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CallCenterHosting Predictive Dialer vs. MiVoice Office Application Suite (Mitel Application Suite)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallCenterHosting Predictive Dialer

    Score7.2 out of 10
    N/AThe vendor reports that CallCenterHosting’s Predictive Dialer is an intelligent dialer hosted over the cloud that gives an edge to the outbound calling system. It is a computer telephony integration (CTI) that aims to help in connecting agents with prospects and enhancing the customer experience. According to the vendor, Cloud Hosted Predictive Dialer is one of the widely used and result-oriented products of CallCenterHosting. CallCenterHosting is a call center solutions company, which aims…N/A

    MiVoice Office Application Suite

    Score5 out of 10
    N/AMiVoice Office Application Suite delivers a range of applications on top of the MiVoice Office 250 telephone system. Whether it be unified communications, mobile connectivity, call reporting, call recording or outbound dialing, MiVoice Office 250 customers can benefit from the enhanced performance, all delivered from a single server solution. It replaces the former Mitel Application Suite (MAS).N/A
    Pricing
    CallCenterHosting Predictive DialerMiVoice Office Application Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CallCenterHosting Predictive DialerMiVoice Office Application Suite
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    CallCenterHosting Predictive DialerMiVoice Office Application Suite
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of CallCenterHosting Predictive Dialer and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    CallCenterHosting Predictive Dialer
    -
    Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    10.0
    1 Ratings
    High quality audio00 Ratings10.01 Ratings
    High quality video00 Ratings10.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of CallCenterHosting Predictive Dialer and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    CallCenterHosting Predictive Dialer
    -
    Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    10.0
    1 Ratings
    Meeting initiation00 Ratings10.01 Ratings
    Online Events Security
    Comparison of Online Events Security features of CallCenterHosting Predictive Dialer and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    CallCenterHosting Predictive Dialer
    -
    Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    10.0
    1 Ratings
    Participant roles & permissions00 Ratings10.01 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of CallCenterHosting Predictive Dialer and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    CallCenterHosting Predictive Dialer
    -
    Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    8.5
    8 Ratings
    Hosted PBX00 Ratings8.24 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.64 Ratings
    Directory of employee names00 Ratings10.08 Ratings
    Call Management
    Comparison of Call Management features of CallCenterHosting Predictive Dialer and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    CallCenterHosting Predictive Dialer
    -
    Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    10.0
    8 Ratings
    Answering rules00 Ratings10.08 Ratings
    Call recording00 Ratings10.06 Ratings
    Call park00 Ratings10.08 Ratings
    Call screening00 Ratings10.06 Ratings
    Message alerts00 Ratings10.08 Ratings
    Mobile apps
    Comparison of Mobile apps features of CallCenterHosting Predictive Dialer and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    CallCenterHosting Predictive Dialer
    -
    Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    9.2
    5 Ratings
    Mobile app for iOS00 Ratings9.45 Ratings
    Mobile app for Android00 Ratings8.93 Ratings
    User Ratings
    CallCenterHosting Predictive DialerMiVoice Office Application Suite
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (4 ratings)