busybusy vs. Teamwork.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
busybusy
Score 8.2 out of 10
N/A
Created by contractors for contractors, the busybusy mobile time tracking app automates time and GPS labor tracking, job costing, and documentation. Mobile time tracking in the cloud allows remote service crews to clock in and out through their iOS and Android devices in addition to any web browser. With busybusy, smartphones become advanced management tools simplifying and automating the process of tracking time, documenting project progress, and monitoring project…N/A
Teamwork.com
Score 8.9 out of 10
N/A
Teamwork.com is a project management platform built specifically for client work. The platform helps users deliver work on time and on budget, eliminate client chaos, and understand profitability. Teamwork.com’s customers track and manage their projects with a suite of integrated solutions such as helpdesk, collaboration, knowledge sharing and customer relationship management add-ons, enabling Teamwork.com to be the ‘one-stop shop’ solution for business owners. Headquartered in Cork,…
$13.99
per month per user
Pricing
busybusyTeamwork.com
Editions & Modules
No answers on this topic
Deliver
$13.99
per month per user
Grow
$25.99
per month per user
Free Forever
Free
Up to 5 users
Scale
Contact sales team
Offerings
Pricing Offerings
busybusyTeamwork.com
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredOptional
Additional DetailsA discount is offered for annual billing.
More Pricing Information
Community Pulse
busybusyTeamwork.com
Features
busybusyTeamwork.com
Project Management
Comparison of Project Management features of Product A and Product B
busybusy
-
Ratings
Teamwork.com
9.3
Ratings
19% above category average
Task Management00 Ratings10.00 Ratings
Resource Management00 Ratings10.00 Ratings
Gantt Charts00 Ratings9.00 Ratings
Scheduling00 Ratings10.00 Ratings
Workflow Automation00 Ratings9.00 Ratings
Team Collaboration00 Ratings10.00 Ratings
Support for Agile Methodology00 Ratings9.00 Ratings
Support for Waterfall Methodology00 Ratings9.00 Ratings
Document Management00 Ratings9.00 Ratings
Email integration00 Ratings9.00 Ratings
Mobile Access00 Ratings9.00 Ratings
Timesheet Tracking00 Ratings9.00 Ratings
Change request and Case Management00 Ratings9.00 Ratings
Budget and Expense Management00 Ratings9.00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
busybusy
-
Ratings
Teamwork.com
3.8
Ratings
66% below category average
Quotes/estimates00 Ratings1.20 Ratings
Invoicing00 Ratings1.20 Ratings
Project & financial reporting00 Ratings8.00 Ratings
Integration with accounting software00 Ratings5.00 Ratings
User Ratings
busybusyTeamwork.com
Likelihood to Recommend
8.2
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
8.0
(0 ratings)
9.1
(0 ratings)
Support Rating
-
(0 ratings)
8.8
(0 ratings)
User Testimonials
busybusyTeamwork.com
Likelihood to Recommend
It’s well suited for those with hourly employees who require daily time cards. As well it’s beneficial for reporting for projects as to costs for labour and for extras that are requested on site
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Teamwork is awesome for teams who need a flexible tool that supports all types of projects. Since it supports kanban it makes visualizing the work to be done and the work in progress very easy. The Gantt chart support is decent and helps to understand how a team is doing when it comes to getting work done in a given time frame. Teamwork isn't a great option for companies that have a bunch of projects going simultaneously due to the way Teamwork structures their billing based on a number of active projects.
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Pros
  • Time cards
  • Reporting
  • Integrates with Quickbooks
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  • I am a believer that simple and easy should be the key to create great opportunities.
  • Teamwork has helped me to turn simple task management into the execution of large, massive projects.
  • It has certainly worked great in helping to maintain workflow in my department.
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Cons
  • the scheduling feature has room for improvement - the views are not condensed and cannot be viewed by all employee groups
  • during the time card review process - instead of a description - it would be nice to have a reason section when changing a time card
  • the geo fences around projects - I wish they could be linear
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  • Visualization needs to be improved, charts graphs are limited
  • Value stream mapping should be available to determine and prioritize the work.
  • Documentation should be available stepwise with export and printable facility.
  • It should be configurable like ERP with cross functionalities of different users, where users login, assign and approve the work, job or project details, where it should be collectively effected on a project.
  • Add many examples, little more AI, Machine learning required for suggestion and recommendation. It would be a plus point
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Likelihood to Renew
No answers on this topic
We are already at an annual contract, and have been for the past 5 years; so far the system has delivered, and our personal is already trained in it. A major overhaul of our entire infrastructure (as in moving everything to a single, unified platform) might change the current continuity of Teamwork Projects on our organization, but that's not feasible in the near future.
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Usability
There are some upgrades and features that don’t work without a full delete (app) and reinstall and some users don’t remember their login details. Admin time spent. As well there are some edits that could be beneficial
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The web based user interface is familiar, flexible (boards, task lists, and Gantts) and feature-rich. It is simple enough for the beginner to be effective and robust enough for experienced users to gain efficiencies with advanced techniques. Reporting is intuitive and can be customized for transfer via email or to paper. Great interoperability with other tools make teamwork dependable and a good partner for the overall technology stack.
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Support Rating
No answers on this topic
The support service provided by Teamwork is excellent, and one of the best I've experienced. This is for the following reasons: (1) The speed at which they respond to queries I raise (2) The depth of understanding they have of the product (3) The way in which they are able to understand my questions without needing me to re-explain (4) The quality of the documentation available online (5) The openness they express about current issues and downtime
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Alternatives Considered
the switch feature and easy of use for the field employees, who are not all tech savvy, is why we chose busy busy. Other softwares only used a stop/go feature which we thought could be very confusing for employees who are just switching cost codes between jobs. Also integration was cleaner on busy busy
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I spoke about this quite a bit before, but as far as usability goes, Microsoft Projects is totally useless for me, so I avoid it at all costs. Basecamp was just a task management app and had very small feature set beyond that. We had to rig it to do other things for us, but it failed at that. Asana was a very nice app to trial, but it lacked many of the features that we were looking for.
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Return on Investment
  • positive - more individual responsibility for time reporting
  • greater grasp on project/time location
  • faster payroll review
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  • Overall, it keeps our team on track ensuring that all of our projects are on time and on budget, which definitely contributes to our retention rates.
  • It ensures that we're tracking time on billable tasks which contributes directly to our bottom line.
  • Teamwork Projects also helps us better forecast when a clients project can be completed (alongside the other work our team needs to accomplish) AND it helps us more accurately quote projects in the future because we have historical time tracking data saved.
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ScreenShots

busybusy Screenshots

Screenshot of Kiosk Mode with Photo RecognitionScreenshot of Screenshot of Screenshot of Screenshot of

Teamwork.com Screenshots

Screenshot of Project's viewScreenshot of Task viewScreenshot of Board viewScreenshot of Project's tabScreenshot of Calendar view