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BMC Helix Remedyforce vs. Virima

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BMC Helix Remedyforce

    Score8.7 out of 10
    N/ABMC Helix Remedyforce is a cloud-delivered SaaS solution for IT Helpdesk and Ticketing Management.

    $67.90

    per user/per month

    Virima

    Score9.7 out of 10
    N/AVirima is a SaaS platform from Virima Technologies in Atlanta, that aims to solve the toughest IT Operations management and reporting challenges. With Virima’s automated Infrastructure Discovery, trustworthy CMDB, and Service Mapping visualizations, the vendor says IT staff will be ready to make informed decisions with fast-tracked insights.N/A
    Pricing
    BMC Helix RemedyforceVirima
    Editions & Modules
    BMC Helix Remedyforce
    $67.90
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BMC Helix RemedyforceVirima
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Features
    BMC Helix RemedyforceVirima
    Incident and problem management
    Comparison of Incident and problem management features of BMC Helix Remedyforce and Virima
    Feature
    BMC Helix Remedyforce
    7.7
    7 Ratings
    Virima
    -
    Ratings
    Organize and prioritize service tickets9.07 Ratings00 Ratings
    Expert directory6.05 Ratings00 Ratings
    Service restoration9.07 Ratings00 Ratings
    Self-service tools7.95 Ratings00 Ratings
    Subscription-based notifications6.06 Ratings00 Ratings
    ITSM collaboration and documentation8.07 Ratings00 Ratings
    ITSM reports and dashboards8.07 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of BMC Helix Remedyforce and Virima
    Feature
    BMC Helix Remedyforce
    8.0
    7 Ratings
    Virima
    -
    Ratings
    Configuration mangement9.07 Ratings00 Ratings
    Asset management dashboard9.05 Ratings00 Ratings
    Policy and contract enforcement6.03 Ratings00 Ratings
    Change management
    Comparison of Change management features of BMC Helix Remedyforce and Virima
    Feature
    BMC Helix Remedyforce
    9.0
    7 Ratings
    Virima
    -
    Ratings
    Change requests repository9.07 Ratings00 Ratings
    Change calendar9.07 Ratings00 Ratings
    Service-level management9.07 Ratings00 Ratings
    IT Asset Management
    Comparison of IT Asset Management features of BMC Helix Remedyforce and Virima
    Feature
    BMC Helix Remedyforce
    -
    Ratings
    Virima
    9.5
    4 Ratings
    Software and hardware inventory tracking00 Ratings9.74 Ratings
    License management00 Ratings9.74 Ratings
    Asset lifecycle monitoring00 Ratings9.44 Ratings
    Contract management00 Ratings9.44 Ratings
    Asset relationship management00 Ratings9.44 Ratings
    User Ratings
    BMC Helix RemedyforceVirima
    Likelihood to Recommend
    9.0
    (12 ratings)
    9.7
    (4 ratings)
    Likelihood to Renew
    7.5
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    -
    (0 ratings)