BP Logix Process Director vs. Integrify

BP Logix Process Director is well suited for designing forms and publishing workflows that need to be triggered and when forms are submitted. It has good support for communicating data to and from external systems via web services or direct database calls

Incentivized

It is great as a way to move from a manual paper process to something digital and more streamlined. There is a learning curve for users when it comes to developing a proper form and following/tracking the flow of information. Overall it is a great move, just be ready for some resistance.

Incentivized

• Develop forms using Microsoft Word and Process Director plug-ins - start small then use predefined Custom Tasks, Knowledge Views, and samples to create extremely impressive results.
• Integration with Microsoft Active Directory, SQL Server databases and tables, Excel, etc. - Incredibly powerful! We've taken eforms to a new level by integrating SQL queries into controls and custom tasks and embedding the results into developed forms.
• Some of the forms can get pretty complicated with controls and custom tasks. If we can't find the answer to desired activities we'd like to incorporate, BP Logix support is just a phone call or email away. Their support is awesome and very responsive.

• Easy to develop an intake form.
• Workflow diagram is simple to follow and make adjustments to.
• Dashboard is helpful in identifying bottlenecks in the process.

Incentivized

• Better support for archiving data.
• Better tools to monitor and suggest performance improvements that need to be made to make the software run faster.

Incentivized

• It's complicated. No, really. When you log in, you won't know much about what you're doing and you may only get about 10% of what the program is capable of. This is not a good thing as some will just give up before delving further into the program. If it is too complicated at the outset for someone who doesn't understand forms or how these kinds of programs work, you will not gain new clients unless you are there the moment they create an account. You can have someone reach out, but - in my experience - the decision to continue with a program or write it off is in the first ten minutes.
• When I first looked at it, printing larger flows was an issue. They have since addressed this, so the point of mentioning this is that (while they eventually looked back at the bigger picture) looking at large and small views would have been helpful.
• The people I consulted had issues with Javascript. There were ways to get around it, but these people did not have the time to spend on that and asked me to find another solution.

Incentivized

We initially went through an RFP process with desired and required outcomes and performance marks we were looking to achieve. At the time of evaluation, Process Director was really the only product we considered.

When it comes to workflow, you want something reliable. Something that covers all the bases. You don't get that with a lot of platforms because they want to be the "heart of the <insert name here> industry." Integrify is like a little blob of playdough. It is its own creature, sitting there in the middle, just malleable enough for you to stretch it to whichever department you want without it breaking. If you handle it badly, it will break and not work. But if you treat it right, and work with it, then it can become virtually anything for you.

Incentivized

• I can only speak of the process I am responsible for, positive notes: the automated forms frees up our employees to do other work.
• The return rate of our self certification form has increased since we've gone electronic.

Incentivized

• For the people I consulted - it helped them put more into the personal aspects of the business. While certain processes ran, they could keep an eye on the data, but were otherwise free to focus on the important aspects of the business. They were a marketing group. Their copywriter was able to be a copywriter instead of just filling out forms all day!
• It's adaptable. You can cross-pollinate any department with it, provided you know what you are doing. So, you are not getting a program for HR, and another for Marketing. Integrify can span the whole business. You can cut costs in focusing on one workflow product rather than a handful.
• It did have one negative impact on the place I consulted. Their tech-savvy person left in early 2019, and nobody else was able to use the program. Nor did they want to try when opening it up and trying to understand it. I was able to help out, but ultimately they were discouraged. I would recommend training multiple people if you use this product, and emphasize their support team!

Incentivized