Buildium vs. Knock

Buildium

Knock

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Buildium	Score 9.2 out of 10	N/A	Buildium is a cloud-based property management solution that enables managers of residential and association properties to take complete control of every aspect of their business, including the rent, vacancy and maintenance cycles. Buildium streamlines management of the rent cycle with key features such as tenant and lease tracking, full general ledger accounting, automated rent and late fee reminders and on-demand reports. Additionally, rent collection can be…	$62 per month
Knock	Score 3.1 out of 10	N/A	Knock is a multi-family rental property management solution from the company of the same name in Seattle, offering Prospect CRM and Renewal CRM variants, with a variety of marketing and property tour ancillary tools. Whether the user's goal is to increase occupancy, rents, or the efficiency of communities, Knock aims to maximize the value of assets comes down by executing in each key stage of the multifamily revenue cycle: Attract, Convert & Retain.	N/A

Pricing

Buildium

Knock

Editions & Modules

Essential: $62
per month
Growth: $192
per month
Premium: $400
per month

No answers on this topic

Offerings

Pricing Offerings
Buildium	Knock
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

All plans include accounting, maintenance, tasks, violations, online portals and resident & board member communications for residents, board members, and owners.

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More Pricing Information

Community Pulse
	Buildium	Knock
Considered Both Products	Buildium Susan Pratt Property Manager Chose Buildium We only went with Buidlium because we had the option to absorb the fees for rent payments. I wanted to provide $0 fees for Tenants to pay online. I'm glad we went with Buildium in the end but that was the only reason we moved forward with them was because we could customize … Incentivized Helpful? Jennifer Ryan, CAM, CAPS Property Manager Chose Buildium Appfolio is my favorite software, and they are constantly making improvements. Buildium is great if you don’t have a ton of property but is not as manageable for advanced accounting and resident information tracking. There are workarounds, but they do need to work on their … Incentivized Helpful? Verified User Anonymous Chose Buildium Buildium is generally slightly less expensive than Matt folio but continues to offer all the same benefits. I reviewed at folio on an annual basis to ensure that I am getting the best value for my money and year after year Buildium is showing me that I am. I’ve also noticed … Incentivized Helpful? PJ Paul Joslin HOA Property Manager Chose Buildium Buildium is far better than Appfolio, especially when comparing user features and friendliness. I have also used Propertyware which was a total mess and had frequent outages. I have found that Buildium's online and phone support has been extremely helpful and knowledgeable. Incentivized Helpful? Ann M. Frank Digital Asset Management and Art Buyer Chose Buildium I liked the free trial option with Buildium, and it seemed easier to learn and train on. Incentivized Helpful? Madison Vojak Accounting and Office Administration Chose Buildium Appfolio manages more units better, Appfolio is frustrating because it constantly opens a new window. Incentivized Helpful? Regina McGrath Marketing Coordinator Chose Buildium Time Doctor is a totally different type of system and does not directly affect Buildium as our property management software. Incentivized Helpful?	Knock No answer on this topic

Best Alternatives
	Buildium	Knock
Small Businesses	Dotloop Score 6.3 out of 10	Condo Control Score 9.0 out of 10
Medium-sized Companies	Condo Control Score 9.0 out of 10	Condo Control Score 9.0 out of 10
Enterprises	Accruent Lucernex Score 7.9 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Buildium	Knock
Likelihood to Recommend	9.0 (0 ratings)	10.0 (0 ratings)
Likelihood to Renew	10.0 (0 ratings)	- (0 ratings)
Usability	8.5 (0 ratings)	- (0 ratings)
Support Rating	10.0 (0 ratings)	- (0 ratings)
Implementation Rating	5.0 (0 ratings)	- (0 ratings)

User Testimonials
	Buildium	Knock
Likelihood to Recommend	We have really appreciated the recent integrations and steps to make the system easier to use. We utilize the task flow internally to track items needed as well as with our owners and tenants. It allows us to easily track the number of requests as well as the work history. Incentivized Miranda Garrett Operations Manager Read full review	During the busy season, it was a Knock was a big save. Even though the manager felt the strain from the workload, she was performing and processing applicants so quickly that our occupancy rose sharply for it. If you are already at 99%-100% occupancy, I suppose this would be a time that it isn't worth it. But that is so rare. We were always sure to have so many more applicants than vacant units using Knock. Incentivized Verified User Anonymous Read full review
Pros	It documents the date and time of all updates and communications, which are essential to the companys records. It allows external clients to communicate and stay in touch with our company, as well as access information. It serves as a large database for all of our customer and client information that is very user-friendly. Incentivized Zaina Kroschinski Maintenance Coordinator Read full review	Automated reminders to keep your manager moving Easy score system to give quick info on are we "winning vs losing" Incentivized Verified User Anonymous Read full review
Cons	Reconciliation adjustment, please enact a password setting. Having to un-reconcile 4 months to get to the desired date is ridiculous. Fix the notes & loans to have communication between separate companies. Allow for duplicate vendors to merge. Give a re-send option for tenant portal use/creation. Allow to search by Invoice # (reference #) Fix the credit system, allow the transfer of deposits from one unit to be moved to another. When ending a lease, show the ledger adjustments as you add charges/refund deposits etc. Option to see duplicate transactions!! Incentivized Madison Vojak Accounting and Office Administration Read full review	Template creation is not very intuitive or easy-to-find Incentivized Verified User Anonymous Read full review
Likelihood to Renew	I have used three property management softwares and know of others who have used additional softwares for managing properties. Buildium seems to be the best of all of them Incentivized PJ Paul Joslin HOA Property Manager Read full review	No answers on this topic
Usability	Overall, the system is good and getting better; however, different roll outs have caused the system to regress. Their latest bank automation rollout was a disaster and continues to be an issue. Since the upgrade, I have not been able to sync our bank and Buildium (download transactions). Incentivized Verified User Anonymous Read full review	No answers on this topic
Support Rating	I have been able to get through to support immediately and they have been awesome in quickly resolving issues. More importantly, their communication when there is an issue which might take some time to resolve surfaces. Getting updates and resolution are critical. Incentivized PJ Paul Joslin HOA Property Manager Read full review	No answers on this topic
Implementation Rating	I cannot rate this since I was not part of that process Incentivized PJ Paul Joslin HOA Property Manager Read full review	No answers on this topic
Alternatives Considered	We only went with Buidlium because we had the option to absorb the fees for rent payments. I wanted to provide $0 fees for Tenants to pay online. I'm glad we went with Buildium in the end but that was the only reason we moved forward with them was because we could customize that option to match our business model. Incentivized Susan Pratt Property Manager Read full review	No answers on this topic
Return on Investment	I spend less time on reconciliation I am able to easily track and plan growth Residents can easily use the platform Incentivized Jennifer Ryan, CAM, CAPS Property Manager Read full review	It was mainly the prospect flow. Doubled the managers capacity on the front-end of leasing. Keeps the rent roll "in the green"! Incentivized Verified User Anonymous Read full review
ScreenShots	Buildium Screenshots