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Brandle vs. Zoho Desk

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Brandle

1 Reviews and Ratings

Zoho Desk

134 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brandle

    Score9 out of 10
    		N/ABrandle is a social media management platform focused on governance, compliance and minimizing the brand risks involved in social media.N/A

    Zoho Desk

    Score7.8 out of 10
    		N/AZoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com.

    $9

    per month per user

    Pricing
    BrandleZoho Desk
    Editions & Modules
    No answers on this topic
    Free
    $0
    Express
    $9
    per month per user
    Standard
    $20
    per month per user
    Professional
    $35
    per month per user
    Enterprise
    $50
    per month per user
    Offerings
    Pricing Offerings
    BrandleZoho Desk
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—A discount is offered for yearly billing.
    More Pricing Information
    Features
    BrandleZoho Desk
    Listening/monitoring
    Comparison of Listening/monitoring features of Brandle and Zoho Desk
    Feature
    Brandle
    8.3
    1 Ratings
    Zoho Desk
    -
    Ratings
    Boolean keyword searches8.01 Ratings00 Ratings
    Filtering out noise/spam10.01 Ratings00 Ratings
    Sentiment analysis9.01 Ratings00 Ratings
    Broad channel coverage6.01 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Brandle and Zoho Desk
    Feature
    Brandle
    9.0
    1 Ratings
    Zoho Desk
    -
    Ratings
    Audience targeting10.01 Ratings00 Ratings
    Content optimization9.01 Ratings00 Ratings
    Workflow management8.01 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Brandle and Zoho Desk
    Feature
    Brandle
    8.7
    1 Ratings
    Zoho Desk
    -
    Ratings
    Automated routing and prioritization9.01 Ratings00 Ratings
    Customer interaction histories8.01 Ratings00 Ratings
    Bulk actions9.01 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Brandle and Zoho Desk
    Feature
    Brandle
    9.3
    1 Ratings
    Zoho Desk
    -
    Ratings
    Lead generation9.01 Ratings00 Ratings
    Content marketing9.01 Ratings00 Ratings
    Paid media management9.01 Ratings00 Ratings
    Campaigns and promotions10.01 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Brandle and Zoho Desk
    Feature
    Brandle
    10.0
    1 Ratings
    Zoho Desk
    -
    Ratings
    Twitter10.01 Ratings00 Ratings
    Facebook10.01 Ratings00 Ratings
    LinkedIn10.01 Ratings00 Ratings
    Google+10.01 Ratings00 Ratings
    Instagram10.01 Ratings00 Ratings
    Pinterest10.01 Ratings00 Ratings
    YouTube10.01 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Brandle and Zoho Desk
    Feature
    Brandle
    8.7
    1 Ratings
    Zoho Desk
    -
    Ratings
    Campaign success analytics8.01 Ratings00 Ratings
    Real-time tracking9.01 Ratings00 Ratings
    Competitor analysis9.01 Ratings00 Ratings
    Account management
    Comparison of Account management features of Brandle and Zoho Desk
    Feature
    Brandle
    9.0
    1 Ratings
    Zoho Desk
    -
    Ratings
    Role-based user permissions & privileges9.01 Ratings00 Ratings
    Mobile access9.01 Ratings00 Ratings
    Incident and problem management
    Comparison of Incident and problem management features of Brandle and Zoho Desk
    Feature
    Brandle
    -
    Ratings
    Zoho Desk
    8.6
    4 Ratings
    Organize and prioritize service tickets00 Ratings8.94 Ratings
    Expert directory00 Ratings7.93 Ratings
    Subscription-based notifications00 Ratings7.93 Ratings
    ITSM collaboration and documentation00 Ratings10.01 Ratings
    Ticket creation and submission00 Ratings8.54 Ratings
    Ticket response00 Ratings8.54 Ratings
    Self Help Community
    Comparison of Self Help Community features of Brandle and Zoho Desk
    Feature
    Brandle
    -
    Ratings
    Zoho Desk
    8.9
    4 Ratings
    External knowledge base00 Ratings8.94 Ratings
    Internal knowledge base00 Ratings8.94 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of Brandle and Zoho Desk
    Feature
    Brandle
    -
    Ratings
    Zoho Desk
    7.4
    4 Ratings
    Customer portal00 Ratings8.04 Ratings
    Social integration00 Ratings6.02 Ratings
    Email support00 Ratings6.64 Ratings
    Help Desk CRM integration00 Ratings8.93 Ratings
    User Ratings
    BrandleZoho Desk
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.8
    (23 ratings)
    Usability
    -
    (0 ratings)
    9.4
    (12 ratings)
    Support Rating
    -
    (0 ratings)
    8.7
    (12 ratings)