    -
    Ratings
    NinjaOne
    8.6
    40 Ratings
    Patch Management00 Ratings8.939 Ratings
    Policy-based automation00 Ratings8.840 Ratings
    User Ratings
    BMC Helix RemedyforceNinjaOne
    Likelihood to Recommend
    9.0
    (12 ratings)
    9.4
    (47 ratings)
    Likelihood to Renew
    7.5
    (4 ratings)
    9.9
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.1
    (5 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    -
    (0 ratings)