Bonterra Salsa vs. Kindful (discontinued, now part of Bloomerang)

Bonterra Salsa

Kindful (discontinued, now part of Bloomerang)

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Bonterra Salsa	Score 6.0 out of 10	Mid-Size Companies (51-1,000 employees)	Bonterra Salsa is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email, social, and online donation forms. Additional features include donor cultivation, donation processing of all gift types, direct mail, built in word processing, mail merge, powerful query tool, event/auction…	N/A
Kindful (discontinued, now part of Bloomerang)	Score 9.0 out of 10	N/A	Kindful was a nonprofit CRM that included fundraising tools, reporting, and analytics. It was acquired by Bloomerang in January, 2021 and is no longer sold, but its functionality is now offered by the Bloomerang CRM.	$119 per month

Pricing

Bonterra Salsa

Kindful (discontinued, now part of Bloomerang)

Editions & Modules

No answers on this topic

Standard: $119
per month
Standard: $239
per month
Standard: $349
per month
Standard: $459
per month
Standard: $579
per month
Standard: $699
per month

Offerings

Pricing Offerings
Bonterra Salsa	Kindful (discontinued, now part of Bloomerang)
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

—

All plans include: unlimited admin users, unlimited donation pages with peer-to-peer fundraising, built-in integrations, and automated reporting. Pricing also includes comprehensive web-based training upon signup and ongoing online support at no additional cost.

More Pricing Information

Community Pulse
	Bonterra Salsa	Kindful (discontinued, now part of Bloomerang)
Considered Both Products	Bonterra Salsa Verified User Anonymous Chose Bonterra Salsa Because Salsa Engage was part of the suite. Incentivized Helpful? AJ Austin Johnson Development Director Chose Bonterra Salsa Classy is about the same cost per month. Classy was really good at peer-to-peer and crowdfunding. Salsa encompasses many more facets of a nonprofit. With Classy, we also had to have an email company and manage our supporters in a different program. Now, we do all three of those … Incentivized Helpful? Doris Parker Executive Director Chose Bonterra Salsa It boiled down to Bloomerang and Salsa CRM. The only winning factor that Bloomerang had over Salsa was that it was cheaper, as in free, but would only for a short period of time as we have increased our donor base. Salsa CRM is actually very cost effective for our nonprofit. Incentivized Helpful? Verified User Anonymous Chose Bonterra Salsa I have reviewed Salsa Engage and perhaps after our transition has taken place it might be a viable option versus using Constant Contact for internal and external correspondence. Incentivized Helpful? Verified User Anonymous Chose Bonterra Salsa We switched from DonorPerfect to Salsa CRM. Salsa CRM was much more dynamic and better suited for a non-profit. DonorPerfect seemed a little dated and needed a bit of an overhaul in order to meet our specific needs. In the end, when we couldn't get all the capabilities we were … Incentivized Helpful? Verified User Anonymous Chose Bonterra Salsa We chose Salsa CRM prior to Bloomerang coming into existence. We chose Salsa CRM over the two products (etapestry wasn't part of Blackbaud at the time) due to costs, ease of use, and fitting into the needs we had within our own agency. We are happy with our choice and aren't … Incentivized Helpful? Kalyn Hoffman Program Manager Chose Bonterra Salsa We used to use several platforms for all of our needs and we found that it was nearly impossible to maintain accurate records that way, the inconsistency was inevitable. Salsa has really helped us solve that issue by creating a system (with a reasonable price tag) that talks to … Incentivized Helpful? Verified User Anonymous Chose Bonterra Salsa Salsa CRM is more flexible than Abila Fundraising 50. It is cloud based so that unlike locally installed Abila Fundraising 50 you can use it at the events and all donations at events are automatically entered. With Abila Fundraising 50 there was a clunky interface with Sage … Incentivized Helpful?	Kindful (discontinued, now part of Bloomerang) Verified User Anonymous Chose Kindful (discontinued, now part of Bloomerang) Kindful is cheaper than RE so we went with it. However, Kindful does not have as many features and is less robust than RE. Incentivized Helpful? DT Duane Thompson Product Development Lead Chose Kindful (discontinued, now part of Bloomerang) Because of the easy-to-use drag-and-drop function, teams do not have to call website design-proficient professionals to assist them since Populr also supports collaboration and entire teams can work together to come up with a beautifully designed website and one that is readable. Incentivized Helpful? BG Brett Gorney Executive Director Chose Kindful (discontinued, now part of Bloomerang) All similar services. I preferred Kindful because of the user interface and also because of a personal recommendation from another user. Incentivized Helpful? Verified User Anonymous Chose Kindful (discontinued, now part of Bloomerang) I did a search of over 10 different companies (not finding my notes on this now). Kindful was the perfect fit for our sized organization and they gave us the best rate and transition benefits. Incentivized Helpful? TW Toby J. Weiss Executive Director Chose Kindful (discontinued, now part of Bloomerang) Kindful is a one-stop-shop solution (whereas Salesforce and Dynamics require add-ons) Kindful is much more affordable than Virtuous, Salesforce, Microsoft when your team grows There are many more integrations available than with all competitors we evaluated Incentivized Helpful? BL Barbara L'Italien Bookkeeper Chose Kindful (discontinued, now part of Bloomerang) The cost alone for Breeze is $50 a month versus Kindful which is approx $330 a month. Add to Kindful the staff hours paid to work with the onboarding experience and mistakes, the investment was a high mistake. Incentivized Helpful? Verified User Anonymous Chose Kindful (discontinued, now part of Bloomerang) Raisers Edge has been in this field for much longer than the newcomer, Kindful. One advantage Rasers Edge has is the ability to store copies of correspondence letters among contacts within their database. With Kindful, you would need print copies and store in a file cabinet … Incentivized Helpful? Verified User Anonymous Chose Kindful (discontinued, now part of Bloomerang) KIndful stacks up well against the competition for a small organization with limited capacity. We selected Kindful initially because we thought its simplicity would allow us to have multiple users with various roles input data including donor contact. I've used a lot of … Incentivized Helpful? Verified User Anonymous Chose Kindful (discontinued, now part of Bloomerang) We never used NeonCRM. We have only researched them. At the time of subscription, we felt Kindful was the best direction for our organization. Incentivized Helpful? PP Patrick Palmer Director Of Development Chose Kindful (discontinued, now part of Bloomerang) We recently added HarnessApp to our software tools. Harness has a strong donor interface but not the backbone that Kindful has to offer. We find them a good match. I looked at dozens of other platforms that compare to Kindful but we always find ourselves sticking with Kindful … Incentivized Helpful? Verified User Anonymous Chose Kindful (discontinued, now part of Bloomerang) Kindful is like night and day compared to Neon. Neon is the dark ages in terms of interface and functionality and Kindful is the industrial revolution. Incentivized Helpful? Verified User Anonymous Chose Kindful (discontinued, now part of Bloomerang) Actually, since I have been here, we have only used Kindful. We discussed using another product at one time (I do not remember the name), but decided to continue with Kindful. I am glad we did. I have contacted them in the past when I have a problem figuring something out … Incentivized Helpful? TO Tara Owens Executive Director Chose Kindful (discontinued, now part of Bloomerang) The ease of use of Kindful was far and away better than LGL. While the free option for LGL was originally tempting, Kindful's dashboard, functionality, and ease of use made the transition almost a no brainer. We needed to make the investment in our ongoing growth, and it was … Incentivized Helpful? NS Nick Shoff Founder and Executive Director Chose Kindful (discontinued, now part of Bloomerang) Kindful was cheaper and had functions that better suited our needs. The donation pages and donor management were better than the competitors for the price. Incentivized Helpful? LP Leigh Phillips Director of Learning Chose Kindful (discontinued, now part of Bloomerang) Kindful blows Capsule out of the water as a donor management system. Kindful was built for nonprofit fundraising, where Capsule is better for sales. Incentivized Helpful? AB April Berg Co-Founder & Customer Experience Director Chose Kindful (discontinued, now part of Bloomerang) We had all of these connected at one time. Kindful still is the best in customer service, and the ease of use making sure what comes in real-time is placed where needed. Eventbrite is just an older connection, so we didn't have real-time data and it also created multiple … Incentivized Helpful? SH Shaelina Holmes Director of Development and Marketing Chose Kindful (discontinued, now part of Bloomerang) We also looked at DonorPerfect and Salesforce, and both were too expensive for our budget. Kindful was user-friendly and affordable. Breeze CHMS is what we switched from because it didn't meet all of our reporting needs, although it's great for a church without those needs. … Incentivized Helpful? Verified User Anonymous Chose Kindful (discontinued, now part of Bloomerang) Overall, Kindful is a way better CRM System than DonorSnap in part because the system is user-friendly, keeps good track of donor's data, donations and pledges, and integrates really well with many different apps (which DonorSnap lacks). Also, Kindful has different button … Incentivized Helpful?

Best Alternatives
	Bonterra Salsa	Kindful (discontinued, now part of Bloomerang)
Small Businesses	Bonterra Network for Good Score 9.6 out of 10	Bonterra Network for Good Score 9.6 out of 10
Medium-sized Companies	Bloomerang CRM Score 8.1 out of 10	Bloomerang CRM Score 8.1 out of 10
Enterprises	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Bonterra Salsa	Kindful (discontinued, now part of Bloomerang)
Likelihood to Recommend	3.0 (0 ratings)	9.0 (0 ratings)
Likelihood to Renew	10.0 (0 ratings)	- (0 ratings)
Usability	10.0 (0 ratings)	9.0 (0 ratings)
Support Rating	10.0 (0 ratings)	9.8 (0 ratings)

User Testimonials
	Bonterra Salsa	Kindful (discontinued, now part of Bloomerang)
Likelihood to Recommend	As I mentioned before, I was the decision maker for Salsa CRM. I worked in software prior to moving to nonprofit. I reviewed several software platforms. Salsa CRM was the most intuitive and met my needs as a whole. Incentivized Doris Parker Executive Director Read full review	If your primary goals are: the ability to accept online donations [best/easiest to use donation form I've seen], acknowledge donors, and keep constituent data in one location - and you're willing to look for integrated solutions for other specific uses based on your needs - Kindful is for you. Bonus: Pricing for Kindful makes it easy to find the budget for other integrated solutions... because even if it doesn't do it all - it is still really inexpensive for what it does accomplish. Incentivized Amanda Mulder Development Director Read full review
Pros	Managing donations - Salsa helps keep track of the donations coming in whether they are a one-time donation or a series of donations. Automatic email series (set it up once and it will run without you once you initiate the trigger point.) This software also allows you to set up roles within the company for controlling access to things like donations and data entry. Incentivized Verified User Anonymous Read full review	Campaign pages are easy to set up and donor information is captured for use in managing these donors long term. Kindful syncs with a number of useful and applicable apps such as Eventbrite which reduces the amount of time we need to spend on administration. Incentivized Verified User Anonymous Read full review
Cons	With the constant updates comes challenges. Often times, with an update comes several small bugs that Salsa has to work to fix. I believe their customer support works from home so it is challenging to get a concrete answer on the first phone call. It often takes several follow ups. The implementation was a bit rocky but customer service worked with us a lot and we got through it! We were moving from google drive and several other platforms for ticket sales, emails, etc. so we didn't have any experience with this. It eventually all worked out and the Salsa team really stepped up to accommodate our needs. Incentivized Kalyn Hoffman Program Manager Read full review	Program Management - the system is still evolving which is great, but it currently does not fill every single program management and event management need that we have. Mail sync - Kindful no longer syncs with Gmail, which is a big issue with tracking emails and attaching those interactions to specific people. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	It suits all of our needs. Incentivized Verified User Anonymous Read full review	No answers on this topic
Usability	You do not have to be a tech-savvy person to be able to use the CRM. Reporting is easy to do. Incentivized Verified User Anonymous Read full review	From operations, support, and donor management, Kindful's UX and UI are top-notch. Incentivized Omar Rizvi Founder and CEO Read full review
Support Rating	Their tech support is very good and I am very pleased with it. They speak in non-techie lingo for my non-techie staff just as easily as they speak techie to me (a techie). I appreciate their quick turn around in time to answer our questions and the follow up to make sure their answer(s) helped. Incentivized Verified User Anonymous Read full review	I have not utilized the support for Kindful very often but the one time I have was fantastic. It was quick, courteous and thorough. Kindful consistently offers Webinars that outline the best way to utilize their product and get the most out of it. I think Kindful does a pretty solid job with support. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Classy is about the same cost per month. Classy was really good at peer-to-peer and crowdfunding. Salsa encompasses many more facets of a nonprofit. With Classy, we also had to have an email company and manage our supporters in a different program. Now, we do all three of those things together. Although Mailchimp is pretty straight forward and nice to use, I prefer the email capabilities of Salsa. I think this is because Mailchimp didn't have direct access to all the donor information and we had to use Zapier to communicate between our donor information and Mailchimp. Now, Salsa has some clever tools that allow you to both automate and manually send out emails. Incentivized AJ Austin Johnson Development Director Read full review	Kindful is a one-stop-shop solution (whereas Salesforce and Dynamics require add-ons) Kindful is much more affordable than Virtuous, Salesforce, Microsoft when your team grows There are many more integrations available than with all competitors we evaluated Incentivized Toby J. Weiss Executive Director Read full review
Return on Investment	Upon using Salsa, our financial records are much easier to review and compare over time Salsa allows Foundation staff to quickly look up donor records and identify what steps need to be taken to cultivate and steward them better Incentivized Verified User Anonymous Read full review	Kindful's customer service team has saved us a lot of time and effort by being extremely helpful. I can't speak highly enough about the customer service they offer. We spend a lot of time cleaning our data base. I wish Kindful had a cleaner integration process. Incentivized Patrick Palmer Director Of Development Read full review
ScreenShots	Bonterra Salsa Screenshots	Kindful (discontinued, now part of Bloomerang) Screenshots