BP Logix Process Director vs. IBM Blueworks Live

BP Logix Process Director is well suited for designing forms and publishing workflows that need to be triggered and when forms are submitted. It has good support for communicating data to and from external systems via web services or direct database calls

Incentivized

Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.

Incentivized

• Develop forms using Microsoft Word and Process Director plug-ins - start small then use predefined Custom Tasks, Knowledge Views, and samples to create extremely impressive results.
• Integration with Microsoft Active Directory, SQL Server databases and tables, Excel, etc. - Incredibly powerful! We've taken eforms to a new level by integrating SQL queries into controls and custom tasks and embedding the results into developed forms.
• Some of the forms can get pretty complicated with controls and custom tasks. If we can't find the answer to desired activities we'd like to incorporate, BP Logix support is just a phone call or email away. Their support is awesome and very responsive.

• Easy to create process diagrams quickly, while collaborating with others.
• Create linkages to sub-processes and other workflows.
• Track activities using metadata such as which IT systems are utilized.
• Use the glossary terms to find where different roles or systems are involved in processes throughout your org.

Incentivized

• Better support for archiving data.
• Better tools to monitor and suggest performance improvements that need to be made to make the software run faster.

Incentivized

• In particular, we have had problems with the availability of the service because the platform frequently crashed.
• Is not easy to pull some indicators.
• We would like to be able to see a different interface, long ago with the same.
• Payment process is not easy.

Incentivized

I have gotten great response for the very few times I needed support.

Incentivized

We initially went through an RFP process with desired and required outcomes and performance marks we were looking to achieve. At the time of evaluation, Process Director was really the only product we considered.

Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.

Incentivized

• I can only speak of the process I am responsible for, positive notes: the automated forms frees up our employees to do other work.
• The return rate of our self certification form has increased since we've gone electronic.

Incentivized

• It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
• Now, most things are automated; we can quickly know when a product will be in low stock.
• With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.

Incentivized