Brightly Asset Essentials™ vs. FMX

SchoolDude has been great for us to easily submit maintenance requests, keep them organized for tracking, and simple for staff to view and respond to.

Incentivized

I can only speak to our organization and it is very appropriate and well suited for our purposes. We use it every single day and I find it to be user-friendly. I am excited about utilizing more of FMX's features. We can't wait to learn more and be able to keep better records for our tenants.

Incentivized

• For maintenance requests, Dude Solutions Help Desk documents the request and then allows the custodial staff to record updates for the staff member to see. So, the request and solution are available for all parties involved.
• For building use, I find some of the features helpful including the ability to see if what you are looking for is available before you book it.
• Overall, Dude Solutions Help Desk is not difficult to use.

Incentivized

• Tracks work orders
• Tracks inventory
• Reminds when work orders are overdue
• Work orders can be put on a calendar
• Regular maintenance can be scheduled for the same time every year

Incentivized

• The overall user interface is bland.
• Switching to the IT application takes opens in another tab.

Incentivized

Because it is so easy to use and keeps track of so many things for our company

Incentivized

I find the basic concept and use of Dude Solutions Help Desk to be good, but I think it could use an update to look and work more smoothly. The maintenance aspect of Dude Solutions Help Desk is definitely better than the scheduling tool. The maintenance request does have a decent set-up and does offer clear communication between the staff member and custodial staff. The scheduling tool needs a calendar feature and the ability to receive a notification in your calendar. Both tools do have an email service that directly sends updates to your email.

Incentivized

I have used a ticketing system through FirstClass that does not come anywhere close to where SchoolDude is in ease of use and quality of a program.

Incentivized

I've used Yardi in the past and find FMX to be easier to use

Incentivized

• We can calculate the need for IT workers based on work orders.
• We can track issues at buildings and what buildings may need more help.
• A simple approach where it makes it easy to get work order information rather than emails and phone calls.

Incentivized

• It has helped us tremendously and we couldn't do without it

Incentivized