Brightmove vs. iCIMS Talent Cloud

Brightmove is well suited to a large active team of recruiters. It is too expensive to be good for a smaller shop, especially if there are several users. If you are considering this product, I recommend that you ask about upgrades and improvements, "up time", what the service response is like, what new interfaces they are planning, what will be included in the next release, and how that new release will be communicated in advance

Incentivized

Integrates well with other HR systems like Oracle, SAP, and Workday. The profile creation process is very generic meaning it doesn't work well with all systems. It would be nice if they had a custom setting depending on the target HR system and the ability to save partial data entered and provision to complete at a later time. Follow up emails on workflows. Customer support is great.

Incentivized

• The overall ease of use. The functionality of all of the features are simple.
• The ability to navigate through the various features makes the screening process more efficient.
• Keeping track of candidates and job files.
• Cross-posting of job announcements across 15 job boards.

Incentivized

• Configuration - we are able to configure it to meet our business needs.
• User friendly - I feel it is easy to use and we are able to roll it out with minimal training for our field
• System availability - we have limited to almost no issues with the system being slow or not available during business hours.

Incentivized

• Brightmove could offer more detailed and user friendly reports.
• Brightmove could add more screening questions to applicants when they are applying to a job. The feature that is already there is not really useful.
• Brightmove needs to separate internal applicants from external applicants.

Incentivized

• Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve
• Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor

Incentivized

Brightmove has worked well as we are a company with 120 employees. For as long as we stay around this size, we will continue with Brightmove, but as we grow we will start looking for an ATS that can directly tie into our CRM (NetSuite). The price point is great for the functionality when compared to other ATS solutions

Incentivized

I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.

Incentivized

We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.

Incentivized

There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.

Incentivized

We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

Incentivized

The Customer Support is the best part of using this ATS vs others. They have a chat feature on the home page where you can ask a question and have a Customer Service rep help you in less than a minute. I have found that to be invaluable and a life saver on several occasions. I'm not sure you get that kind of service from a bigger ATS provider.

Incentivized

Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.

Incentivized

I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.

The Info Tech conversion and implementation team was too small to meet our needs

Incentivized

Things went smoothly

Brightmove is visually appealing and easy to use. It has great functionality when it comes to looking at the candidate page, job page, or a dashboard that is fully customizable. Brightmove makes it easy to post jobs to internal sites and external sites. It does lack on the corporate recruiting side, but not enough for it to not be looked at

Incentivized

The difference between iCIMS Talent Cloud and Salesforce is night and day. We were stuck in the stone age of applicant tracking and metrics. iCIMS has given us the freedom to do with our data as we see useful for us. We are also able to integrate to current HCM/HRIS very easily and effectively.

Incentivized

iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

Incentivized

• Positive ROI in terms of time spent by our recruiting team. Our old ATS was clunky and forced users to spend more time on mundane tasks.
• Positive ROI in terms of connecting without outside job boards and finding job candidates.
• Positive ROI in terms of motivating our team by seeing their numbers in an easy to understand/read dashboard.

Incentivized

• It makes it so much easier to keep the recruit engaged and informed about what is going on in the process.
• I can speak to multiple people at one time which saves me time in the long run
• I can keep a record of every time I have had a conversation with a recruit and what was said in those conversations.

Incentivized