TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BotSailor

    Score4 out of 10
    N/ABotSailor is a chatbot builder for WhatsApp, Facebook Messenger, Instagram DM, and Telegram, and it's free for up to 1,000 subscribers. It's not just a chatbot builder; it's a chatbot marketing software with Live Chat. BotSailor can be used to broadcast unlimited WhatsApp messages for promotions, newsletters, or any kind of business communication. It offers a chat widget that can be used on websites to grow subscribers and provide instant replies to customer queries. User…

    $0

    1,000 Subscribers

    Nextiva

    Score8.1 out of 10
    N/ANextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together.

    $25

    per month per user

    Pricing
    BotSailorNextiva
    Editions & Modules
    No answers on this topic
    Digital
    $25
    per month per user
    Core
    $30
    per month per user
    Engage
    $50.00
    per month per user
    Power Suite
    $75
    per month per user
    Offerings
    Pricing Offerings
    BotSailorNextiva
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    BotSailorNextiva
    Cloud PBX
    Comparison of Cloud PBX features of BotSailor and Nextiva
    Feature
    BotSailor
    -
    Ratings
    Nextiva
    9.2
    215 Ratings
    Hosted PBX00 Ratings9.496 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings9.4116 Ratings
    User templates00 Ratings9.0133 Ratings
    Call reports00 Ratings9.3180 Ratings
    Directory of employee names00 Ratings9.3176 Ratings
    Call Management
    Comparison of Call Management features of BotSailor and Nextiva
    Feature
    BotSailor
    -
    Ratings
    Nextiva
    9.3
    235 Ratings
    Answering rules00 Ratings9.4211 Ratings
    Call recording00 Ratings9.2179 Ratings
    Call park00 Ratings9.2167 Ratings
    Call screening00 Ratings9.3171 Ratings
    Message alerts00 Ratings9.3209 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of BotSailor and Nextiva
    Feature
    BotSailor
    -
    Ratings
    Nextiva
    8.8
    160 Ratings
    Video conferencing00 Ratings8.778 Ratings
    Audio conferencing00 Ratings9.3140 Ratings
    Video screen sharing00 Ratings8.666 Ratings
    Instant messaging00 Ratings8.8108 Ratings
    Mobile apps
    Comparison of Mobile apps features of BotSailor and Nextiva
    Feature
    BotSailor
    -
    Ratings
    Nextiva
    9.0
    201 Ratings
    Mobile app for iOS00 Ratings9.1172 Ratings
    Mobile app for Android00 Ratings8.9140 Ratings
    User Ratings
    BotSailorNextiva
    Likelihood to Recommend
    -
    (0 ratings)
    8.8
    (251 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.2
    (7 ratings)
    Usability
    -
    (0 ratings)
    8.9
    (7 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (8 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.3
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)