BoldSign, by Syncfusion® vs. Legalesign

BoldSign is perfect for the small business or startup that needs a legally-binding solution to digitally sign contracts/agreements between 2 parties or more. It's no frills and super easy to use, and requires no training to understand how to use. BoldSign is less appropriate for organisations that require complex integrations and automation capabilities for their digital signature solution.

Incentivized

Legalesign is well-suited for sending out documents to be signed, especially if multiple signatures are needed. Our sales team has had a lot of success utilizing Legalesign when sending contracts to potential clients. Additionally, it's a great option for organizations wanting to send out official offer letters to be signed. Legalesign is not well suited if you're looking for a long-term storage system for documents. I would recommend downloading your documents once they're signed and storing them within a secure system of your own.

Incentivized

• BoldSign was incredibly easy to pickup and start using. The UX was very intuitive and required no training or guidance.
• BoldSign's signed contracts repository is a very easy-to-access and navigate system to store and access all our signed documents.
• BoldSign customer support has always been incredibly responsive and helpful.

Incentivized

• Uploads are very easy as well as setting signature location
• Tracking who has reviewed and signed and whether you need to resend to get someone's attention is helpful
• Interface is nice and simple without being confusing which helps for not intimidating non Legalesign users

Incentivized

• It would be great if BoldSign saved my signature in my account to use each time
• It might be easier if you could select signature (or any heading for that matter) and click where you want it instead of dragging it to where you want it.
• It would be nice if completed document’s automatically saved to a selected folder for safe keeping.

• Archives - after a certain amount of time, documents are archived. It's difficult to determine when this happens. If you need to access an archived item, Legalesign says it will take 'several hours' to retrieve the document. I've waited up to 12 hours for a document to be pulled. This is inconveniently and a bit odd.
• The dashboard can be confusing - there is a timeline with your 'recent' documents, but I've never been able to determine how it shows documents. They're always out of order and some new, some old. It can be confusing.
• Overall, I've had issues with the internal timeline of this software. There are dropdown menus for choosing the dates of the documents you want to see (7 days, 30 days, last month, etc.), but I'm often missing documents and have to perform several searches for them. Other members of the team have had this issue, as well.
• Like the archive issue mentioned previously, there have been times when the platform has moved very slowly. Documents will often take time to load, even if they're just a 2-page Word document. This does not appear to be a connectivity issue.
• The dashboard itself can just be a bit confusing. There is a lot of information available, but the algorithm that determines what is displayed is strange, and it's hard to determine what you're seeing/why you're seeing it. There are settings you can play with, which has been helpful.
• Although it hasn't happened often, I have had candidates/new employees not recognize an email coming via Legalesign. Document emails look a bit like spam, so I've had candidates ignore them. As far as I know, these are not customizable. I ensure recipients know the email is coming.

Incentivized

Great product. Great price. Free for up to 25 signatures for one persons account. Having a group using it under one account is even a great price. Much cheaper than all the alternatives out there and does the same stuff the others do

Very straight forward to use and customers understand the service. No questions or need for me to explain. The free tier is amazing and has locked me in as a customer for when we're big enough to need the paid version.

Incentivized

No issues to date.

Incentivized

No issues with performance.

Incentivized

At the beginning I had a question so I emailed them. Response was super quick. Other then that I have not had to contact them for any help. System is easy to use

Very easy...I was able to start using it immediately.

Incentivized

The price-performance ratio is better with BoldSign. If I want to scale up to the next level and then go back, I can do it easily with BoldSign, unlike Adobe, for example. If you want to try another application, that's fine. They all do the same thing. In my experience, the ease of use, sourcing and functionality was perfect with BoldSign.

They are very similar. I think DocuSign has more use so sometimes I have to describe Legalesign as being "like DocuSign" but overall using Legalesign has been a very similar experience

Incentivized

Not sure as I don't have a need to scale.

Incentivized

• So far I have only used the free version
• I am sure that the paid version would be extremely beneficial if you did a bunch of contracts. I just started using the program, so not too many contracts yet. If I need to upgrade my subscription, the price will be well worth it.

• Legalesign saved us a lot of money in postage costs. Prior to e-signing documents, we would have to mail out a package and wait for them to sign the documents and send them back.
• Our document "return rate" went way up after moving to e-signatures. Its a lot easier for someone to e-sign a document on their PC/phone/tablet that it is to manually sign it and mail it back.

Incentivized