BoxOffice vs. OpenText Documentum

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BoxOffice
Score 6.0 out of 10
N/A
Exela Technologies headquartered in Texas offers BoxOffice, a cloud-based Enterprise Information Management System featuring templated workflows, an ocr engine, role-based access and permissions, and other features.N/A
OpenText Documentum
Score 8.4 out of 10
N/A
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
Pricing
BoxOfficeOpenText Documentum
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BoxOfficeOpenText Documentum
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
BoxOfficeOpenText Documentum
Considered Both Products
BoxOffice
Chose BoxOffice
Citrix ShareFile is compared to BoxOffice in real-time document management, the use of artificial intelligence is also basic since it gives the application greater agility, while BoxOffice has a greater use of AI. it puts it ahead of Citrix ShareFile, also BoxOffice is more …
OpenText Documentum
Chose OpenText Documentum
Sharepoint and others are a bit late to the party -- they have some nice features, but are leaders in the suite spot areas that we found OpenText helping us with.
Chose OpenText Documentum
At the time it was purchased it was one of the best, most robust solutions available on the market.
Chose OpenText Documentum
Features and underlying technology and development roadmap are much better for both Docushare and Confluence. OpenText product was preselected when I came into the implementation of the project. It should not have been.
Chose OpenText Documentum
Subjective but here's how I see it:
Heavy duty (in order of how much they can do and how much they can handle): 1)Documentum, 2)FileNet 3)OpenText
Middle duty: 1)WCC-WebCenter Content, 2)Alfresco, 3)M-Files (3rd b/c it is Windows only), 4)Nuxeo (only b/c of its newish approach …
Chose OpenText Documentum
We have evaluated IBM Filenet, Alfresco and Oracle WCM. Documentum has a very strong business process management system, security and scalability. It's not just a web content management system, it's an enterprise content management system with very good capabilities for …
Chose OpenText Documentum
We selected EMC Documentum because of its robustness and scalability.
Chose OpenText Documentum
While Livelink has many more modules out of the box and provide some more functionality which can be applied to document lifecycle without writing any customizations, from the support perspective Documentum is much cheaper to support and it is much more stable than Opentext ECM …
Chose OpenText Documentum
There are numerous other products available including SharePoint, Stellent, FileNet, etc. Most offer many of the same solutions and modules that Documentum provides, however some, such as SharePoint, still have significant shortcomings when it comes to true, enterprise-level …
Chose OpenText Documentum
Robustness of Documentum is far better than SharePoint.
Features
BoxOfficeOpenText Documentum
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
BoxOffice
5.6
Ratings
35% below category average
OpenText Documentum
9.2
Ratings
14% above category average
Content capture & imaging6.00 Ratings10.00 Ratings
File sync, storage & archiving6.00 Ratings9.00 Ratings
Document management7.00 Ratings9.00 Ratings
Records management5.00 Ratings9.00 Ratings
Content search & retrieval7.00 Ratings9.00 Ratings
Enterprise content collaboration3.00 Ratings9.00 Ratings
Contract lifecycle management6.00 Ratings9.00 Ratings
Automated workflows7.00 Ratings9.00 Ratings
Artificial intelligence6.00 Ratings9.00 Ratings
Mobile support4.00 Ratings9.00 Ratings
Integration5.00 Ratings10.00 Ratings
Content publishing & creation00 Ratings9.00 Ratings
Security, risk management & information governance00 Ratings10.00 Ratings
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User Ratings
BoxOfficeOpenText Documentum
Likelihood to Recommend
8.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
7.0
(0 ratings)
Implementation Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
BoxOfficeOpenText Documentum
Likelihood to Recommend
In adding documents in real-time BoxOffice is adequate because it allows businesses to be more intelligent, also to summarize them, it helps us to make our businesses faster, and therefore we have more income, in the less adequate scenarios I consider that it is in the security given to our documents.
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What are the document volume, the throughput - currently and expected in year, 3 years etc.? Is the company doing content management on international level, where access from multiple locations is needed - then Documentum can be good investment. What ECM system will be used for - document storage, document lifecycle or retention? Or all of the above? - Documentum works very well if all 3 items are combined, yet for storage there must be cheaper and more easily adaptable solutions available.
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Pros
  • data management
  • workflows
  • Data Confidentiality
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  • It's good at integration with external systems through standard industry supported APIs, including but not limited to web services integration and file system integration.
  • Good support from major up and downstream technologies such as image capturing and back end ERP, Database, and HR.
  • Highly configurable.
  • Very fast searching capabilities.
  • Highly scalable.
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Cons
  • more accessible
  • more lenguajes
  • more support
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  • Expense. If Documentum costs less it would penetrate more markets. This is often the reason a lighter weight solution is chosen.
  • Web Publishing. Documentum is not a great solution for replacing CMSs like SiteCore or Drupal. Probably better as an archiving target for parallel publishing to both web and Documentum. Documentum is also not a web hosting solution like some other systems, it is possible to try and consume directly from the repository in real time but it is better to push web content out and consume from another platform.
  • Development. The price of broad functionality is complexity. Arguably, Documentum drank the kool-aid and tried to become like other enterprise solutions by adapting Java, Windows, etc. in the late '90s and it made them slower, more complex in design, and less stable. They recovered from that but it still requires developers with a few years of experience in Documentum to safely develop in Documentum. The issue is not knowing Java but knowing what to do or not do in an ECM system. This is even more important in regulated ECM/RM systems.
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Likelihood to Renew
No answers on this topic
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
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Support Rating
No answers on this topic
Support is better than with ECM, but could use some improvement.
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Alternatives Considered
Citrix ShareFile is compared to BoxOffice in real-time document management, the use of artificial intelligence is also basic since it gives the application greater agility, while BoxOffice has a greater use of AI. it puts it ahead of Citrix ShareFile, also BoxOffice is more commercial and accessible which makes companies choose it more.
Read full review
Subjective but here's how I see it: Heavy duty (in order of how much they can do and how much they can handle): 1)Documentum, 2)FileNet 3)OpenText Middle duty: 1)WCC-WebCenter Content, 2)Alfresco, 3)M-Files (3rd b/c it is Windows only), 4)Nuxeo (only b/c of its newish approach that may lead somewhere) Light duty: 1) BOX (not an ECM but it says it is), 2) EFSS (pick your poison, BOX is an enhanced EFSS), 3) CMSs (some have some ECM capability, none have much)
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Return on Investment
  • more fluid in business
  • more uptake
  • attract more customers
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  • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
  • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
  • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
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ScreenShots