| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Brevo | Score8.6 out of 10 | N/A | Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform thanks to intuitive and scalable marketing and CRM tools such as Email, SMS, WhatsApp, Chat, Marketing Automation, Meetings, and much more. | $0 per month |
 Twilio SendGrid | Score8.5 out of 10 | N/A | Twilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. Twilio SendGrid Marketing Campaigns aims to help users by providing: MORE EFFICIENT EMAIL BUILDING The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says… | $15 per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | SendinBlue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try SendinBlue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 40,000 emails per month for just $7.37 -- or send even more emails at great prices. | — | ||||||||||||||
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| Brevo | Twilio SendGrid | |
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| Considered Both Products | Chose Brevo Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Brevo Better language support, custom unsubscribe pages, increased built-in functionality. We need to send messages in multiple languages and competitors do not provide enough. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Brevo Sendinblue's services are very easy to use and setup. I had difficulties with others. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Brevo It is adaptable by how it helps grow the business the way you want. It is accessible by how they provide intuitive and powerful marketing tools without the enterprise price tag. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Twilio SendGrid Sendgrid was already in place when I start working here. It does a good job and I am glad were using it. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Brevo | Twilio SendGrid | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 7.9 |
| Likelihood to Renew | 10.0 | 7.0 |
| Usability | 8.3 | 8.2 |
| Availability | 9.1 | - |
| Performance | 9.1 | - |
| Support Rating | 10.0 | 3.0 |
| Implementation Rating | 9.1 | - |
| Product Scalability | 9.1 | - |
