Bookafy vs. Chili Piper

Bookafy works great to send potential clients your available times for meetings. They can schedule the meetings in less than 1 minute. They get an email notification confirming the appointment and later on, a text message with reminders, just before the event.

Incentivized

It is very well suited for anyone looking for a scheduling tool that integrates directly with Salesforce and/or Marketo, or other marketing automation platforms. Especially if you need to route to teams based on different regions or other criteria.There are other simpler scheduling tools out there, but this makes routing and tracking on the back end much easier with the best integration with other tools.

• Appointment reminders.
• Scheduling.
• Agenda and Calendar views for organization.
• Integrations.

Incentivized

• The Google Calendar integration is seamless, a unique zoom link is also automatically created when a meeting is booked on my calendar.
• The booking link is simple for my prospects and customers to find time on my calendar.
• The chrome plug in is useful to use no matter what tab or page im sitting on.

• It can be difficult with the back and forth of rescheduling meetings
• You have to remember to manually block off time on your calendar
• The calendar tab can be confusing at times

Incentivized

• The ux interface could be easier to navigate for admins
• The set up or meeting types could be more intuitive, as an admin I have had to help our reps set this up a lot as they have gotten confused
• Chili Piper can have certain words they use like booker assignee which could be better defined in the onboarding process for reps

Incentivized

• Support was very responsive during our integration phase, and after that too.
• They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.

Incentivized

The main decision for Bookafy was influenced by the lifetime deal and Zoom integration. Bookafy doesn't embed as well as Calendly. It also doesn't have the ability to set up hidden meetings. MeetFox is all through a browser which is convenient for that not tech savvy but it lacked security features. Calendly feels more intuitive and easier to set up. I didn't want to keep paying monthly.

Incentivized

I've used Drift and Salesloft scheduling tools. They all connect to google calendars, but Chili Piper is the only that I'm aware of that can insert time suggestions without actually blocking the time off as well as Round Robin assignment of meetings. Chili Piper has been the easiest to use as a sales rep.

Incentivized

• On time meetings.
• Some configuration was somewhat confusing.
• Allow me to send people my personalized link.

• More qualified opps
• Increased efficiency. Much less time spent trying to line up availability etc. No more back and forth email chains trying to find times to meet.
• Increased transparency. All meetings and Chili Piper events are logged directly in Salesforce for us.