BookSteam vs. LIBSYS 10

To schedule single contact (like a welcome or monitoring call) and highlight other services like a specific one-off webinar or recordings to watch. To provide more regular scheduling like a series of calls/classes.

Incentivized

• Syncing BookSteam schedule with my iPad calendar. Whenever appointments is made online, it shows up in my iCal.
• Payment integration. We set it up so when clients schedule appointments online, they are required to leave a deposit, otherwise they can't book. This cuts down on clients who are not serious about showing up.
• SMS reminders. Clients receive automated sms reminders which almost eliminated no shows.

• Might be a more complex tool - needs its learning curve
• The possibility to use it as a way to provide classes or webinars in series may be a bit complicated

Incentivized

I tried to use few other scheduling systems before but I always thought they were somewhat incomplete, something was always missing, from design point of view to missing features. For me it's always about ease of use and how everything is organized. I can say that BookSteam got it all figured out and I recommend it

• Customers are happy as they can book themselves online any time.
• Our staff is happy as they have their own access.