Brainshark vs. Sales.Rocks

Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.

Incentivized

In customer prospecting through cold contact, "cold mailing" is a very cost-effective practice and is widely used in the U.S. market, particularly for selling saas software and high-cost business services. (In my case it is used for selling insurance policies). We generally find several saas (i.e., monthly paid) email contact generation software on the market, generally found on linkedin and freely accessible. But this is not enough, you need software for sending emails (additional cost) and it must be specific to cold mailing otherwise you end up in spam. And you need a CRM, not all cold mailing software has that! Additional cost is for paid email verification and you have to waste time uploading and downloading the excel files to be verified and derived from the verification... then adapt them to the cold mailing software... A yes, not all cold mailing software has email warmers and many do not warm all types of emails (instead Sales.Rocks warmed because of my emails from an unknown hosting that no system warmed...). But if you had one software that does everything in one platform without driving you crazy switching between them, especially if you have large volumes of emailing and with the ability to track everything, create email sequences based on funnel-like behaviors, schedule phone calls or maybe an initial linkedin message from your Sales.Rocks linked account ... well, Sales.Rocks is all of that, and with support that lets you know how serious the company is. It's an expensive product for a freelancer like me, but it's unique, and for a structured company it's simply beneficial and has a huge return.

Incentivized

• You can Track who watched and how many times your presentation was watched through their tracking service.
• Customer service is outstanding. They will walk you through any difficulties you encounter.
• They are always working and expanding the product to give me ways to engage with my audience

• International contact search
• Scheduling multiple conttato sequences based on the prospect's actions
• Monitoring of campaigns and the technical side of cold mailing (deliverability and spam folder avoidance)
• Customization of messages, campaigns, images, timing and modes
• Great online support and documentation on the tool and sales strategies
• Dashboard selectable in multiple languages, I for example am Italian and there is my language

Incentivized

• It is not always the SME that wants to narrate so an easier way to invite guest narrators would make the creation process less painful.
• More detailed description of report types. Depending on what output I am in search of, I find myself having select each option until I find what I need.
• An option to insert a slide instead of just adding and having to move it up by repeatedly pressing the up arrow.

• Monthly prospect limits versus annual cost

Incentivized

Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.

BrainShark is great for those with beginner and intermediate level software skills. It doesn't take a programming genius to get up and running with this application.

Incentivized

I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.

We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.

Incentivized

The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.

Their ongoing support after implementation is excellent and easy to access...

Most systems we looked at only housed training you already had or bought... or you could buy their training, but they did not offer a way to build your own training AND keep it updated and house it in a logical way. I what we use in Brainshark as two parts (and we don't use it all - such as the Coaching module) one for creation and second for delivery... and delivery offers two parts. One off's... links that we can add to newsletters, websites etc, and then their Rapid Learning Portal for more formalized learning. Brainshark gives me what I need to create AND deliver trainings, webinars and even holiday wishes. Plus they are big enough to offer service and tech help to the field... I don't have to do it all myself... as well as a Customer Success Manager for quarterly updates, help and training, monthly reporting on usage, training webinars and an whole knowledge base and author and administrator training online. If you only have a person or hand full of people creating your training... it is easy to use and get lots of content out to the world!

Incentivized

Saleshandy, Hexospark, Getmails, Postaga. Mature product like Saleshandy, constantly updated for further improvements like Saleshandy and Hexospark. Sales.Rocks is the opposite of Getmails: the former has a myriad of features and a dashboard that gives you control like a NASA technician! But that is not why it is difficult to use. Getmails is super simple, wants to do everything automatically saving time for nerds like me who get curious and waste time trying every menu.

Incentivized

• Since we implement how Brainshark is used we have found several areas where it has a significant impact...the first is the ability for any three step distributor to build a supplier / manufacturer content library that can be utilized by their B2B sales group
• Brainshark's survey and question tools are an excellent way to solicit feedback from both internal and external audiences...
• Brainshark is a cost effective way for retailers and wholesalers to manage store and field level operations...

• return on investment within a few months
• High initial time investment for those who have never dealt with cold mailing professionally

Incentivized