Penelope

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Penelope	Score6.7 out of 10	Mid-Size Companies (51-1,000 employees)	Bonterra’s Penelope is a configurable and secure case management system designed to help social good organizations save time for their staff, improve data quality and reporting, and better serve and connect with their participants.	$400 per year per user

Pricing

Penelope

Basic: $400
per year per user

Pricing Offerings
Penelope
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Required

Penelope software is priced on a Named Active Users model, with a minimum of 25 users. There’s also a one-time fee for implementation of the software, and our Tailored Services team is available to quote on additional services as required.

Community Pulse
Key User Insights
	Penelope
Considered Both Products	Social Solutions Shaeleen Power Support Services Coordinator at Haley Street Adult Services Centre (Non-profit Organization Management, 11-50 employees) Chose Penelope We have used a database from one of our sister agencies in the past but it was not catered to our specific needs and services the way Penelope is. We were able to create our own personalized database with only information pertinent to our organization in particular as opposed … Incentivized Helpful? Beverly Derouard Executive Director at Victim Services of Kenora & Area (Civic & Social Organization, 1-10 employees) Chose Penelope ICTechnology Nova Brain Database These were very small operations using Microsoft products. So, extremely limited in their abilities. Incentivized Helpful? Verified User Chose Penelope Penelope is more controlled, well designed, and easy to use. We like that Penelope has some structure to it while having a decent amount of opportunities to be configurable to our own specific needs. Our staff finds Penelope easy to navigate and enter their data into the system … Incentivized Helpful? Rich Nichols Executive Diector in Corporate at United Advocacy Group (Non-profit Organization Management, 11-50 employees) Chose Penelope While I'm not familiar with using many other systems, we did perform an exhaustive database search before choosing Penelope. We liked Penelope because while it wasn't the cheapest, it offers an abundance of features that aligned with our operation and seems the simplest to … Incentivized Helpful? Verified User Chose Penelope We looked at many different programs available and we felt that Penelope met our needs the best. It was also in the right price range for our organization. Penelope’s staff were also the nicest, most helpful of the sales staff that we talked with. We also had really liked … Incentivized Helpful? Verified User Chose Penelope I did not select Penelope by Social Solutions Incentivized Helpful? Karen McKinney Program Manager at York Region Rose of Sharon SErvices for Young Moms (Individual & Family Services, 11-50 employees) Chose Penelope Sorry, I don't remember the names of the systems Incentivized Helpful? Verified User Chose Penelope Creating our own database allowed us to fully customize it to meet our needs. The Xencia system allowed us to select from a plethora of choices to create/customize the system that worked best for us. Incentivized Helpful? Verified User Chose Penelope have note used anything else Incentivized Helpful? Adrienne Lewis Casemanager in Customer Service at Volunteers Of America (Non-profit Organization Management, 201-500 employees) Chose Penelope None. Incentivized Helpful? Verified User Chose Penelope Penelope is the only system that I have used. Incentivized Helpful? Verified User Chose Penelope I have used the HMIS (Homeless Management Information System) data base. I have not ever evaluated this particular data base. One thing different about it, we do not build our own profile, someone does it and it is the same for everyone that uses it. Also, they provide much … Incentivized Helpful? Verified User Chose Penelope Working at this particular job, this is the first time I have ever used Penelope and I have never used any other products by Social Solutions. Penelope, for me, is for a company that loves to be organized, who loves to save trees, and who needs things done in a timely manner. Incentivized Helpful? James Giordanella Program Manager at Volunteers of America (Mental Health Care, 11-50 employees) Chose Penelope Different use case scenarios. Penelope by Social Solutions is a better fit for case management and management of a nonprofit company as opposed to management of a private therapy office which is what I used therapy notes for. Penelope by Social Solutions would be recommended to … Incentivized Helpful? Erin Garzelli Case Manager at Volunteers of America Southeast (Non-profit Organization Management, 1001-5000 employees) Chose Penelope My last job at a law firm used Needles and, although it was user-friendly, it wasn’t as pleasing, aesthetically. I wouldn’t say I “selected” Penelope, as it was upper management who chose the program. However, both programs are equally viable options in an administrative arena. … Incentivized Helpful? Verified User Chose Penelope Therapy Helper was one I looked at 10 years ago, but none really since then. Came across Dr. First for e-rx but haven't used it in the hopes Penelope will integrate. Incentivized Helpful? Verified User Chose Penelope I have not reviewed any new software in detail. I have looked at new software in summary and was informed the cost was too high to pursue a change in applications at this time. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

User Ratings
	Penelope
Likelihood to Recommend	6.9 (32 ratings)
Likelihood to Renew	10.0 (2 ratings)
Usability	7.0 (1 ratings)
Support Rating	10.0 (1 ratings)
Implementation Rating	8.0 (1 ratings)

Penelope

Penelope

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