Booker vs. Doodle

Booker is very user friendly with videos to help our staff who are setting up schedules. It has very robust features that our school district didn't really need when we piloted it. It has a great option for widgets to be added to websites, whether district or school site. We find that the more widgets are available, the more appreciative our parents are. This is definitely a product that is used in the business world and not in the school district world so it doesn't really have the personalization we need as a school district or a school sites. Should the site change its potential customers, it would be a great fit for us because scheduling is very challenging in a large school district, be it at the district level or at individual school sites

Incentivized

Doodle is great when you need to coordinate dates among a group and don't want to send a bunch of group emails or texts. It allows a number of dates to be proposed and the group can easily see those dates that are most preferred. If you need to do something more complex than that it may not be your tool.

Incentivized

• Booker is great for customer management. You can easily add customers with numerous areas to put additional information for them. With the addition of Frederick, sending out Birthday emails and contacting them via email is a breeze.
• I have found Booker to be extremely easy to teach new hires how to use. Because it is so visual, I find that anyone can pick up the basics of how to use this software very quickly.
• Booker makes it extremely easy for a company with multiple locations to be able to toggle between those locations.
• Frederick has been a great addition!

Incentivized

• Doodle approaches this problem different than most other scheduling platforms I've looked at (and I've looked at most of them). Doodle allows the person who is making their calendar available for scheduling to make the final decision on the meeting in contrast to other platforms that typically do it the other way around. Both can be beneficial depending on preference
• I love that Doodle allows for proposing multiple times, which is a feature I've yet to find on other scheduling platforms (and I've looked at/tried a lot of them)
• Doodle makes the scheduling process very simple even for someone who's never used it before

Incentivized

• Having multiple salons, somehow seeing clients' history from another location easier than having to open the other location's data
• Perhaps link telephone calls to Booker so software can recognize the client and open their profile. I know this is a long shot but ....
• Marketing tools tha integrate to the software

Incentivized

• I would appreciate a more intuitive add-on within Google Calendar so we can schedule meetings directly in there.
• I think missing functionality might be adding sliders, photos, and colors to the polls to make it look really beautiful.
• I find the options on the poll settings are a bit confusing. It could be elaborated on more or have tooltips to explain the options better.

Incentivized

Because I'm so familiar with it. I'll definitely reconsider.

Incentivized

Easy to use and basically free.

Incentivized

I think Booker is very simple for people who are trying to run a gym of about 200 or less clients with minimal apparel/product.

Incentivized

Very simple journey with the few important questions/fields

Incentivized

There is usually a long wait when calling customer service but I now use the messaging option and my questions are answered very quickly. Booker has helped me with situations I thought were out of their range. If it wasn't for Booker support I would be very lost and confused.

Incentivized

Doodle has customer service support available as needed, but honestly, it is so easy to use that I have rarely had to seek support. They are always a click away and responsive to resolving any need or to clarify the next best step to using Doodle to meet my needs.

Incentivized

As far as I know, implementing Booker into our business was fairly easy.

Incentivized

AccuPOS did not have a scheduling module or gift certificate management module when we switched and those were critical needs at the time. For such a small module, AccuPOS did a fantastic job directly and concisely bridging daily activity to QuickBooks.

Incentivized

Doodle is more customizable and I love the animation aspect. It is missing the engagement piece, but again I am new to it so there may be features in Doodle that I haven't discovered yet.

Incentivized

• Being able to book appointments as well as process payments securely is definitely a positive.
• The time employees have to spend to process a transaction is a negative.
• The time spent on trying to find the report you are looking for is a negative.
• Employees have a difficult time resolving any error or possible error in Booker because reporting is difficult to understand.

Incentivized

• Doodle saves so much time. Time is valuable, and it cuts the time involved with scheduling in half.
• Doodle connects our team across campus. Even if we don't see each other, we can still check in and plan a meeting.
• Doodle doesn't always work well with our campus network, which can be annoying.

Incentivized