TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallFire

    Score9.7 out of 10
    N/ACallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.

    $99

    per month

    Phone.com

    Score10 out of 10
    N/APhone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

    $12.99

    per month

    Pricing
    CallFirePhone.com
    Editions & Modules
    Lite
    $99.00
    per month
    Startup
    $199.00
    per month
    Grow
    $299.00
    per month
    Pro
    $599.00
    per month
    IP Phone Connection
    $4.99
    per month, per device
    Phone Numbers
    $4.99
    per month
    Call Recording
    $7.99
    per month
    Basic Users
    $12.99
    per user, per month
    Plus Users
    $19.99
    per user, per month
    Pro Users
    $29.99
    per user, per month
    Lice Receptionist
    Starting at $90
    per month
    Global Phone Numbers
    Starting at $4.99
    per month
    International Dialing
    Vary Rates
    Offerings
    Pricing Offerings
    CallFirePhone.com
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.
    More Pricing Information
    Features
    CallFirePhone.com
    Cloud PBX
    Comparison of Cloud PBX features of CallFire and Phone.com
    Feature
    CallFire
    7.6
    11 Ratings
    Phone.com
    10.0
    2 Ratings
    Hosted PBX6.02 Ratings10.02 Ratings
    Multi-level Interactive Voice Response (IVR)9.07 Ratings10.02 Ratings
    User templates7.04 Ratings10.02 Ratings
    Call reports7.210 Ratings10.02 Ratings
    Directory of employee names9.05 Ratings10.02 Ratings
    Call Management
    Comparison of Call Management features of CallFire and Phone.com
    Feature
    CallFire
    9.3
    10 Ratings
    Phone.com
    10.0
    2 Ratings
    Answering rules8.07 Ratings10.02 Ratings
    Call recording10.010 Ratings10.02 Ratings
    Call park8.53 Ratings10.01 Ratings
    Call screening10.04 Ratings10.02 Ratings
    Message alerts10.05 Ratings10.02 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of CallFire and Phone.com
    Feature
    CallFire
    10.0
    1 Ratings
    Phone.com
    10.0
    1 Ratings
    Video conferencing10.01 Ratings00 Ratings
    Audio conferencing10.01 Ratings10.01 Ratings
    Instant messaging00 Ratings10.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of CallFire and Phone.com
    Feature
    CallFire
    8.3
    2 Ratings
    Phone.com
    10.0
    2 Ratings
    Mobile app for iOS8.52 Ratings10.01 Ratings
    Mobile app for Android8.01 Ratings10.01 Ratings
    User Ratings
    CallFirePhone.com
    Likelihood to Recommend
    9.4
    (15 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)