| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Broadvoice | GoContact | Score9.2 out of 10 | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 per month per seat |
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| Additional Details | Pricing Based on 3 Year Terms | ||||||||||
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| Considered Both Products | Chose Broadvoice | GoContact I started with ATT openhand service and their support and onboarding were so bad. I couldn't get the call groups setup and talked to a different person all the time. The project was expensive and dug on forever. We ended up getting out of the contract. We were able to use … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Broadvoice | GoContact There was no comparison for me. Google Voice annoyed anyone calling in, was delayed in relaying missed calls and texts, and was not user friendly in my opinion. Broadvoice is leaps and bounds ahead for business purposes. It addresses each of those concerns and provides a … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Broadvoice | GoContact Bria did not have the near the capabilities that Broadvoice has to offer. Broadvoice is easy to use and you are able to make quick decisive decisions at ease. The transferring of calls is top notch! Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Broadvoice | GoContact Broadvoice is ideal for businesses that need a reliable, easy -to-use VoIP solution without the complexity of an all-encompassing communication suite. Its streamlined interface and simple feature set allow for faster onboarding and less training time. Broadvoice offers strong … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Broadvoice | GoContact Broadvoice is a much superior product and service. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Broadvoice | GoContact Better sales and tech support Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Broadvoice | GoContact The other voip organization I looked into was very pushy. I appreciated Broadvoice's hands off approach. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Broadvoice | GoContact We used Comcast Business Voice Edge, but we all had desk phones. We have forced all of our employees to use virtual phones. The cost is so much less and you don't have to miss calls if you are working virtually. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Broadvoice | GoContact I have not used other products or have insight on any. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
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| Happy with the feature set | |
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| Lived up to sales and marketing promises | |
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| Implementation went as expected | |
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| Broadvoice | GoContact | |
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| Likelihood to Recommend | 9.1 |
| Likelihood to Renew | 7.1 |
| Usability | 8.4 |
| Availability | 8.8 |
| Performance | 7.6 |
| Support Rating | 8.6 |
| In-Person Training | 7.4 |
| Online Training | 8.2 |
| Implementation Rating | 7.1 |
| Configurability | 7.0 |
| Contract Terms and Pricing Model | 9.1 |
| Product Scalability | 5.5 |
| Vendor post-sale | 9.1 |
| Vendor pre-sale | 9.1 |
