Bytes Route vs. Stonly

Bytes Route

Bytes Route

1 Reviews and Ratings

Stonly

Stonly

6 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Bytes Route	Score 9.0 out of 10	Small Businesses (1-50 employees)	Bytes Route is a codeless tool that enables non-tech people to provide in-app guides and tooltips for a smooth onboarding experience. It is designed to be straightforward so that it doesn’t require a developer or a consultant to use. It aims to enable the user to publish a first product tour in less than 2 minutes. *The initial set-up requires a one-time code snippet insertion in a web domain (near the end of the pages, right before the closing tag) to make the connection…	$0 per month team
Stonly	Score 4.6 out of 10	N/A	When users need to explain how a product works to customers, share knowledge with a team, describe workflows for projects, or onboard new employees, Stonly, headquartered in Paris, offers interactive guides.	N/A

Pricing

Bytes Route

Stonly

Editions & Modules

Free: $0
per month team
Startup: $19
per month team
Growth: $29
per month team

No answers on this topic

Offerings

Pricing Offerings
Bytes Route	Stonly
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Bytes Route	Stonly
Considered Both Products	Bytes Route Silviu Iordache Full Stack Web Developer Chose Bytes Route Bytes Route is simpler to use than the above competitors. It also has a cheaper price. It provides the bare minimum to create a tour, but this is sometimes better than having a bloated menu full of options that are confusing to understand how to use. It also helps that it … Incentivized Helpful?	Stonly Verified User Anonymous Chose Stonly Intercom and Gist are more focused on Live chat, but the knowledge base is part of their offerings. I love that Stonly is really fleshed out and offers deep features built around the customer education experience. Incentivized Helpful? Verified User Anonymous Chose Stonly Stonly is the only tool we have used for onboarding guides. We also use Zendesk to help create guides, but I don't think that is a good comparison. Stonly is much more focused on being within the application, whereas Zendesk is more documentation driven. Incentivized Helpful?

Best Alternatives
	Bytes Route	Stonly
Small Businesses	ChurnZero Score 9.6 out of 10	Front Score 7.1 out of 10
Medium-sized Companies	ChurnZero Score 9.6 out of 10	RWS Tridion Sites Score 9.0 out of 10
Enterprises	Nexthink Score 7.0 out of 10	RWS Tridion Sites Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Bytes Route	Stonly
Likelihood to Recommend	9.0 (0 ratings)	9.0 (0 ratings)

User Testimonials
	Bytes Route	Stonly
Likelihood to Recommend	Bytes Route is very well suited for startups or small companies that want to provide their customers with a quick onboarding session that gets them acquainted with their app. It can also be used to provide on-demand tours for users that want to learn how to perform some specific actions, such as changing an account setting or changing something in their profile/dashboard, things that might be buried within multiple menus Silviu Iordache Full Stack Web Developer Read full review	Stonly seems to be very well positioned to handle both the initial customer onboarding and then the help channels for further education. Incentivized Verified User Anonymous Read full review
Pros	onboarding tours new user guides onboarding experiences Silviu Iordache Full Stack Web Developer Read full review	knowledge bases company wikis onboarding Incentivized Verified User Anonymous Read full review
Cons	no support for images no support for more modals no segmentation yet Silviu Iordache Full Stack Web Developer Read full review	More features around tracking and understanding our users. Sometimes run into issues with development and connecting with existing components, which may require rework on our end to get up and running. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Bytes Route is simpler to use than the above competitors. It also has a cheaper price. It provides the bare minimum to create a tour, but this is sometimes better than having a bloated menu full of options that are confusing to understand how to use. It also helps that it provides an extensive documentation Silviu Iordache Full Stack Web Developer Read full review	Stonly is the only tool we have used for onboarding guides. We also use Zendesk to help create guides, but I don't think that is a good comparison. Stonly is much more focused on being within the application, whereas Zendesk is more documentation driven. Incentivized Verified User Anonymous Read full review
Return on Investment	No answers on this topic	Improved time to market for supporting documents. Provided a way for our content team to be autonomous. Helped us think more outside the box on how we tell user's about our new features. Helped migrate outdated users to our new applications. Incentivized Verified User Anonymous Read full review
ScreenShots	Bytes Route Screenshots