CallFire vs. ConnectAndSell

If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.

Incentivized

ConnectAndSell is incredibly helpful when it comes to getting people on the phone. In the world of sales, dials and connects are king and connect and sell works great to hit these two points. The ability to create lists is great, however, I would like to see more customizable options available for end-users to play around with.

Incentivized

• CallFire has amazing organization as far as categories and campaigns and all aspects go.
• It is very easy to use and understand! Very user friendly.
• Customer service and help is awesome! There have been some times when I have needed assistance and they were always so quick to reply.

Incentivized

• The amazing piece is that you can leave a voicemail with each of those calls and really only need to focus in on the calls that patch through.
• One thing that has been absolutely amazing about Connect and Sell is the amount of call volume you can get in a single day. We used to start out by having 40 calls a day to now exceeding 200 calls going out.
• It's been a product that we weren't sure of the business impact but we've already seen results from producing more conversations and being able to follow up with greater ease.

Incentivized

• The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
• API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
• The standard reports are generally sufficient, but there isn't any customization or intelligence available.

Incentivized

• ConnectAndSell sounds way too robotic when the prospect answers the phone
• The implementation team is terrible. Donny was a horrible leader and did a terrible job of getting us going
• They have way too many bugs they need to fix at this point

Incentivized

There is no reason not to, it has proven effective in the usage

For the right reps who are good at talking to prospects who aren't expecting their call, this is a no brainer.

I have had a few support calls with their people. They are totally reachable and helpful, sharing screens, controlling my screen, showing why things happened, not just correcting it. If you have an issue with the software, let them help. They are there for you, and they are friendly, accessible, and happy to do their job.

Incentivized

We considered Trello before deciding on CallFire. Trello is a good service that seems to do much of what CallFire does, however we wanted to avoid the labor-hours necessary to get Trello up to speed, as it is very technically involved. We didn't want to hire any additional developers just to get Trello set up and maintained. With CallFire, it was very intuitive and easy to setup quickly.

Incentivized

Lightning has a better success rate for connecting (in terms of it takes less time to connect using Lightning) but Lightning was definitely using shadier connecting tactics and also required the user to be focused intently when it connected you with a prospect. When using lightning, you needed to immediately speak and know your talking points while ConnectAndSell gives you better time to prepare.

Incentivized

• I sent out a broadcast message pretty deep in our data base, well three years out. I had one customer come in and buy thanking me for contacting her.
• Our holiday season was up 35% over last year, this year we used CallFire more than we did in the past.

Incentivized

• It is a little expensive.
• It does require management to keep lead lists lean and workable.
• It is tough to keep sales people motivated on it.
• It can feel overwhelming.

Incentivized