Brightidea vs. MindMeister

I believe Brightidea is a great tool for any business where collaboration is encouraged and open innovation is a priority. It enables cross functional teams and audiences to share ideas and connect on topics they may not normally collaborate on

Incentivized

This product is well suited for making mind maps and outlining projects and ideas from the start. It can be tough if you are trying to convert something you began in Docs. It allows for a lot of intuitive creation, making your work flow easily. It can get to be a bit clunky though if you make your map too large.

Incentivized

• Provides a canvas to create whatever is needed to engage the audience in the open innovation session. such as allowing video/picture inserts, custom design, document inserts, etc).
• Allows users the ability to easily share their ideas and/or comments, while also building on others ideas.
• Enabling an end to end experience for the user to offer ideas or share thoughts, allows voting and competition, prioritizes ideas based on popularity from audience, and provides the ability to track implementation/ROI of top ideas.

Incentivized

• The UI is well laid out and easy to use. The workflow makes perfect sense and makes creating tasks a breeze.
• The collaboration features make brainstorming not only easy but fun! Everyone enjoys using the tool, which was not the case with other collaboration software we used.
• I love being able to get all of my thoughts and ideas on the screen to see them and then be able to connect them in a logical way.

Incentivized

• The backend project management portion could be easier to utilize and connect idea from inception to execution.
• In a large organization having multiple approvers and viewers of the prioritized ideas can be challenging.
• Would love to see a robust report and measurment tool that connects the full story of the idea.

Incentivized

• I wish collaborators could add comments without having to be given editor privileges. A "Reviewer" role would be helpful.
• I would like to be able to toggle note visibility on and off. If there is a way to do it now, I haven't found it. As it is, I have to hover or use the sidebar to see notes.
• Two or three times I have seen my nodes spontaneously reverse order in a big map (over their recommended limit). Even so, they are working on tracking the issue down.

Never had an issue with customer support, though we never really needed anything major as far as technical help. I do not believe they offer 24 hour customer support but we don't need it as MindMeister is not the type of tool we need need 24 hour a day support for. Overall, very happy with the level of support.

Incentivized

Mindmeister has a good free plan compared with Lucidchart, and better Google Drive integration in my opinion. draw.io has a better free plan than MindMeister, but I prefer MindMeister for mindmap creation still, while I prefer draw.io for other types of diagrams. Xmind is powerful, but bloated, and requires installation on every machine that needs to open the file. The fact that MindMeister is in the cloud is a huge bonus.

Incentivized

• Within the 1st year we had over 20,000 unique users sign on and participate in an idea challenge.
• Significant cost savings opportunities identified, while also gaining client advocates and repeat business.
• Increase efficiency and effectiveness, and improve quality, while reducing cycle times.

Incentivized

• Our meetings became more productive (time saving /better outcome).
• Project management activities became more efficient (time-saving/increased quality/better collaboration).
• It became easier to create online repositories to share relevant and well-organized information to our teams (before it was dispersed, incomplete, and difficult to find/manage).

Incentivized