Brightly Asset Essentials is a facilities management application and the flagship component of the company's IWMS technology suite for educational institutions and other industries.
N/A
TOPdesk
Score8.8 out of 10
Mid-Size Companies (51-1,000 employees)
TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies.
$76
per month Per agent
Pricing
Brightly Asset Essentials™
TOPdesk
Editions & Modules
No answers on this topic
Essential
$76
per month Per agent
Engaged
$109
per month Per agent
Excellent
$155
per month Per agent
Offerings
Pricing Offerings
Brightly Asset Essentials™
TOPdesk
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
Required
Optional
Additional Details
Asset Essentials™ is a cloud-based work and asset management platform that empowers operations professionals to reduce maintenance costs, improve productivity and make smarter operations decisions. Ensure nothing comes between your team, the people you serve and the critical work you do by trusting a solution built for your specific needs and a strategic industry partner – for now and the future. Unlike other work and asset management tools, Asset Essentials can connect with the rest of your software ecosystem, including other Brightly products, to save time and solve complex problems with a 360-degree view of your operations.
The TOPdesk license model:
- Modular: Organizations purchase only the modules needed
- Saas or On premise
- Supports unlimited number of assets.
- Service agents based.
- Discount available for annual pricing.
More Pricing Information
Community Pulse
Brightly Asset Essentials™
TOPdesk
Considered Both Products
Brightly Software
No answer on this topic
TOPdesk
Verified User
Chose TOPdesk
TOPdesk provides lexibility with HTML5 and creation, edits of self-service portal. We have the ability to access TOPdesk from anywhere. Service from TOPdesk to implement is great. Cost was very affordable.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Key User Insights
Would buy again
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No answers on this topic
Delivers good value for the price
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Happy with the feature set
No answers on this topic
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Lived up to sales and marketing promises
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Implementation went as expected
No answers on this topic
No answers on this topic
Features
Brightly Asset Essentials™
TOPdesk
Incident and problem management
Comparison of Incident and problem management features of Brightly Asset Essentials™ and TOPdesk
Feature
Brightly Asset Essentials™
-
Ratings
TOPdesk
8.1
208 Ratings
Organize and prioritize service tickets
00 Ratings
8.9208 Ratings
Expert directory
00 Ratings
7.7146 Ratings
Service restoration
00 Ratings
8.0140 Ratings
Self-service tools
00 Ratings
8.5194 Ratings
Subscription-based notifications
00 Ratings
7.5144 Ratings
ITSM collaboration and documentation
00 Ratings
8.2158 Ratings
ITSM reports and dashboards
00 Ratings
7.8168 Ratings
ITSM asset management
Comparison of ITSM asset management features of Brightly Asset Essentials™ and TOPdesk
Feature
Brightly Asset Essentials™
-
Ratings
TOPdesk
8.2
170 Ratings
Configuration mangement
00 Ratings
8.7159 Ratings
Asset management dashboard
00 Ratings
7.8144 Ratings
Policy and contract enforcement
00 Ratings
8.0109 Ratings
Change management
Comparison of Change management features of Brightly Asset Essentials™ and TOPdesk