TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Braze

    Score8.9 out of 10
    N/ABraze is a customer engagement platform that enables relevant and memorable experiences between consumers and the brands they love. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.N/A

    MoEngage

    Score9.2 out of 10
    N/AMoEngage is an insights-led customer engagement platform, that empowers marketers and product owners with AI-driven insights and the ability to instantly turn those insights into cross-channel experiences.N/A
    Pricing
    BrazeMoEngage
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BrazeMoEngage
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptional$1,000
    Additional Details
    More Pricing Information
    Community Pulse
    BrazeMoEngage
    Considered Both Products
    Braze
    Chose Braze
    Salesforce is better at AI-driven insights with Einstein-powered models, generating optimal email/push frequency, copy insights etc. MoEngage is much cheaper than Braze. Emarsys is on par to Braze with a simple, intuitive interface.
    Incentivized
    Chose Braze
    I prefer Braze over MoEngage. I find Braze to be more user friendly and I have an easier time getting all of my information faster.
    Incentivized
    Chose Braze
    Braze has many features that these tools don't, like a heatmap, a catalogue, the ability to create tons of attributes, and easy-to-use template features.
    Incentivized
    Chose Braze
    Braze feature for ecommerce retail brands is better and the readyto use usecases are a big support
    Incentivized
    MoEngage
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    BrazeMoEngage
    Likelihood to Recommend
    9.1
    (82 ratings)
    8.8
    (2 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    2.0
    (1 ratings)
    Usability
    8.8
    (49 ratings)
    -
    (0 ratings)
    Support Rating
    4.5
    (21 ratings)
    8.0
    (1 ratings)