C2 ITSM vs. ManageEngine ServiceDesk Plus
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 C2 ITSM | Score6 out of 10 | Mid-Size Companies (51-1,000 employees) | C2 is an integrated IT service management software designed for organizations. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating ticketing. C2 delivers enterprise service management solutions for either on-premise or cloud installation. It boasts fast configuration and onboarding to facilitate software transition without touching a single line of code or living in fear of the next upgrade. The web-based solution aims… | $44 per month per user |
 ManageEngine ServiceDesk Plus | Score9.2 out of 10 | N/A | ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation. | $10 Starting Price Per Month |
| C2 ITSM | ManageEngine ServiceDesk Plus | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | $6,000 per installation | No setup fee | ||||||||||||||
| Additional Details | Cloud version includes monthly subscription license, updates, hosting & support. Concurrent Licensing only. Yearly plan paid annually. Custom-cloud & Enterprise version available with additional options & features. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| C2 ITSM | ManageEngine ServiceDesk Plus | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Incident and problem management |
| |||||||||||||||||||||||||
| ITSM asset management |
| |||||||||||||||||||||||||
| Change management |
| |||||||||||||||||||||||||
| C2 ITSM | ManageEngine ServiceDesk Plus | |
|---|---|---|
| Likelihood to Recommend | - | 9.0 |
| Likelihood to Renew | - | 6.0 |
| Usability | - | 7.0 |
| Support Rating | - | 9.0 |