Brex vs. Zip Intake-to-Procure

A great corporate card for startups. Easy to use and set up, easy search and track spending. I would recommend it to tech companies looking for an interface and experience that vastly improves on existing banks. Also great to have a large line of credit compared to what's offered traditionally

Incentivized

Zip is a newer product in the P2P space, and as such there are still some areas for improvement. They don't have all the "bells and whistles" products and configurations that some of the other players in this space have, but the products they do offer are best in class. Zip is an ideal tool for tactical procurement.

Incentivized

• Rewards - The rewards were the main reason for us switching. Our previous card provider did not have a good rewards program.
• User Interface and experience - When a charge is recorded on the Brex card, users immediately receive a text notification asking them to send a picture of their receipt. Brex automatically attaches the receipts to the charge which has saved our users a significant amount of time.

Incentivized

• No coding - Ability for the administrator to make changes without development resources helps us be agile as a procurement org.
• Visibility to the user in a great user interface
• Accountability (helps us track SLAs on response time), Audit trails keeping track of everything
• The implementation team was incredible, as is ongoing support. They want you to succeed in your goals vs. just implement their tool

• Their Quickbooks integration just updated and is now a nightmare.
• It would be nice if I got more fraud review activities for my employees.
• I want them to go back to their old export system into Quickbooks

Incentivized

• Missing the ability to proxy as another user. Currently, if one approver did not set up their delegation, an admin or the approver of that step must reassign each of the approvals to another person.
• Bulk upload options for admins to update queues and subqueues.
• Missing ability to schedule reports or the option to share a saved view with another user. It would be easier if certain filtered views can be shared with others to avoid each user having to create their own views.

Incentivized

Prompt and always extremely fast to respond. I also think the intuitiveness of their solution negates the need for much support

Incredibly responsive and helpful.

Incentivized

We use and thoroughly enjoy both. One we use as our main bank and Brex as our credit card provider. I'd say they serve different purposes (with Brex we get points), whereas Mercury we mostly use for wire transfers. We did initially start using Mercury because we needed a checking account, but Brex has been nice because of the rewards and the way it works to track expenses and cards.

Incentivized

Truth be told, we haven’t seen any other similar products. The alternative was manually tracking in Google Sheets, ticketing systems, and in NetSuite. Coupa was probably the closest in terms of what we were looking for but they were not willing to fit it to our needs like Zip was able to.

• No fee wire transfer.
• Net 60 credit card terms is good for our cashflow.
• Fast and easy employee credit cards saves us time.

Incentivized

• Zip Intake-to-Procure has helped clean up forecasting for us - we've improved accuracy by over 30% since now we're forcing folks to make sure spend is captured accurately and checking submitted PO amounts against the bottoms up forecast
• We've also been able to leverage the SLA insights provided by Zip Intake-to-Procure to increase operational efficiencies. We're identified orgs that are slowing down the overall approval process and putting more pressure with shorter SLA times.

Incentivized