Call Center Studio vs. Nextiva Contact Center
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Call Center Studio | Score9 out of 10 | N/A | Call Center Studio is a call center built on Google, a secure and stable system with what the vendor describes as industry best reporting. For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, Call Center Studio provides a web-based, pay-as-you-go solution running on Google. It is a full-featured enterprise grade system and includes Google’s new Dialogflow and Speech API. Call Center Studio is designed… | N/A |
 Nextiva Contact Center | Score9.7 out of 10 | N/A | Nextiva’s cloud contact center solution features voice, digital, AI-driven journey orchestration, customer engagement, workforce management, and analytics. The solution helps boost customer loyalty, enhance employee productivity, and reduce costs. | $129 per month per user |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Call Center Studio | Nextiva Contact Center | |
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| Likelihood to Recommend | 9.0 | 9.7 |
| Likelihood to Renew | - | 9.7 |
| Usability | - | 8.6 |
| Support Rating | - | 8.0 |